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Identifying Process Problems with the SAWO Functional Defect Classification Scheme

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Book cover Systems, Software and Services Process Improvement (EuroSPI 2013)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 364))

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Abstract

In this paper we present the first official version of SAWO, a functional defect classification scheme developed to enable the usage of defect data for Software Process Improvement (SPI) purposes. Defect data is one of the most important, although nowadays perhaps least discussed management information sources for SPI decisions. Applying our scheme, defects can be classified with accuracy needed to generate practical and targeted process improvement suggestions. The SAWO scheme classifies defects on three levels. On the first level, the focus is on software defects in general. The second level focuses on functional defects and the third level brings more detail to the functional level. Further, we present the validation results of SAWO with three software companies’ defect data consisting of 6363 defects.

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Toroi, T., Raninen, A., Vainio, H., Väätäinen, L. (2013). Identifying Process Problems with the SAWO Functional Defect Classification Scheme. In: McCaffery, F., O’Connor, R.V., Messnarz, R. (eds) Systems, Software and Services Process Improvement. EuroSPI 2013. Communications in Computer and Information Science, vol 364. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39179-8_7

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  • DOI: https://doi.org/10.1007/978-3-642-39179-8_7

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-39178-1

  • Online ISBN: 978-3-642-39179-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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