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Service Level Management in Cloud Computing

Pareto-Efficient Negotiations, Reliable Monitoring, and Robust Monitor Placement

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  • © 2017

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  • Publication in the field of technical sciences

  • New articles in technical sciences

  • Includes supplementary material: sn.pub/extras

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Table of contents (9 chapters)

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About this book

Melanie Holloway explores a cloud broker offering service level agreement negotiation and monitoring as a service to consumers. She proposes a negotiation mechanism, which enables the achievement of economically efficient agreements, and an approach for reliable consumer side availability monitoring in conjunction with strategies for robust monitor placement. The author addresses the loss of control of consumers over critical aspects, specifically quality of service, when using services from the cloud.Basically, the cloud computing paradigm places the responsibility for resource management on the provider side. Hence, the control over cloud service performance is very limited on the consumer side.

Authors and Affiliations

  • Multimedia Communications Lab (KOM), Technische Universität Darmstadt, Darmstadt, Germany

    Melanie Holloway

About the author

Melanie Holloway did her studies in joint computer science and business administration at Technische Universität Darmstadt and received her Ph.D. degree from the Multimedia Communications Lab (KOM) of Prof. Dr.-Ing. Ralf Steinmetz. Currently, she is working as an IT business analyst at a German credit reporting agency.

Bibliographic Information

  • Book Title: Service Level Management in Cloud Computing

  • Book Subtitle: Pareto-Efficient Negotiations, Reliable Monitoring, and Robust Monitor Placement

  • Authors: Melanie Holloway

  • DOI: https://doi.org/10.1007/978-3-658-18773-6

  • Publisher: Springer Vieweg Wiesbaden

  • eBook Packages: Computer Science, Computer Science (R0)

  • Copyright Information: Springer Fachmedien Wiesbaden GmbH 2017

  • Hardcover ISBN: 978-3-658-18772-9Published: 14 July 2017

  • Softcover ISBN: 978-3-658-21521-7Published: 15 August 2018

  • eBook ISBN: 978-3-658-18773-6Published: 30 June 2017

  • Edition Number: 1

  • Number of Pages: XVII, 250

  • Number of Illustrations: 45 b/w illustrations

  • Topics: Information Systems and Communication Service, Computer Communication Networks, IT in Business

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