Abstract
Request data is a valuable source for the release planning and request management of Enterprise Resource Planning systems. As a prerequisite the request data has to be analyzed to check its quality and to identify correlations. In this paper we propose a quality analysis approach for ERP request data and apply it in an industrial case study.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Nöbauer, M., Seyff, N., Dhungana, D., Stoiber, R.: Managing variability of ERP ecosystems: research issues and solution ideas from microsoft dynamics AX. In: Sixth International Workshop on Variability Modeling of Software-Intensive Systems, ACM (2012)
Haddara, M., Zach, O.: ERP systems in SMEs: a literature review. In: 44th Hawaii International Conference on System Sciences (HICSS 2011), IEEE (2011)
Moon, Y.B.: Enterprise resource planning (ERP): a review of the literature. Int. J. Manage. Enterp. Dev. 4(3), 235–264 (2007)
ISO/IEC: ISO/IEC 14598: Information Technology—Software Product Evaluation (1999)
ISO/IEC: ISO/IEC 15939:2007. Systems and Software Engineering—Measurement Process. International Organization for Standardization (2007)
Basili, V.R., Rombach, H.D.: The TAME project: towards improvement-oriented software environments. IEEE Trans. Softw. Eng. 14(6), 758–773 (1988)
IEEE: IEEE Standard 830-1998(1998). IEEE Recommended Practice for Software Requirements Specification (1998)
ISO/IEC: ISO/IEC 9126-1:2001 Software Engineering—Product Quality—Part 1: Quality Model. International Standardization Organization (2001)
Yin, R.K.: Applications of Case Study Research. Sage publications, Thousand Oaks (2011)
Runeson, P., Alexandersson, M., Nyholm, O.: Detection of duplicate defect reports using natural language processing. In: 29th International Conference on Software Engineering (ICSE 2007), IEEE (2007)
Simeon, J., Chamberlin, D., Florescu, D., Boag, S., Fernandez, M. F., Robie, J.: XQuery 1.0: An XML query language—W3C bibliography (2007)
Berglund, A., Boag, S., Chamberlin, D., Fernandez, M. F., Kay, M., Robie, J., Simeon, J.: XML path language (XPath) 2.0. W3C working draft 15 (2002)
Steinbeis: BaseX. The XML database. http://basex.org/. Accessed 30 April 2012
Microsoft: Excel 2010. http://office.microsoft.com/en-us/excel/. Accessed 17 Sept 2012
Argyrous, G.: Statistics for Research: With a Guide to SPSS, Sage publications, London (2011)
Hamilton, J.D.: Time Series Analysis. Cambridge University Press, Cambridge (1994)
Jurafsky, D., Martin, J.H., Kehler, A., Vander Linden, K., Ward, N.: Speech and Language Processing: An Introduction to Natural Language Processing, Computational Linguistics, and Speech Recognition, Prentice Hall New Jersey (2000)
Acknowledgments
This work was partially funded by the research project “QE LaB—Living Models for Open Systems” (FFG 822740).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Felderer, M., Tanriverdi, E., Löw, S., Breu, R. (2013). A Quality Analysis Procedure for Request Data of ERP Systems. In: Piazolo, F., Felderer, M. (eds) Innovation and Future of Enterprise Information Systems. Lecture Notes in Information Systems and Organisation, vol 4. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-37021-2_18
Download citation
DOI: https://doi.org/10.1007/978-3-642-37021-2_18
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-37020-5
Online ISBN: 978-3-642-37021-2
eBook Packages: Business and EconomicsBusiness and Management (R0)