Abstract
Emergent processes are business processes whose execution is determined by the prior information of the agents involved and by the information that emerges during a process instance. The path that they follow is determined on-the-fly by the decision-makers involved. Multiagent systems are an established platform for managing complex business processes. What is needed for emergent process management is agents that support decision-making and do not attempt to manage the process in pursuit of some fixed process goal. This paper describes how the information-based agent architecture is highly suited to emergent process support.
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Debenham, J. (2013). Managing Emergent Processes with Information-Based Agents. In: Kő, A., Leitner, C., Leitold, H., Prosser, A. (eds) Technology-Enabled Innovation for Democracy, Government and Governance. EGOVIS/EDEM 2013. Lecture Notes in Computer Science, vol 8061. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-40160-2_7
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DOI: https://doi.org/10.1007/978-3-642-40160-2_7
Publisher Name: Springer, Berlin, Heidelberg
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