Skip to main content

On Mining Opinions from Social Media

  • Conference paper
Engineering Applications of Neural Networks (EANN 2013)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 383))

Abstract

The broad use of social media nowadays has led many users to express their opinions on various subjects through them. The need for these opinions to be automatically labeled and categorized according to their sentiment, has also arisen. In this paper, a novel sentiment analysis approach is introduced, which takes into account the total number of idiomatic expressions and emoticons that are used in the text, and simultaneously processes the original text in Greek along with its automatic translation in English as well. Moreover, the novelty of the proposed solution lies in the difficulty of Modern Greek language and the fact that the text in social media is mainly unstructured. The proposed methodology is tested on two distinct data sets of opinions regarding a certain matter, which have been collected from Facebook and Twitter respectively. Finally, we discuss the performance of various classiffication algorithms and we compare the extracted experimental results.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Abbasi, A., Chen, H., Salem, A.: Sentiment analysis in multiple languages: Feature selection for opinion classification in Web forums. ACM Trans. Inf. Syst. 26(3) (2008)

    Google Scholar 

  2. Agarwal, A., Xie, B., Vovsha, I., Rambow, O., Passonneau, R.: Sentiment analysis of Twitter data. In: LSM 2011 (2011)

    Google Scholar 

  3. Aisopos, F., Papadakis, G., Varvarigou, T.: Sentiment analysis of social media content using N-Gram graphs. In: 3rd ACM SIGMM, pp. 9–14

    Google Scholar 

  4. Alexa - The Web Information Company, www.alexa.com (last accessed: March 2013)

  5. Bakshy, E., Hofman, J.M., Mason, W.A., Watts, D.J.: Everyone’s an influencer: quantifying influence on Twitter. In: WSDM 2011, pp. 65–74 (2011)

    Google Scholar 

  6. Bal, D., Bal, M., van Bunningen, A., Hogenboom, A., Hogenboom, F., Frasincar, F.: Sentiment Analysis with a Multilingual Pipeline. In: Bouguettaya, A., Hauswirth, M., Liu, L. (eds.) WISE 2011. LNCS, vol. 6997, pp. 129–142. Springer, Heidelberg (2011)

    Chapter  Google Scholar 

  7. Blitzer, J., Dredze, M., Pereira, F.: Biographies, Bollywood, Boom-boxes and Blenders: Domain Adaptation for Sentiment Classification. In: ACL 2007 (2007)

    Google Scholar 

  8. Boiy, E., Moens, M.F.: A machine learning approach to sentiment analysis in multlingual Web texts. Information Retrieval 12(5), 526–558 (2009)

    Article  Google Scholar 

  9. Comscore Inc, The comScore, Europe Digital Year in Review. s.n., s.l. (2011)

    Google Scholar 

  10. Go, A., Bhayani, R., Huang, L.: Twitter sentiment classification using distant supervision. CS224N Project Report, Stanford (2009)

    Google Scholar 

  11. Maynard, D., Funk, A.: Automatic Detection of Political Opinions in Tweets. In: ESWC Workshops 2011, pp. 88–99 (2011)

    Google Scholar 

  12. Maynard, D., Bontcheva, K., Rout, D.: Challenges in developing opinion mining tools for social media. In: Workshop at LREC 2012 (2012)

    Google Scholar 

  13. Nasukawa, T., Yi, J.: Sentiment analysis: capturing favorability using natural language processing. In: K-CAP 2003, pp. 70–77 (2003)

    Google Scholar 

  14. Pak, A., Paroubek, P.: Twitter as a Corpus for Sentiment Analysis and Opinion Mining. In: LREC 2010 (2010)

    Google Scholar 

  15. Pang, B., Lee, L., Vaithyanathan, S.: Thumbs up? Sentiment Classification using Machine Learning Techniques, CoRR cs.CL/0205070

    Google Scholar 

  16. Pang, B., Lee, L.: Opinion Mining and Sentiment Analysis. Foundations and Trends in Information Retrieval 2, 1–135 (2008)

    Article  Google Scholar 

  17. Porter, M.F.: Snowball: A Language for Stemming Algortihms (2001), http://www.snowball.tartarus.org/texts/introduction.html

  18. Ritter, A., Clark, S., Mausam, Etzioni, O.: Named Entity Recognition in Tweets: An Experimental Study. In: EMNLP 2011 (2011)

    Google Scholar 

  19. Said, A., Jain, B.J., Narr, S., Plumbaum, T.: Users and noise: The magic barrier of recommender systems. In: Masthoff, J., Mobasher, B., Desmarais, M.C., Nkambou, R. (eds.) UMAP 2012. LNCS, vol. 7379, pp. 237–248. Springer, Heidelberg (2012)

    Chapter  Google Scholar 

  20. Smola, A., Vishwanathan, S.V.N.: Introduction to Machine Learning. Cambridge University Press (2010)

    Google Scholar 

  21. Mladenic, D., Stajner, T., Novalija, I.: Informal sentiment analysis in multiple domains for English and Spanish. In: IS 2012 (2012)

    Google Scholar 

  22. Taboada, M., Brooke, J., Tofiloski, M., Voll, K., Stede, M.: Lexicon-Based Methods for Sentiment Analysis. Computational Linguistics 37(2), 267–307 (2011)

    Article  Google Scholar 

  23. Tromp, E.: Multilingual Sentiment Analysis on Social Media. Master’s thesis, Eidhoven University of Technology (2011)

    Google Scholar 

  24. Trusov, M., Bucklin, R.E., Pauwels, K.H.: Effects of Word of Mouth Versus Traditional Marketing: Findings from an Internet Social Networking Site. Journal of Marketing 73(5), 90–102 (2009)

    Article  Google Scholar 

  25. Whitelaw, C., Garg, N., Argamon, S.: Using appraisal groups for sentiment analysis. In: CIKM 2005, pp. 625–631 (2005)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Politopoulou, V., Maragoudakis, M. (2013). On Mining Opinions from Social Media. In: Iliadis, L., Papadopoulos, H., Jayne, C. (eds) Engineering Applications of Neural Networks. EANN 2013. Communications in Computer and Information Science, vol 383. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-41013-0_49

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-41013-0_49

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-41012-3

  • Online ISBN: 978-3-642-41013-0

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics