Skip to main content

Empirically Derived Guidelines for Audio-Visual E-mail Browsing

  • Conference paper
Advances in New Technologies, Interactive Interfaces and Communicability (ADNTIIC 2011)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 7547))

  • 1098 Accesses

Abstract

This paper presents a set of design guidelines for the use of information visualization techniques and non-speech sounds such as auditory icons and earcons in email browsing. These guidelines were derived based on a previous experimental work consisted of three experimental phases, each phase aimed at investigating different aspects of email browsing. Several key points were covered in these guidelines such as the presentation of email information, finding email information and using audio metaphors for communicating email information.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 54.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 72.00
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Venolia, G.D., et al.: Supporting Email Workflow. Microsoft Research, 2001–2088 (2001)

    Google Scholar 

  2. Rigas, D., Alharbi, S.: Graphical Browsing of Email Data: A Usability Based Comparative Study. Journal of Computer Science 5(10), 690–703 (2009)

    Article  Google Scholar 

  3. Alharbi, S., Rigas, D.: LinearVis II: Towards More Usable Email Browsing. IAENG International Journal of Computer Science, 36 (2009)

    Google Scholar 

  4. Alharbi, S., Rigas, D.: Email Threads: A Comparative Evaluation of Textual, Graphical and Multimodal Approaches (2009)

    Google Scholar 

  5. Michelle, Q.W.B., Allison, W., Allan, K.: Guidelines for using multiple views in information visualization. In: Proceedings of the Working Conference on Advanced Visual Interfaces. ACM Press, New York (2000)

    Google Scholar 

  6. Alsuraihi, M.M., Rigas, D.I.: Speech Displaces the Graphical Crowd. Journal of Computers 3(6), 47 (2008)

    Article  Google Scholar 

  7. Brewster, S.A.: Using Non-Speech Sound to Overcome Information Overload. Displays 17(3), 179–189 (1997)

    Article  Google Scholar 

  8. Brewster, S.A., et al.: The sonic enhancement of graphical buttons. In: Human-Computer Interaction, Interact 1995, pp. 43–48 (1995)

    Google Scholar 

  9. Rigas, D., Alsuraihi, M.: A Toolkit for Multimodal Interface Design: An Empirical Investigation. In: Jacko, J.A. (ed.) HCI 2007. LNCS, vol. 4552, pp. 196–205. Springer, Heidelberg (2007)

    Chapter  Google Scholar 

  10. Ahlberg, C., Williamson, C., Shneiderman, B.: Dynamic queries for information exploration: an implementation and evaluation. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ACM Press, New York (1992)

    Google Scholar 

  11. Burigat, S., Chittaro, L.: Interactive visual analysis of geographic data on mobile devices based on dynamic queries. Journal of Visual Languages & Computing 19(1), 99–122 (2008)

    Article  Google Scholar 

  12. Shneiderman, B.: Dynamic queries for visual information seeking. In: The Craft of Information Visualization: Readings and Reflections, p. 14 (2003)

    Google Scholar 

  13. Brewster, S.: Nonspeech auditory output. In: Sears, A., Jacko, J.A. (eds.) The Human Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, pp. 220–239. CRC Press (2003)

    Google Scholar 

  14. Brewster, S., Leplâtre, G., Crease, M.: Using Non-Speech Sounds in Mobile Computing Devices. In: First Workshop on Human Computer Interaction with Mobile Devices, Glasgow, pp. 26–29 (1998)

    Google Scholar 

  15. Brewster, S.A.: Providing a Structured Method for Integrating Non-speech Audio Into Human-computer Interfaces. PhD dissertation, University of York (1994)

    Google Scholar 

  16. Brewster, S.A.: Sonically-enhanced drag and drop. In: Proceedings of International Conference on Auditory Display (ICAD), University of Glasgow, pp. 1–4 (1998)

    Google Scholar 

  17. Ciffreda, A., Rigas, D.: A Usability Study of Multimodal Interfaces for the Presentation of Internet Search Results. International Journal of Computers, NAUN 2(2), 120–125 (2008)

    Google Scholar 

  18. Rigas, D., Memery, D., Yu, H.: Experiments in using structured musical sound, synthesised speech and environmental stimuli to communicate information: Is there a case for integration and synergy. In: Proceedings of 2001 International Symposium on Intelligent Multimedia Video and Speech Processing, Kowloon Shangri-La, Hong Kong, pp. 465–468 (2001)

    Google Scholar 

  19. Rigas, D.I., Alty, J.L., Long, F.W.: Can music support interfaces to complex databases. In: Proceedings of the 23rd EUROMICRO Conference: NewFrontiers of Information Technology, Budapest, pp. 78–84 (1997)

    Google Scholar 

  20. Rigas, D.I., Hopwood, D., Memery, D.: Communicating spatial information via a multimedia-auditory interface. In: Proceedings of the 25th EUROMICRO Conference, vol. 2, pp. 398–405 (1999)

    Google Scholar 

  21. Rigas, D., Ciuffireda, A.: Multi-Modal Web-Browsing An empirical Approach To Improve the Browsing Process of Internet Retrieved Results. In: International Conference on Signal Processing and Multimedia Applications, pp. 269–276 (2006)

    Google Scholar 

  22. Rigas, D., Ciuffreda, A.: An empirical investigation of multimodal interfaces for browsing internet search results. In: Proceedings of the 7th WSEAS International Conference on Applied Informatics and Communications, World Scientific and Engineering Academy and Society (WSEAS), Vouliagmeni (2007)

    Google Scholar 

  23. Brewster, S.A., Wright, P.C., Edwards, A.D.N.: Experimentally derived guidelines for the creation of earcons. In: Adjunct Proceedings of HCI, pp. 155–159 (1995)

    Google Scholar 

  24. Brown, L.M., et al.: Design guidelines for audio presentation of graphs and tables. In: Proc. International Conference on Auditory Display, Boston (2003)

    Google Scholar 

  25. Rigas, D.I.: Guidelines for auditory interface design: an empirical investigation. PhD dissertation, Loughborough University of Technology (1996)

    Google Scholar 

  26. Douglas, E.C., Larry, L.P.: Conversation-based mail. ACM Transactions on Computer Systems 4(4), 299–319 (1986)

    Article  Google Scholar 

  27. Kerr, B.: Thread Arcs: an email thread visualization. In: IEEE Symposium on Information Visualization, INFOVIS, Seattle, pp. 211–218 (2003)

    Google Scholar 

  28. Kerr, B., Wilcox, E.: Designing remail: reinventing the email client through innovation and integration. In: Conference on Human Factors in Computing Systems, pp. 837–852 (2004)

    Google Scholar 

  29. Rohall, S., et al.: Email Visualizations to Aid Communications. In: IEEE Symposium on Information Visualization, InfoVis, San Diego (2001)

    Google Scholar 

  30. Rohall, S.L.: Redesigning Email for the 21 stCentury Workshop Position Paper. CSCW 2002 Workshop: Redesigning Email for the 21st Century, New Orleans (2002)

    Google Scholar 

  31. Rohall, S.L., et al.: ReMail: a reinvented email prototype. In: Conference on Human Factors in Computing Systems, pp. 791–792 (2004)

    Google Scholar 

  32. Samiei, M., Dill, J., Kirkpatrick, A.: EzMail: using information visualization techniques to help manage email. In: Proceedings of the Eighth International Conference on Information Visualisation, pp. 477–482. IEEE Computer Society, New York (2004)

    Google Scholar 

  33. Whittaker, S., Bellotti, V., Moody, P.: Revisiting and Reinventing Email. Special Issue of Human-Computer Interaction 20(1) (2005)

    Google Scholar 

  34. Whittaker, S., Sidner, C.: Email Overload: Exploring Personal Information Management of Email. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems: Common Ground, Vancouver, pp. 276–283 (1996)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2012 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Alharbi, S. (2012). Empirically Derived Guidelines for Audio-Visual E-mail Browsing. In: Cipolla-Ficarra, F., Veltman, K., Verber, D., Cipolla-Ficarra, M., Kammüller, F. (eds) Advances in New Technologies, Interactive Interfaces and Communicability. ADNTIIC 2011. Lecture Notes in Computer Science, vol 7547. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-34010-9_10

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-34010-9_10

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-34009-3

  • Online ISBN: 978-3-642-34010-9

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics