Effective Guidelines for Organizational Learning in the Organizational Cybernetics Framework

Abstract

This paper proposes guidelines effective in organizational learning for organizational functions. We model an organization that has four functional layers (self-organization, adaptation, coordination, and process) as in organizational cybernetics. Agents in each layer take organizational learning to resolve tasks more effectively. We propose guidelines in organizational learning for each functional layer. Then, we test their effectiveness with agent-based simulation: whether or not the guidelines improve organizational performance.