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International Conference on Electronic Government and the Information Systems Perspective

EGOVIS/EDEM 2013: Technology-Enabled Innovation for Democracy, Government and Governance pp 112–124Cite as

Transparency and Social Control via the Citizen’s Portal: A Case Study with the Use of Triangulation

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 8061))

Abstract

Public transparency is made evident by the dissemination of the acts practiced by the Public Administration, aiming at social control and at citizens’ participation. As provided in Art. 37 of the Constitution of the Federative Republic of Brazil, “Public Administration must follow the principles of lawfulness, impersonality, morality, publicity and efficiency” [5]. Faced with such principles, our aim is to verify the perception of municipal managers, software developers and citizens concerning the transparency and the control of public accounts via the Citizen’s Portal of the State of Mato Grosso (Brazil), comparing data in a triangular way. For this, a comprehensive review of the literature in the area is made, as well as the collection and qualitative analysis of data with the use of the triangulation method, which allowed comparison of the opinions of the subjects involved in the research.

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Author information

Authors and Affiliations

  1. Universidade Federal de Mato Grosso, Av. Fernando Correa da Costa, 2367, Boa Esperança, Cuiabá, MT, Brasil

    Lislaine Krupek Braz de Oliveira & Cristiano Maciel

Authors
  1. Lislaine Krupek Braz de Oliveira
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  2. Cristiano Maciel
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Editor information

Editors and Affiliations

  1. Corvinus University of Budapest, Fővám tér 13-15, 1093, Budapest, Hungary

    Andrea Kő

  2. Center for European Public Administration, Danube University Krems, 3500, Krems, Austria

    Christine Leitner

  3. A-SIT, Secure Information Technology Center - Austria, Inffeldgasse 16a, 8010, Graz, Austria

    Herbert Leitold

  4. University of Economics and Business Administration, Augasse 2-6, 1090, Vienna, Austria

    Alexander Prosser

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de Oliveira, L.K.B., Maciel, C. (2013). Transparency and Social Control via the Citizen’s Portal: A Case Study with the Use of Triangulation. In: Kő, A., Leitner, C., Leitold, H., Prosser, A. (eds) Technology-Enabled Innovation for Democracy, Government and Governance. EGOVIS/EDEM 2013. Lecture Notes in Computer Science, vol 8061. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-40160-2_10

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  • DOI: https://doi.org/10.1007/978-3-642-40160-2_10

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-40159-6

  • Online ISBN: 978-3-642-40160-2

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