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Towards an Overarching Classification Model of CSCW and Groupware: A Socio-technical Perspective

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Collaboration and Technology (CRIWG 2012)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 7493))

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Abstract

The development of groupware systems can be supported by the perspectives provided by taxonomies categorizing collaboration systems and theoretical approaches from the multidisciplinary field of Computer-Supported Cooperative Work (CSCW). In the last decades, multiple taxonomic schemes were developed with different classification dimensions, but only a few addressed the socio-technical perspective that encompasses the interaction between groups of people and technology in work contexts. Moreover, there is an ambiguity in the use of the categories presented in the literature. Aiming to tackle this vagueness and support the development of future groupware systems aware of social phenomena, we present a comprehensive classification model to interrelate technological requirements with CSCW dimensions of communication, coordination, cooperation, time and space, regulation, awareness, group dynamics, and complementary categories obtained from a taxonomic literature review.

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Author information

Authors and Affiliations

  1. Centro de Estudos em Educação, Tecnologias e Saúde, ESTGL, Instituto Politécnico de Viseu, Campus Politécnico de Viseu, 3504-510, Viseu, Portugal

    Armando Cruz

  2. UTAD – University of Trás-os-Montes e Alto Douro, Quinta de Prados, Apartado 1013, Vila Real, Portugal

    António Correia

  3. INESC TEC/UTAD, Quinta de Prados, Apartado 1013, Vila Real, Portugal

    Hugo Paredes, Benjamim Fonseca, Leonel Morgado & Paulo Martins

Authors
  1. Armando Cruz
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  2. António Correia
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  4. Benjamim Fonseca
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  5. Leonel Morgado
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  6. Paulo Martins
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Editors and Affiliations

  1. Department of Computer Science, Poentificia Universidad Católica de Chile, Vicuña Mackenna, 4860, Macul, Santiago, Chile

    Valeria Herskovic

  2. Department of Computer Science and Applied Cognitive Science, University of Duisburg-Essen, Forsthausweg 2, 47057, Duisburg, Germany

    H. Ulrich Hoppe  & Jürgen Ziegler  & 

  3. Computer Science Institute, University of Applied Sciences Ruhr West, Tannenstraße 43, 46240, Bottrop, Germany

    Marc Jansen

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Cruz, A., Correia, A., Paredes, H., Fonseca, B., Morgado, L., Martins, P. (2012). Towards an Overarching Classification Model of CSCW and Groupware: A Socio-technical Perspective. In: Herskovic, V., Hoppe, H.U., Jansen, M., Ziegler, J. (eds) Collaboration and Technology. CRIWG 2012. Lecture Notes in Computer Science, vol 7493. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-33284-5_4

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  • DOI: https://doi.org/10.1007/978-3-642-33284-5_4

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