Skip to main content

Travel Preferences of Overseas Destinations by Mainland Chinese Online Users

  • Conference paper
  • 3244 Accesses

Abstract

Despite the financial crisis in the second half of 2008 together with the global outbreak of Influenza A H1N1 in 2009, Mainland China’s (hereafter known as China) outbound tourism continued to grow steadily. The rapid development of the Chinese economy is the major force propelling the development of sustainable outbound tourism. Other factors, such as a consistent policy about the expansion of outbound destinations and on-going improvement in living standards have provided good motivations for the growth of the Chinese outbound tourism. Therefore, understanding the travel preferences of Chinese travellers is regarded as one of the important issues in tourism businesses worldwide. Along with the rapid development of Internet applications in China, the Internet is a new way for Chinese travellers to search and share travel information. Due to the growing size of Chinese online users, the Internet becomes the most resourceful medium to understand consumers from this huge market. This paper presents the findings of a study that investigates the travel preferences of Chinese online users by collecting data from Elong.com and Ctrip.com, representing the major and the most popular travel websites in China. Research findings are expected to make a meaningful contribution to better understand what Chinese online users like to visit.

This is a preview of subscription content, log in via an institution.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • AC Nielsen. (2007). Online Travel Agents Challenge Conventional Agencies: Nielsen China Outbound Travel Monitor 2007. Available at: http://cn.en.acnielsen.com/site/1023e.htm [Accessed on 19 August 2010]

  • Au, N., Law, R. & Buhalis, D. (2010). The Impact of Culture on eComplaints: Evidence from Chinese Consumers in Hospitality Organizations. In U. Gretzel, R. Law, & M. Fuchs (Eds), Information and Communication Technologies in Tourism 2010 (pp. 285–296). Wien — New York: Springer-Verlag

    Chapter  Google Scholar 

  • Cai, L., Lehto, X. & O’Leary, J. (2001). Profiling the US-bound Chinese Travellers by Purpose of Trip. Journal of Hospitality & Leisure Marketing 7(9): 3–16.

    Article  Google Scholar 

  • ChinaContact. (2010). ChinaContact Market Entry for Tourism and Hospitality. Available at: http://www.chinacontact.org/ [Accessed on 22 August 2010]

  • China Internet Network Information Centre (CNNIC). (2009). Analysis Report on the 23th Survey Report. Available at www.cnnic.net.cn [Accessed on 22 September 2010].

  • China Tourism Academy. (2010). Annual Report of China Outbound Tourism Development 2009/2010. Germany: ProfilVerlag.

    Google Scholar 

  • Du, J. & Dai, B. (2008). Annual Report of China Outbound Tourism Development 2006. Beijing: China Tourism Education Press.

    Google Scholar 

  • Fong, J. & Burton, S. (2008). A Cross-cultural Comparison of Electronic World-of-mouth and Country-of-origin Effects. Journal of Business Research 61(3): 233–242.

    Article  Google Scholar 

  • Gretzel, U. & Yoo, K. (2008). Use and Impact of Online Travel Reviews. In P. O’Connor, W. Höpken, & U. Gretzel (Eds.), Information and Communication Technologies in Tourism 2008 (pp. 35–46). Wien — New York: Springer-Verlag.

    Chapter  Google Scholar 

  • Guo, Y., Kim, S. S. & Timothy, D. J. (2007). Development Characteristics and Implications of Mainland Chinese Outbound Tourism. Asia Pacific Journal of Tourism Research 12(4): 313–332.

    Article  Google Scholar 

  • Hawkins, D., Best, R. & Coney, K. (2004). Consumer Behavior: Building Marketing Strategy (9th Ed). Boston: McGraw-Hill.

    Google Scholar 

  • Hennig-Thurau, T., Gwinner, K. P., Walsh, G. & Gremler, D. D. (2004). Electronic Word-of-mouth via Consumer-opinion Platforms: What Motivates Consumers to Articulate themselves on the Internet? Journal of Interactive Marketing 18(1): 38–52.

    Article  Google Scholar 

  • Heung, V. C. S. (2000). Satisfaction Levels of Mainland Chinese Travellers with Hong Kong Hotel Services. International Journal of Contemporary Hospitality Management 12(5): 308–315.

    Article  Google Scholar 

  • Hsu, C. & Lam, T. (2003). Mainland Chinese Travellers’ Motivations and Barriers of Visiting Hong Kong. Journal of the Academy of Business and Economics 11(1): 60–67.

    Google Scholar 

  • Internet World Stats. (2010). Top 20 Countries with the Highest Number of Internet Users. Available at: http://www.internetworldstats.com/top20.htm [Accessed on 20 August 2010]

  • Keating, B. & Kriz, A. (2008). Outbound Tourism from China: Literature Review and Research Agenda. Journal of Hospitality and Tourism Management 15(2): 32–41.

    Article  Google Scholar 

  • Kim, S., Guo, Y. & Agrusa, J. (2005) Preference and Position Analyses of Overseas Destination by Mainland Chinese Outbound Pleasure Tourists. Journal of Travel Research 44(2): 212–220.

    Article  Google Scholar 

  • Lehto, X., Cai, L., O’Leary, J. & Huan, T. (2004). Tourist Shopping Preferences and Expenditure Behaviours: The Case of the Taiwanese Outbound Market. Journal of Vacation Marketing 10(4): 320–332.

    Article  Google Scholar 

  • Litvin, S. W., Goldsmith, R. E. & Pan, B. (2008). Electronic Word-of-mouth in Hospitality and Tourism Management. Tourism Management 29(3): 458–468.

    Article  Google Scholar 

  • Mercer. (2010). Mercer’s 2010 Quality of Living survey highlights — Global. Available at: http://www.mercer.com/articles/l128060 [Accessed on 16 September 2010]

  • Mok, C. & DeFranco, A. L. (1999). Chinese Cultural Values: Their Implications for Travel and Tourism Marketing. Journal of Travel & Tourism Marketing 8(2): 99–114.

    Article  Google Scholar 

  • Mok, C. & Iverson, T. (2000). Expenditure Based Segmentation: Taiwanese Tourists to Guam. Tourism Management 21(3): 299–305.

    Article  Google Scholar 

  • National Tourism Administration of the People’s Republic of China (CNTA). (2010). China Tourism Statistic. Available at: http://www.cnta.gov.cn/ [Accessed on 24 August 2010]

  • Pan, B., MacLaurin, T. & Crotts, J. (2007). Travel Blogs and the Implications for Destination Marketing. Journal of Travel Research 46(1): 35–45.

    Article  Google Scholar 

  • Park, M. K. (2000). Social and Cultural Factors Influencing Tourists’ Souvenir-purchasing Behaviour: A Comparative Study on Japanese “Omiyage” and Korean “Sunmul”. Journal of Travel and Tourism Marketing 9(1/2): 81–91.

    Article  Google Scholar 

  • Qu, H. & Lam, S. (1997). A Travel Demand Model for Mainland Chinese Tourists to Hong Kong. Tourism Management 18(8): 593–597.

    Article  Google Scholar 

  • Qu, H. & Li I. (1997). The Characteristics and Satisfaction of Mainland Chinese Visitors to Hong Kong. Journal of Travel Research 35(4): 37–41.

    Google Scholar 

  • Sparks, B. & Pan, G. W. (2008). Chinese Outbound Tourists: Understanding their Attitudes, Constraints and Use of Information Sources. Tourism Management 30(4): 483–494.

    Article  Google Scholar 

  • The Economist. (2010). It’s Vancouver, again. Available at: http://www.economist.com/blogs/gulliver/2010/02/liveability_rankings [Accessed on 16 September 2010]

  • Themed Entertainment Association/ Economics Research Associates’ Attraction Attendance Report. (2008). Attraction Attendance 2008. Available at: http://www.themeit.com/TEAERA2008.pdf [Accessed on 2 September 2010]

  • United Nations World Tourism Organization (UNWTO). (2000). Tourism 2020 Vision — A New Forecast. Madrid: UNWTO.

    Google Scholar 

  • United Nations World Tourism Organization (UNWTO). (2003). Chinese Outbound Tourism. Madrid: United Nations World Tourism Organization.

    Google Scholar 

  • United Nations World Tourism Organization (UNWTO). (2010). International Tourism: First Results of 2010 confirm Upward Trend. Available at: http://www.unwto.org/media/news/en/press_det.php?id=5912 [Accessed on 8 September 2010]

  • Xie, Y. & Li, M. (2009). Development of China’s Outbound Tourism and the Characteristics of its Tourist Flow. Journal of China Tourism Research 5(3): 226–242.

    Article  Google Scholar 

  • Ye, Q., Law, R. & Gu, B. (2009). The Impact of Online User Reviews on Hotel Room Sales. International Journal of Hospitality Management, 28(1), 180–182

    Article  Google Scholar 

  • Zhang, Q. H. & Chow, I. (2004). Application of Importance-Performance Model in Tour Guides’ Performance: Evidence from Mainland Chinese Outbound Visitors in Hong Kong. Tourism Management 25(1): 81–91.

    Article  Google Scholar 

  • Zhang, H. Q. & Lam, T. (1999). An Analysis of Mainland Chinese Visitors’ Motivation to Visit Hong Kong. Tourism Management 20(5): 587–594.

    Article  Google Scholar 

  • Zhang, H, Q. & Heung, V. C. S. (2001). The Emergence of the Mainland Chinese Outbound Travel Market and its Implications for Tourism Marketing. Journal of Vacation Marketing 8(1): 7–12.

    Article  Google Scholar 

  • Zhang, G. R. & Liu, D. Q. (2008). China’s Tourism Development Analysis and Forecast. Beijing: Social Sciences Academic Press.

    Google Scholar 

  • Zhang, H. Q., Yan, Y. Q. & Li, Y. (2009). Understanding the Mechanism Behind the Zero-commission Chinese Outbound Package Tours — Evidence from Case Studies. International Journal of Contemporary Hospitality Management 21(6): 734–751.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2011 Springer-Verlag/Wien

About this paper

Cite this paper

Ip, C., Cheung, C., Law, R., Au, N. (2011). Travel Preferences of Overseas Destinations by Mainland Chinese Online Users. In: Law, R., Fuchs, M., Ricci, F. (eds) Information and Communication Technologies in Tourism 2011. Springer, Vienna. https://doi.org/10.1007/978-3-7091-0503-0_12

Download citation

  • DOI: https://doi.org/10.1007/978-3-7091-0503-0_12

  • Publisher Name: Springer, Vienna

  • Print ISBN: 978-3-7091-0502-3

  • Online ISBN: 978-3-7091-0503-0

Publish with us

Policies and ethics