Abstract
Indoor positioning systems are used as a supplement to GPS where the satellite based technology does not work appropriately. However, positioning accuracy varies among techniques and algorithms used; system performance is also affected by local traffic and environmental structure. A relatively little studied topic is the effect of positioning variance on a user’s opinion or trust of such systems (GPS as well, for that matter). An experiment was designed to examine how trust changes with positioning accuracy and whether trust can be built and maintained over time despite changes in positioning accuracy. We used a simulated version of our existing indoor positioning system to present groups of users with a series of positioning results with varying accuracy. Positions fell into one of three categories: 1. ACCURATE (<5 meters of error), 2. INACCURATE (>15 meters), and 3. WRONG BUILDING (outside current building). When a user experiences a series of accurate results first their trust of later inaccurate positioning is different from users who experience inaccurate locations first.
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Wei, T., Bell, S. (2012). Impact of Indoor Location Information Reliability on Users’ Trust of an Indoor Positioning System. In: Xiao, N., Kwan, MP., Goodchild, M.F., Shekhar, S. (eds) Geographic Information Science. GIScience 2012. Lecture Notes in Computer Science, vol 7478. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-33024-7_19
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DOI: https://doi.org/10.1007/978-3-642-33024-7_19
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