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Advances in Information Systems and Technologies pp 87–96Cite as

Privacy Policies in Web Sites of Portuguese Municipalities: An Empirical Study

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Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 206))

Abstract

In this article we present an empirical study of privacy policies at local government web sites in Portugal. Web sites of all the 308 Portuguese municipalities where surveyed for privacy policy manifests and a content analysis was performed on those documents. We concluded that privacy of citizens is clearly not a priority in Portuguese local government, since only 26% of the municipalities include privacy policy statements in their web sites and many of those documents exhibit significant gaps considering the information that a user would expect to find in a privacy policy. By raising the awareness to the need of improving privacy in local government web sites, our conclusions are useful for both academics and practitioners in the areas of e-government, privacy and local government

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Author information

Authors and Affiliations

  1. School of Technology and Management of Águeda, University of Aveiro, Rua Comandante Pinho e Freitas, 28, 3750-127, Águeda, Portugal

    Gonçalo Paiva Dias & Hélder Gomes

  2. Department of Eletronics, Telecomunications and Informatics, University of Aveiro, Campus Universitário de Santiago, 3810-193, Aveiro, Portugal

    André Zúquete

  3. Research Unit on Governance, Competitiveness and Public Policies, University of Aveiro, Campus Universitário de Santiago, 3810-193, Aveiro, Portugal

    Gonçalo Paiva Dias

  4. Research Institute of Electronics and Telematics Engineering of Aveiro, Campus Universitário de Santiago, 3810-193, Aveiro, Portugal

    Hélder Gomes & André Zúquete

Authors
  1. Gonçalo Paiva Dias
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  2. Hélder Gomes
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  3. André Zúquete
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Corresponding author

Correspondence to Gonçalo Paiva Dias .

Editor information

Editors and Affiliations

  1. , Faculty of Science and Technology, University Fernando Pessoa, Praça 9 de Abril 349, Porto, 4249-004, Portugal

    Álvaro Rocha

  2. , Instituto Superior de Estatística e, Universidade Nova de Lisboa, Campus de Campolide, Lisboa, 1070-312, Portugal

    Ana Maria Correia

  3. Broomfield Road 9, Sheffield, S10 2SE, United Kingdom

    Tom Wilson

  4. Empirica GmbH, Oxfordstr. 2, Bonn, 53111, Germany

    Karl A. Stroetmann

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Dias, G.P., Gomes, H., Zúquete, A. (2013). Privacy Policies in Web Sites of Portuguese Municipalities: An Empirical Study. In: Rocha, Á., Correia, A., Wilson, T., Stroetmann, K. (eds) Advances in Information Systems and Technologies. Advances in Intelligent Systems and Computing, vol 206. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-36981-0_9

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  • DOI: https://doi.org/10.1007/978-3-642-36981-0_9

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-36980-3

  • Online ISBN: 978-3-642-36981-0

  • eBook Packages: EngineeringEngineering (R0)

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