Abstract
Subject-Oriented Business Process Management (S-BPM) and Social Network Analysis (SNA) are emerging as valuable process improvement techniques within the broader field of Business Process Management (BPM). S-BPM focuses on how subjects perform actions on objects and on how they exchange messages in order to coordinate their process work. SNA and its derivatives look at the interrelationships between actors or nodes within a social network. The use of SNA to complement process improvement techniques is a new approach for BPM, but the focus thus far has been primarily within and between organizations. This paper proposes that SNA can be usefully engaged in the examination of interrelationships in the developing field of S-BPM and that SNA techniques can also help further develop the S-BPM approach. Potential benefits and directions for future research on the use of SNA within the community of practice and field of S-BPM are discussed.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Metasonic, http://www.metasonic.de/en/whats-s-bpm (last access on October 19, 2011)
Dixon, J., Jones, T.: Hype Cycle for Business Process Management, 2011. White Paper, Gartner, Inc. (2011)
Olding, E., Rozwell, C.: Social Networking Analysis for BPM. In: Dixon, J., Jones, T. (eds.) Hype Cycle for Business Process Management, 2011. White Paper, pp. 23–24. Gartner, Inc. (2011)
Schmidt, W., Fleischmann, A., Gilbert, O.: Subjektorientiertes Geschäftsprozess-management, HMD – Praxis der Wirtschaftsinformatik, Heft 266, pp. 52–62 (2009)
Fleischmann, A., Schmidt, W., Stary, C., Obermeier, S., Börger, E.: Subjektorientiertes Prozessmanagement: Mitarbeiter einbinden. Motivation und Prozessakzeptanz steigern, Munich (2011)
Fleischmann, A., Stary, C.: Whom to talk to? A stakeholder perspective on business process development. Universal Access in the Information Society, 1–26 (June 2011), doi: 10.1007/s10209-011-0236-x
Orgnet.com, http://www.orgnet.com/sna.html
Scott, J.: Social network Analysis. Sage Publications, Los Angeles (2009)
Manski, C.F.: Economic Analysis of Social Interactions. Journal of Economic Perspectives 14(3), 115–136 (2000)
Kilduff, M., Tsai, W.: Social Networks and Organizations. Sage Publications, Los Angeles (2007)
Stary, C., Fleischmann, A.: Evidence-based Interactive Management of Change. Knowledge Management & E-Learning: An International Journal 2(1), 17 (2011)
Wellman, B., Berkowitz, S.D. (eds.): Social Structures: A Network Approach. Cambridge University Press, Cambridge (1988)
Dunbar, R.I.M.: Neocortex Size as a Constraint on Group Size in Primates. Journal of Human Evolution 22(6), 469–493 (1992)
Fleischmann, A., Lippe, S., Meyer, N., Stary, C.: Coherent Task Modeling and Execution Based on Subject-Oriented Representations. In: England, D., Palanque, P., Vanderdonckt, J., Wild, P.J. (eds.) TAMODIA 2009. LNCS, vol. 5963, pp. 78–91. Springer, Heidelberg (2010)
Buchwald, H., Fleischmann, A., Seese, D., Stary, C. (eds.): S-BPM ONE 2009. CCIS, vol. 85. Springer, Heidelberg (2010)
Fleischmann, A., Schmidt, W., Singer, R., Seese, D. (eds.): S-BPM ONE 2010. CCIS, vol. 138. Springer, Heidelberg (2011)
Schmidt, W. (ed.): S-BPM ONE 2011. CCIS, vol. 213. Springer, Heidelberg (2011)
Fleischmann, A., Stary, C.: Key Features of Subject-Oriented Modeling and Organizational Deployment Tools. In: Stephanidis, C. (ed.) HCII 2011 and UAHCI 2011, Part IV. LNCS, vol. 6768, pp. 205–214. Springer, Heidelberg (2011)
Buchwald, H., Fleischmann, A., Seese, D., Stary, C.: Foreword. In: Buchwald, H., Fleischmann, A., Seese, D., Stary, C. (eds.) S-BPM ONE. CCIS, vol. 85, pp. V-VII. Springer, Heidelberg (2009)
Buchwald, H.: Potential Building Blocks of S-BPM. In: Buchwald, H., Fleischmann, A., Seese, D., Stary, C. (eds.) S-BPM ONE 2009. CCIS, vol. 85, pp. 123–135. Springer, Heidelberg (2010)
Schmidt, W., Stary, C.: Establishing an Informed S-BPM Community. In: Buchwald, H., Fleischmann, A., Seese, D., Stary, C. (eds.) S-BPM ONE 2009. CCIS, vol. 85, pp. 34–47. Springer, Heidelberg (2010)
Granovetter, M.S.: The Strength of Weak Ties. The American Journal of Sociology 78(6), 1360–1380 (1973)
Allee, V., Schwabe, O.: Value Networks and the true nature of collaboration, http://www.valuenetworksandcollaboration.com/ (last access on October 19, 2011)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Weber, J.E., Schmidt, W., Weber, P.S. (2012). Using Social Network Analysis and Derivatives to Develop the S-BPM Approach and Community of Practice. In: Stary, C. (eds) S-BPM ONE – Scientific Research. S-BPM ONE 2012. Lecture Notes in Business Information Processing, vol 104. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29133-3_13
Download citation
DOI: https://doi.org/10.1007/978-3-642-29133-3_13
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-29132-6
Online ISBN: 978-3-642-29133-3
eBook Packages: Computer ScienceComputer Science (R0)