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An SNA-Based Evaluation Framework for Virtual Teams

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 7567))

Abstract

Organizations are increasingly aware of the underlying forces of social networks and their impact on information and knowledge dissemination within virtual teams. However, assessing these networks is a challenge for team managers who need more complete toolkits in order to master team metrics. Social Network Analysis (SNA) is a descriptive, empirical research method for mapping and measuring relationships and flows between people, groups, organizations and other connected information/knowledge entities. In this article we establish a framework based on SNA to evaluate virtual teams.

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Ben Hiba, L., Janati Idrissi, M.A. (2012). An SNA-Based Evaluation Framework for Virtual Teams. In: Herrero, P., Panetto, H., Meersman, R., Dillon, T. (eds) On the Move to Meaningful Internet Systems: OTM 2012 Workshops. OTM 2012. Lecture Notes in Computer Science, vol 7567. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-33618-8_79

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  • DOI: https://doi.org/10.1007/978-3-642-33618-8_79

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-33617-1

  • Online ISBN: 978-3-642-33618-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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