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Measuring Users’ Emotions with a Component-Based Approach

  • Conference paper
Enterprise Information Systems

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 141))

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Abstract

The emotional experience is present in all types of interaction between human beings. Therefore, it is vital to consider the emotional experience during the design process of users’ interfaces to inspire greater confidence among users as well as for the interface to be easier to learn and use. Considering the complexity of the subject, it is necessary to combine methods to minimize the detection of false positives in the evaluation of the user’s emotional state while interacting with information systems. This work presents a hybrid evaluation approach based on the emotion model described by Scherer [1]. The proposed approach allows designers to check whether the information system creates a positive, neutral or negative emotional reaction in the users. A feasibility study was conducted in which an emotional evaluation of a web system was performed based on a group of elderly users using tablet devices.

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Acknowledgements

This work was funded by CAPES - Brazil. The authors thank colleagues from LIFeS-UFSCar for their insightful comments. The authors especially thank the elderly users, who gladly received the research group and participated in the feasibility study, the designers and the referees for their contributions.

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Authors and Affiliations

  1. Sustainable and Flexible Interaction Laboratory, Department of Computing, Federal University of São Carlos, Rod Washington Luiz, Km 235, São Carlos, Brazil

    Rogério Aparecido Campanari Xavier & Vânia Paula de Almeida Neris

Authors
  1. Rogério Aparecido Campanari Xavier
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  2. Vânia Paula de Almeida Neris
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Correspondence to Rogério Aparecido Campanari Xavier .

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Editors and Affiliations

  1. Institute for Systems and Technologies of Information, Control and Communication, Setúbal, Portugal

    José Cordeiro

  2. Instituto Politécnico de Setúbal, Setúbal, Portugal

    Leszek A. Maciaszek

  3. Wroclaw University of Economics, Wroclaw, Poland

    Joaquim Filipe

  4. Macquarie University, Sydney, Australia

    José Cordeiro

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Xavier, R.A.C., de Almeida Neris, V.P. (2013). Measuring Users’ Emotions with a Component-Based Approach. In: Cordeiro, J., Maciaszek, L.A., Filipe, J. (eds) Enterprise Information Systems. Lecture Notes in Business Information Processing, vol 141. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-40654-6_24

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  • DOI: https://doi.org/10.1007/978-3-642-40654-6_24

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-40653-9

  • Online ISBN: 978-3-642-40654-6

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