Abstract
Organizations are increasingly aware of the underlying forces of social networks and their impact on information and knowledge dissemination within virtual teams. However, assessing these networks is a challenge for team managers who need more complete toolkits in order to master team metrics. Social Network Analysis (SNA) is a descriptive, empirical research method for mapping and measuring relationships and flows between people, groups, organizations and other connected information/knowledge entities. In this article we establish a framework based on SNA to evaluate virtual teams.
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Ben Hiba, L., Janati Idrissi, M.A. (2012). An SNA-Based Evaluation Framework for Virtual Teams. In: Herrero, P., Panetto, H., Meersman, R., Dillon, T. (eds) On the Move to Meaningful Internet Systems: OTM 2012 Workshops. OTM 2012. Lecture Notes in Computer Science, vol 7567. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-33618-8_79
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DOI: https://doi.org/10.1007/978-3-642-33618-8_79
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