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The Interaction Behavior of Agents’ Emotional Support and Competency on Learner Outcomes and Perceptions

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Intelligent Tutoring Systems (ITS 2012)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 7315))

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Abstract

Pedagogical agents, visual ‘tutor’ representations embedded within computer-based learning environments, exhibit lifelike appearance, persona, and social characteristics in an attempt to establish an ideal learner-agent relationship. This article reports on a study to assess the impact and interaction behavior of a pedagogical agent’s emotional support and competency on learner’s self-efficacy, performance, and agent perceptions (i.e., perceived intelligence and trust of the agent).

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References

  1. Bloom, B.: The 2 Sigma Problem: The Search for Methods of Group Instruction as Effective as One-to-One Tutoring. Educational Researcher 13(6), 4–16 (1984)

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Author information

Authors and Affiliations

  1. Learning in Intelligent Tutoring Environments (LITE) Laboratory, Simulation Training and Technology Center, United States Army Research Laboratory, Orlando, FL, 32826, USA

    Heather K. Holden

Authors
  1. Heather K. Holden
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Editor information

Editors and Affiliations

  1. University of Montpellier & CNRS LIRMM, 161 rue Ada, 34095, Montpellier, France

    Stefano A. Cerri

  2. NASA and Florida Institute for Human and Machine Cognition, Human Centered Computing - Intelligent Systems Division, 94035, Moffett Field, CA, USA

    William J. Clancey

  3. Department of Applied Informatics and Multimedia, Technological Educational Institute of Crete, School of Applied Technology, Stavromenos, P.O.Box 1939, 71004, Heraklion, Crete, Greece

    Giorgos Papadourakis

  4. Neoanalysis Ltd., Marni 56, 10437, Athens, Greece

    Kitty Panourgia

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© 2012 Springer-Verlag Berlin Heidelberg

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Holden, H.K. (2012). The Interaction Behavior of Agents’ Emotional Support and Competency on Learner Outcomes and Perceptions. In: Cerri, S.A., Clancey, W.J., Papadourakis, G., Panourgia, K. (eds) Intelligent Tutoring Systems. ITS 2012. Lecture Notes in Computer Science, vol 7315. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-30950-2_92

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  • DOI: https://doi.org/10.1007/978-3-642-30950-2_92

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-30949-6

  • Online ISBN: 978-3-642-30950-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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