Abstract
The present study focused on the implicit and explicit search processes for easing an impasse during collaborative problem solving. In this study, an attractive actor or an anomaly cue, a ‘maverick,’ appeared to aid the participant in a rule discovery task. Problem solvers works on the task in which autonomous agents play the roles of collaborative partners. We collected verbal responses and eye movement data throughout the task to capture the implicit and explicit cognitive processes used by participants in interacting with the maverick during the search activities. The results indicate that for successful problem solvers, (1) an anomaly cue(maverick) in the group explicitly facilitated an adequate search process, and (2) an implicit search process may exist from an early stage and may develop during the learning process through incubation. Additionally, we observed through case studies that participants actively use the anomaly cue(maverick) as a reference to ease impasses.
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Hayashi, Y., Kojima, K. (2014). The Use of a Maverick in Collaborative Problem Solving: Investigating the Implicit and Explicit Process. In: Yuizono, T., Zurita, G., Baloian, N., Inoue, T., Ogata, H. (eds) Collaboration Technologies and Social Computing. CollabTech 2014. Communications in Computer and Information Science, vol 460. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-44651-5_2
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DOI: https://doi.org/10.1007/978-3-662-44651-5_2
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