Abstract
It is well known that the development of a Shared Mental Model (SMM) leads to better teamwork performance. Communication of shared knowledge is considered a crucial factor in successful teamwork. In this paper, we evaluate the impact of applying a proposed Human-Agent Teamwork Communication Model, namely HAT-CoM, on the development of SMM between human and agent teammates. Another aim of the paper is to investigate the impact of an implausible or unreasonable request on the SMM. The results show that HAT-CoM is effective in assisting the human and agent teammates to develop SMM. In addition, the results show that an implausible request breaks the developed SMM.
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Hanna, N., Richards, D., Hitchens, M. (2013). Evaluating the Impact of the Human-Agent Teamwork Communication Model (HAT-CoM) on the Development of a Shared Mental Model. In: Boella, G., Elkind, E., Savarimuthu, B.T.R., Dignum, F., Purvis, M.K. (eds) PRIMA 2013: Principles and Practice of Multi-Agent Systems. PRIMA 2013. Lecture Notes in Computer Science(), vol 8291. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-44927-7_34
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DOI: https://doi.org/10.1007/978-3-642-44927-7_34
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-44926-0
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