Abstract
In the medical industry, sharing a sense of worth among medical staff members can be one method of improving the quality of service. This is because high-quality medical service comes from not only careful consideration with respect to service design but also creativity in service implementation. Since identifying a clear sense of worth can be difficult, it can be hard to externalize them in a communicative way. This article will present a method to externalize sense of worth through service modeling.
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© 2012 Springer-Verlag Berlin Heidelberg
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Ogawa, T., Ikeda, M., Suzuki, M., Araki, K. (2012). Externalizing Senses of Worth in Medical Service Based on Ontological Engineering. In: Richards, D., Kang, B.H. (eds) Knowledge Management and Acquisition for Intelligent Systems. PKAW 2012. Lecture Notes in Computer Science(), vol 7457. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-32541-0_22
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DOI: https://doi.org/10.1007/978-3-642-32541-0_22
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-32540-3
Online ISBN: 978-3-642-32541-0
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