Skip to main content
SpringerLink
Log in
Book cover

Advanced Technologies, Embedded and Multimedia for Human-centric Computing pp 47–55Cite as

A Study on Persuasive Effect of Preference of Virtual Agents

  • Conference paper
  • First Online:

Part of the book series: Lecture Notes in Electrical Engineering ((LNEE,volume 260))

Abstract

A virtual agent can have a graphical appearance and give users nonverbal information such as gestures and facial expressions. A computer system can construct intimate relationship with and credibility from users using virtual agents. Although related work have been discussing how to make users feel better about computers, a room for discussing effectiveness of letting users choose their favorite characters still exists. If a user’s favorite agent is more believable than not favorite one for him/her, the computer system can construct better relationship with the user through an agent. In this paper, we have examined an effect of making user’s favorite agent selectable on his/her behavior by conducting an experiment. We divided participants into four groups according to these conditions and ask them to have a conversation with an agent. As a result, we found a possibility of increasing credibility of an agent from users by letting them choose their favorite one.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   259.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   329.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Notes

  1. 1.

    http://www.geocities.jp/higuchuu4/index_e.htm

  2. 2.

    http://www.xbox.com/ja-JP/kinect

  3. 3.

    http://openhri.net/?lang=en

  4. 4.

    http://open-jtalk.sourceforge.net

References

  1. Fogg BJ (2003) Persuasive technology. Morgan Kaufmann Publishers, Burlington

    Google Scholar 

  2. Bickmore T, Cassell J (2001) Relational agents: a model and implementation of building user trust. In: Proceedings of the SIGCHI conference on human factors in computing systems. CHI ‘01, New York, USA, ACM 396–403

    Google Scholar 

  3. Katagiri Y, Takahashi T, Takeuchi Y (2001) Social persuasion in human-agent interaction. In: Second IJCAI (ed) Workshop on knowledge and reasoning in practical dialogue systems, IJCAI-2001. Morgan Kaufman Publishers, Menlo Park, pp 64–69

    Google Scholar 

  4. Zanbaka C, Goolkasian P, Hodges L (2006) Can a virtual cat persuade you? the role of gender and realism in speaker persuasiveness. In: proceedings of the SIGCHI conference on human factors in computing systems. CHI ‘06, New York, USA, ACM, pp 1153–1162

    Google Scholar 

  5. Schulman D, Bickmore T (2009) Persuading users through counseling dialogue with a conversational agent. In: persuasive ‘09: Proceedings of the 4th international conference on persuasive technology, New York, USA, ACM, pp 1–8

    Google Scholar 

  6. Stern SE, Mullennix JW, Dyson Cl, Wilson SJ (1999) The persuasiveness of synthetic speech versus human speech. Human factors: the journal of the human factors and ergonomics society 41(4), pp 588–595

    Google Scholar 

  7. Prochaska JO, Norcross JC, DiClemente CC (1994) Changing for good. William Morrow, an imprint of Harper Collins Publishers

    Google Scholar 

Download references

Acknowledgments

The authors would like to thank those who participated our experiment and authors of components and materials.

Author information

Authors and Affiliations

  1. Department of Computer Science and Engineering, Waseda University, Tokyo, Japan

    Akihito Yoshii & Tatsuo Nakajima

Authors
  1. Akihito Yoshii
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Tatsuo Nakajima
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Akihito Yoshii .

Editor information

Editors and Affiliations

  1. ES Department, National Cheng Kung University, Tainan City, Taiwan

    Yueh-Min Huang

  2. Engineering, National Ilan University Inst. Computer Science & Information, I-Lan, Taiwan

    Han-Chieh Chao

  3. Dept of Computer Sci. and Inf. Bao-Shan Campus, National Changhua University of Education, Changhua City, Taiwan

    Der-Jiunn Deng

  4. Department of Computer Science and Engineering, Seoul University of Science & and Technology (SeoulTech), Seoul, Korea, Republic of (South Korea)

    James J. (Jong Hyuk) Park

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer Science+Business Media Dordrecht

About this paper

Cite this paper

Yoshii, A., Nakajima, T. (2014). A Study on Persuasive Effect of Preference of Virtual Agents. In: Huang, YM., Chao, HC., Deng, DJ., Park, J. (eds) Advanced Technologies, Embedded and Multimedia for Human-centric Computing. Lecture Notes in Electrical Engineering, vol 260. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-7262-5_6

Download citation

  • DOI: https://doi.org/10.1007/978-94-007-7262-5_6

  • Published:

  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-94-007-7261-8

  • Online ISBN: 978-94-007-7262-5

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation