Abstract
Digital product memories enable novel item-centric ways of communication along a product’s lifecycle. With respect to the open nature of the scenario ranging from manufacturer to consumer, the expectations for such digital product memories are diverse. This chapter gives a brief summary of empirical studies with (potential) end-users of digital product memories. It combines information we acquired at three different public IT and industrial fairs in 2009 and 2010 with a total of 515 visitors, a user study conducted with 27 participants of a shopping cart scenario at the Innovative Retail Lab and an experiment with 12 students concerning working group support from so-called artifact memories. We compiled our observations into five hypotheses concerning aspects of digital product memory ranging from technical constraints to preferred applications.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsNotes
- 1.
www.mediacart.com (retrieved online April 8th, 2011).
- 2.
Maggie Shiels, BBC News: “Apps to be as big as internet,” news.bbc.co.uk/2/hi/technology/8157043.stm.
- 3.
References
Y. Bendavid, L. Cassivi, Bridging the gap between RFID/EPC concepts, technological requirements and supply chain e-business processes. J. Theor. Appl. Electron. Commer. Res. 5(3), 1–16 (2010). http://www.mendeley.com/research/bridging-gap-between-rfidepc-concepts-technological-requirements-supply-chain-ebusiness-processes-1/
M. Bhattacharya, C.-H. Chu, T. Mullen, RFID implementation in retail industry: current status, issues, and challenges, in Decision Science Institute (DSI) Conference, Phoenix, AZ, USA, November (2007). http://tmullen.ist.psu.edu/pubs/dsi_draft_2007.pdf
P.Y.K. Chau, An empirical assessment of a modified technology acceptance model. J. Manag. Inf. Syst. 13(2), 185–204 (1996)
H.A. El Maraghy (ed.), Changeable and Reconfigurable Manufacturing Systems, vol. 2 (Springer, London, 2008)
D.W. Engels, J. Foley, J. Waldrop, S.E. Sarma, D. Brock, The networked physical world: an automated identification architecture, in Proceedings of the 2nd IEEE Workshop on Internet Applications, San Jose, CA, USA, July (2001), pp. 76–77. http://ieeexplore.ieee.org/xpl/freeabs_all.jsp?arnumber=941872
K. Finkenzeller, RFID Handbook—Fundamentals and Applications in Contactless Smart Cards, Radio Frequency Identification and Near-Field Communication, vol. 3 (Wiley, New York, 2010)
C. Floerkemeier, M. Langheinrich, E. Fleisch, F. Mattern, S.E. Sarma (eds.), The Internet of Things: Proceedings of the 1st International Conference on the Internet of Things (IOT 2008), Zurich, Switzerland, March. Lecture Notes in Computer Science, vol. 4952 (Springer, Berlin, 2008)
A. Garcia, D. McFarlane, M. Fletcher, A. Thome, Auto-ID in materials handling. White paper, Auto-ID Center, Cambridge, MA, USA, 2003
O. Günther, S. Spiekermann, RFID and the perception of control: the consumer’s view. Commun. ACM 48(9), 73–76 (2005). Special issue: RFID. http://dl.acm.org/citation.cfm?id=1081992.1082023&coll=portal&dl=ACM
F.A. Hansen, K. Grønbæk, Social web applications in the city: a lightweight infrastructure for urban computing, in Hypertext, ed. by P. Brusilovsky, H.C. Davis (ACM, New York, 2008), pp. 175–180. http://dblp.uni-trier.de/db/conf/ht/ht2008.html#HansenG08
G. Kahl, L. Spassova, J. Schöning, S. Gehring, A. Krüger, IRL SmartCart—a user-adaptive context-aware interface for shopping assistance, in Proceedings of the 15th International Conference on Intelligent User Interfaces (IUI-11), Palo Alto, CA, United States, February, ed. by P. Pu, M.J. Pazzani, E. André, D. Riecken (ACM, New York, 2011), pp. 359–362. http://dblp.uni-trier.de/db/conf/iui/iui2011.html#KahlSSGK11
A. Kröner, J.E. Alvarado, A.G. Higuera, J.C. Augusto, V.I.D.J. Cook, P. Cech, P. Mikulecky, A. Kameas, V. Callaghan, M. Schneider, Proceedings of the 1st International Workshop on Digital Object Memories, in Workshop Proceedings of the 5th International Conference on Intelligent Environments, ed. by M. Schneider, A. Kröner, J.E. Alvarado, A.G. Higuera, J.C. Augusto, D.J. Cook, V. Ikonen, P. Cech, P. Mikulecky, A. Kameas (IOS Press, Amsterdam, October 2009)
A. Kröner, G. Kahl, L. Spassova, T. Feld, D. Mayer, C. Magerkurth, A. Dada, Demonstrating the application of digital product memories in a carbon footprint scenario, in Proceedings of the 6th International Conference on Intelligent Environments (IE-10), Kuala Lumpur, Malaysia, July (IEEE Computer Society, Washington, 2010a), pp. 164–169
A. Kröner, G. Meixner, O. Jacobs, Digital product memories: perspective of users and system architects, in Proceedings of the 6th International Conference on Intelligent Environments (IE-10), Kuala Lumpur, Malaysia, July ed. by V. Callaghan, A. Kameas, S. Egerton, I. Satoh, M. Weber (IEEE Computer Society, Washington, 2010b), pp. 265–270. http://www.dfki.de/web/forschung/publikationen/renameFileForDownload?filename=kmj_ie10_final.pdf&file_id=uploads_756
A. Kröner, P. Gebhard, B. Brandherm, B. Weyl, J. Preißinger, C. Magerkurth, S. Anilmis, Personal shopping support from digital product memories, in Proceedings of the 1st International Conference on Pervasive and Embedded Computing and Communication Systems (PECCS 2011), Algarve, Portugal (2011), pp. 64–73
M.S. Lee, An empirical study about RFID acceptance—focus on the employees in Korea. Int. J. Bus. Econ. Sci. 1(2), 78–87 (2009). http://www.docstoc.com/docs/32241181/An-Empirical-Study-about-RFID-Acceptance—Focus-on-the-Employees
C.-Y. Lin, An empirical study on organizational determinants of RFID adoption in the logistics industry. J. Technol. Manag. Innov. 4(1), 1–7 (2009)
C.-Y. Lin, Y.-H. Ho, RFID technology adoption and supply chain performance: an empirical study in China’s logistics industry. Supply Chain Manag. 14(5), 369–378 (2009)
L. Spassova, J. Schöning, G. Kahl, A. Krüger, Innovative Retail Laboratory, in Roots for the Future of Ambient Intelligence. Proceedings of the 3rd European Conference on Ambient Intelligence, Salzburg, Austria, November (2009)
S. Spiekermann, RFID and privacy: what consumers really want and fear. Pers. Ubiquitous Comput. 13(6), 423–434 (2009)
S. Spiekermanns, O. Berthold, Maintaining privacy in RFID enabled environments—proposal for a disable-model, in Proceedings of the 1st Workshop on Security and Privacy, Conference on Pervasive Computing, Vienna, Austria (2005), pp. 137–146
P. Stephan, M. Eich, J. Neidig, M. Rosjat, R. Hengst, Applying digital product memories in industrial production, in SemProM—Foundations of Semantic Product Memories for the Internet of Things, ed. by W. Wahlster. Cognitive Technologies (Springer, Berlin, 2013)
J. van Baren, W. Ijsselsteijn, N. Romero, P. Markopoulos, B. de Ruyter, Affective benefits in communication: the development and field-testing of a new questionnaire measure, in Proceedings of 6th Annual International Workshop on Presence, Aalborg, Denmark, October (2003), pp. 48–78. http://wenku.baidu.com/view/6b320c26ccbff121dd368392.html
J. Vermeulen, R. Thys, K. Luyten, K. Coninx, Making bits and atoms talk today—a practical architecture for smart object interaction, in Proceedings of the 1st International Workshop on Design and Integration Principles for Smart Objects in Conjunction with UbiComp’07 (2007), pp. 331–336
D. Vyas, A. Nijholt, D. Heylen, A. Kröner, G.C. van der Veer, Remarkable objects: supporting collaboration in a creative environment, in Proceedings of the 12th ACM International Conference on Ubiquitous Computing (UBICOMP 2010), ed. by J.E. Bardram, M. Langheinrich, K.N. Truong, P. Nixon. ACM International Conference Proceeding Series (ACM, New York, 2010), pp. 37–40. http://dblp.uni-trier.de/db/conf/huc/ubicomp2010.html#VyasNHKV10
W. Wahlster, The semantic product memory: an interactive black box for smart objects, in SemProM—Foundations of Semantic Product Memories for the Internet of Things, ed. by W. Wahlster. Cognitive Technologies (Springer, Berlin, 2013a)
W. Wahlster (ed.), SemProM—Foundations of Semantic Product Memories for the Internet of Things. Cognitive Technologies (Springer, Berlin, 2013b)
M. Weiser, The computer for the 21st century. Sci. Am. 265(3), 94–104 (1991). http://www.mendeley.com/research/computer-21st-century-23/
E. Welbourne, L. Battle, G. Cole, K. Gould, K. Rector, S. Raymer, M. Balazinska, G. Borriello, Building the Internet of Things using RFID: the RFID ecosystem experience. IEEE Internet Comput. 13(3), 48–55 (2009). http://ieeexplore.ieee.org/xpl/freeabs_all.jsp?arnumber=4907686
Acknowledgements
We would like to thank Oliver Jacobs and Dhaval Vyas, who supported us in conducting the different studies.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Meixner, G., Kröner, A., Kahl, G. (2013). A Summary of End-User Feedback on Digital Product Memories. In: Wahlster, W. (eds) SemProM. Cognitive Technologies. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-37377-0_23
Download citation
DOI: https://doi.org/10.1007/978-3-642-37377-0_23
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-37376-3
Online ISBN: 978-3-642-37377-0
eBook Packages: Computer ScienceComputer Science (R0)