Abstract
The SINIX Consultant (SC) is an intelligent help system for the SINIX operating system. SC represents a help system which combines a passive and an active mode in order to aid the user. In the passive mode, SC answers natural language questions about SINIX objects and commands in a user-oriented tutorial manner. In the active mode, it gives unsolicited advice to the user by detecting and correcting inefficient plans he is using.
To fulfill these tasks, SC has to go beyond typical help system capabilities by providing natural language dialog facilities, a model of the user’s knowledge, and a recognition of his actual plans and goals. The basis for performing the required problem solving and explanation tasks is a complex SINIX knowledge base describing commands and actions in the SINIX domain.
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Wahlster, W., Hecking, M., Kemke, C. (1988). SC: Ein intelligentes Hilfesystem für SINIX. In: Gollan, B., Paul, W.J., Schmitt, A. (eds) Innovative Informations-Infrastrukturen. Informatik-Fachberichte, vol 184. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-74116-6_6
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DOI: https://doi.org/10.1007/978-3-642-74116-6_6
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