Abstract
Service-oriented Architecture (SOA) is typically presented from a software development perspective, viewing the enterprise as an extension of the distributed network management model. The objective of this chapter is to demonstrate that the business value of SOA derives from aligning business services with business processes that are enabled as composite applications. This aligned approach to service-oriented implementation is called Business Process Management to SOA (BPM to SOA). This chapter describes BPM to SOA in some detail, including an implementation perspective that is based on successful project delivery. The business benefits of BPM to SOA are presented, and the chapter asserts that the business case for SOA cannot be completed without aligning business services to end-to-end business processes.
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Notes
- 1.
Earl (1994) defines core processes as those business processes that add value directly to the customer.
- 2.
Iyer and Gulledge (2005) provide a general description of the environment.
- 3.
Gulledge (2006) for a discussion of business process oriented gap analysis.
- 4.
The superplatform vendors are Oracle, SAP, IBM, Microsoft, and RedHat/JBOSS.
- 5.
- 6.
Data quality, as referenced in this chapter, is a practical concept that is focused on the ability of enterprise applications to have appropriate data to execute in accordance with business requirements. This definition is clarified by Xu et al. (2002).
- 7.
It is noted that an enterprise wide data model is not required to implement composite applications; a canonical data model is sufficient. The canonical model can be expanded as additional processes are implemented.
- 8.
Value considerations are focused on in more detail in the second volume of the BPM handbook. You may want to refer to the chapters on Strategic Alignment and Government (vom Brocke and Rosemann 2014).
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Gulledge, T. (2015). Integrated Business Process and Service Management. In: vom Brocke, J., Rosemann, M. (eds) Handbook on Business Process Management 1. International Handbooks on Information Systems. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-45100-3_25
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