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International Conference on Software Process Improvement and Capability Determination

SPICE 2012: Software Process Improvement and Capability Determination pp 186–197Cite as

FIRST: Common-Sense Process Scopes for Starting a Process Improvement Program

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Part of the book series: Communications in Computer and Information Science ((CCIS,volume 290))

Abstract

One of the main challenges for ICT organizations is to initiate a well-structured process improvement program. This is particularly the case when adopting a maturity & capability model (MCM) as it brings with it costs associated with internal appraisals, and the realization that in order to achieve a particular maturity level (ML) a number of processes within the Process Reference Model (PRM) will need to be successfully implemented. Some initiatives have been proposed in the last decade, such as the RAPID initiative, but there is still some resistance to adopting MCMs such as CMMI or SPICE (ISO/IEC). This paper will propose the FIRST (Fast Improvement aSsessment sTep) approach, providing a minimum, common-sense set of processes to be appraised during the initial gap analysis which will form the foundation for the design and deployment of an improvement plan, which will be particularly useful for Small-Medium Enterprises (SMEs) and Very Small Entities (VSEs), that are coherent with ISO Management Systems requirements.

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Author information

Authors and Affiliations

  1. Engineering.IT SpA, Via R. Morandi 32, 00185, Rome, Italy

    Luigi Buglione

  2. Ecole de Technologie Superieure (ETS), Montréal, Canada

    Luigi Buglione

  3. Regulated Software Research Group & Lero, Dundalk Institute of Technology, Ireland

    Fergal McCaffery

  4. Federal University of Santa Catarina (UFSC), Brazil

    Jean Carlo Rossa Hauck & Christiane Gresse von Wangenheim

Authors
  1. Luigi Buglione
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  2. Fergal McCaffery
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  3. Jean Carlo Rossa Hauck
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  4. Christiane Gresse von Wangenheim
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Editor information

Editors and Affiliations

  1. Department of Mathematics and Computer Science, University of the Balearic Islands, Cra. de Valldemossa, km 7.5, 07122, Palma de Mallorca (Illes Balears), Spain

    Antonia Mas  & Antoni Mesquida  & 

  2. Software Quality Institute, Griffith University, Brisbane, Queensland, Australia

    Terry Rout

  3. Lero, the Irish Software Engineering, Research Centre, Dublin City University, School of Computing, Dublin, Ireland

    Rory V. O’Connor

  4. InterSPICE Ltd, 23 King Street, CB1 1AH, Cambridge, UK

    Alec Dorling

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© 2012 Springer-Verlag Berlin Heidelberg

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Buglione, L., McCaffery, F., Hauck, J.C.R., von Wangenheim, C.G. (2012). FIRST: Common-Sense Process Scopes for Starting a Process Improvement Program. In: Mas, A., Mesquida, A., Rout, T., O’Connor, R.V., Dorling, A. (eds) Software Process Improvement and Capability Determination. SPICE 2012. Communications in Computer and Information Science, vol 290. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-30439-2_17

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  • DOI: https://doi.org/10.1007/978-3-642-30439-2_17

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-30438-5

  • Online ISBN: 978-3-642-30439-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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