Abstract
The paper addresses the issue of organizing quality-related interaction between business stakeholders and software developers relying on established common vocabulary. It establishes a conceptual representation for the process of such interaction. This conceptualization is based on a set of notions representing software quality and its particular incarnations; they are used to define the activities of the interaction process. The process is conceptualized on two levels: a coarse-grained level defining the set of generic activities and the conditions of launching these activities and a fine-grained level describing particular interaction steps in detail. The conceptualization is expected to be shared as a part of upcoming ontology of stakeholder quality perception and assessment.
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Shekhovtsov, V.A., Mayr, H.C., Kop, C. (2013). Towards Conceptualizing Quality-Related Stakeholder Interactions in Software Development. In: Mayr, H.C., Kop, C., Liddle, S., Ginige, A. (eds) Information Systems: Methods, Models, and Applications. UNISCON 2012. Lecture Notes in Business Information Processing, vol 137. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38370-0_7
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DOI: https://doi.org/10.1007/978-3-642-38370-0_7
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