Abstract
Since the ‘80s, Human-Computer Interaction (HCI) researchers have performed a lot of work to identify principles, techniques, and methodologies that can support design, evaluation and implementation of interactive systems that fulfill needs and expectations of their users. This chapter discusses concepts, such as usability and user experience, which are of great importance for the success of interactive systems, illustrating how Human-Centred Design is fundamental to create successful user interfaces. Principles proposed by the HCI community to support interface design are presented, analyzing the principles that have a major impact on IR interfaces.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Pew: A Pew Survey on Internet Adoption, http://www.pewinternet.org/Static-Pages/Trend-Data/Internet-Adoption.aspx. (last access on May, 2012)
Pew: A Pew Survey on Search Engine Adoption, http://www.pewinternet.org/Reports/2012/Search-Engine-Use-2012.aspx. (last access on May, 2012)
Nielsen, J.: Usability Engineering. Academic Press, San Diego (1993)
ISO/IEC: 9126-1: Information Technology – Software Product Quality (1998)
International Organization for Standardization: Iso 9241: Ergonomics Requirements for Office Work with Visual Display Terminal (Vdt) - Parts 1-17 (1997)
Preece, J., Rogers, Y., Sharp, H., Benyon, D., Holland, S., Carey, T.: Human-Computer Interaction. Addison-Wesley Publishing Company (1994)
Dix, A., Finlay, J., Abowd, G., Beale, R.: Human Computer Interaction. Prentice-Hall (1998)
McCarthy, J., Wright, P.: Technology as Experience. Interactions 11(5), 42–43 (2004)
Norman, D.A.: The Way I See It: The Transmedia Design Challenge: Technology That Is Pleasurable and Satisfying. Interactions 17(1), 12–15 (2010)
Roto, V., Law, E.L., Vermeeren, A., Hoonhout, J.: User Experience White Paper. Technical report (2010)
Law, E.L.-C., Roto, V., Hassenzahl, M., Vermeeren, A.P.O.S., Kort, J.: Understanding, Scoping and Defining User Experience: A Survey Approach. In: 27th International Conference on Human Factors in Computing Systems, pp. 719–728 (2009)
Hassenzahl, M.: The Interplay of Beauty, Goodness, and Usability in Interactive Products. Human-Computer Interaction 19(4), 319–349 (2004)
Norman, D.A.: Emotional Design: Why We Love (or Hate) Everyday Things. Basic Books (2004)
Ben-Bassat, T., Meyer, J., Tractinsky, N.: Economic and Subjective Measures of the Perceived Value of Aesthetics and Usability. ACM Transactions on Computer-Human Interaction 13(2), 210–234 (2006)
Hotchkiss, G.: Q&a with Marissa Mayer, Google Vp, Search Products & User Experience, http://searchengineland.com/070126-124723.php (last access on July 18, 2012)
Polillo, R.: Facile Da Usare. Una Moderna Introduzione Alla Ingegneria Dell’usabilità. Apogeo, Milano, pp. xvi+414 (2010)
Galitz, W.O.: The Essential Guide to User Interface Design: An Introduction to Gui Design Principles and Techniques. John Whiley & Sons, Inc., New York (2007)
Apple Inc.: Ios Human Interface Guidelines, http://developer.apple.com/library/ios/#DOCUMENTATION/UserExperience/Conceptual/MobileHIG/Introduction/Introduction.html (last access on July 18, 2012)
Nielsen, J.: Ten Usability Heuristics, http://www.useit.com/papers/heuristic/heuristic_list.html. (last access on July 19, 2012)
Shneiderman, B.: Designing the User Interface – Strategies for Effective Human-Computer Interaction, 3rd edn. Addison-Wesley (1998)
Dix, A., Finlay, J.E., Abowd, G.D., Beale, R.: Human-Computer Interaction, 3rd edn. Prentice-Hall, Upper Saddle River (2004)
Wilson, M.L.: Search User Interface Design. Synthesis Lectures on Information Concepts, Retrieval, and Services. Morgan & Claypool (2011)
Hearst, M.: Search User Interfaces. Cambridge University Press (2009)
Bilal, D.: Children’s Use of the Yahooligans! Web Search Engine: I. Cognitive, Physical, and Affective Behaviors on Fact-Based Search Tasks. Journal of the American Society for Information Science 51(7), 646–665 (2000)
Schacter, J., Chung, G.K.W.K., Dorr, A.: Children’s Internet Searching on Complex Problems: Performance and Process Analyses. Journal of the American Society for Information Science 49(9), 840–849 (1998)
Hess, W.: Guiding Principles for Ux Designers, http://uxmag.com/articles/guiding-principles-for-ux-designers. (last access on July 19, 2012)
O’Brien, H.L., Toms, E.G.: What Is User Engagement? A Conceptual Framework for Defining User Engagement with Technology. J. Am. Soc. Inf. Sci. Technol. 59(6), 938–955 (2008)
O’Brien, H.L., Toms, E.G.: Is There a Universal Instrument for Measuring Interactive Information Retrieval?: The Case of the User Engagement Scale. In: Proceedings of the Third Symposium on Information Interaction in Context, pp. 335–340. ACM, New Brunswick (2010)
Law, E.L.-C., van Schaik, P.: Editorial: Modelling User Experience - an Agenda for Research and Practice. Interact. Comput. 22(5), 313–322 (2010)
Lieberman, H., Paternò, F., Wulf, V.: End User Development. Human-Computer Interaction Series, vol. 9 (2006)
Costabile, M.F., Dittrich, Y., Fischer, G., Piccinno, A. (eds.): IS-EUD 2011. LNCS, vol. 6654. Springer, Heidelberg (2011)
Ardito, C., Buono, P., Costabile, M.F., Lanzilotti, R., Piccinno, A.: End Users as Co-Designers of Their Own Tools and Products. Journal of Visual Languages & Computing 23(2), 78–90 (2012)
Costabile, M.F., Fogli, D., Mussio, P., Piccinno, A.: Visual Interactive Systems for End-User Development: A Model-Based Design Methodology. IEEE Transactions on System Man and Cybernetics Part A-Systems and Humans 37(6), 1029–1046 (2007)
Costabile, M.F., Mussio, P., Parasiliti Provenza, L., Piccinno, A.: Supporting End Users to Be Co-designers of Their Tools. In: Pipek, V., Rosson, M.B., de Ruyter, B., Wulf, V. (eds.) IS-EUD 2009. LNCS, vol. 5435, pp. 70–85. Springer, Heidelberg (2009)
Latzina, M., Beringer, J.: Transformative User Experience: Beyond Packaged Design. Interactions 19(2), 30–33 (2012)
Ardito, C., Costabile, M.F., Desolda, G., Matera, M., Piccinno, A., Picozzi, M.: Composition of Situational Interactive Spaces by End Users: A Case for Cultural Heritage. In: 7th Nordic Conference on Human-Computer Interaction (NordiCHI). ACM Press, Copenhagen
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Costabile, M.F., Buono, P. (2013). Principles for Human-Centred Design of IR Interfaces. In: Agosti, M., Ferro, N., Forner, P., Müller, H., Santucci, G. (eds) Information Retrieval Meets Information Visualization. PROMISE 2012. Lecture Notes in Computer Science, vol 7757. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-36415-0_2
Download citation
DOI: https://doi.org/10.1007/978-3-642-36415-0_2
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-36414-3
Online ISBN: 978-3-642-36415-0
eBook Packages: Computer ScienceComputer Science (R0)