Abstract
This paper reports on a work-oriented design project concerned with the question of how to migrate shared, workgroup document collections currently kept on paper online. Based in a civil engineering work group, the focus of our project is a document collection called the “project files,” a heterogeneous mix of documents that serve as an ongoing resource for the group during a project’s course as well as an archival record at its completion. We describe the dynamics of the standardized classification scheme in use for the project files, existing practices of document filing including routine troubles, and the prototype developed to move the project files online. The latter includes a configuration of hardware and software along with associated practices of document scanning, coding and search. We conclude with some reflections on the difficulties of maintaining alignment across paper and digital media in the migration to online document collections, and with a summary of the questions posed and answers provided by our project.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Blomberg, J., Suchman, L., & Trigg, R. (1996). Reflections on a Work-Oriented Design Project. Human-Computer Interaction, 11(3), 237–265.
Barrett, R. and Maglio, P. P. (1988) “Informative Things: How to attach Information to the Real World”, Proceedings of the 11th Annual ACM Symposium on User Interface Software and Technology, pp. 81–88.
Bloomberg, D. (1997) “Embedding digital data on paper in iconic text.”, In Proceedings of IS&T/SPIE EI’97, Conference 3027: Document Recognition IV. San Jose, CA, Feb 12–13, pp. 67–81.
Bentley, R. and Dourish, P. (1995) “Medium versus Mechanishm: Supporting Collaboration through Customization”, Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work ECSCW’95 (Stockholm, Sweden). Dordrecht: Kluwer.
Celentano, A., Fugini, M. G.,. Pozzi. S. (1991) “Classification and Retrieval of Documents Using Office Organization Knowledge”, Proceedings of the Conference on Organizational Computing Systemss, pp. 159–164.
Dourish, P., Edwards, K., LaMarca, A. and Salisbury, M. (1998) “Presto: An Experimental Architecture for Fluid Interactive Document Spaces.” Xerox PSRC report (submitted to ACM Transactions on Computer-Human Interaction) Palo Alto: Xerox Corporation.
Ehn, P. (1988). Work-Oriented Design of Computer Artifacts. Stockholm: Arbetslivscentrum.
Greenbaum, J. & Kyng, M. (Eds.), (1991) Design at Work: Cooperative Design of Computer Systems. Hillsdale, New Jersey: Lawrence Erlbaum Associates.
Kidd, A. (1994) “The Marks are on the Knowledge Worker Accessing and Using Stored Documents”, Proceedings of ACM CHI’94 Conference on Human Factors in Computing Systems, vol. 1 pp.186–191.
Kyng, M., & Mathiassen, L. (Eds.). (1997). Computers and Design in Context. Cambridge, MA: MIT Press.
Malone, T. W. (1983) “How Do People Organized Their Desks? Implications for the Design of Office Information Systems”, ACM Transactions on Office Information Systems, vol. 1, no. 1, 1983, pp. 99–112.
Marshall, C. C. (1998). Making Metadata: A study of metadata creation for a mixed physical-digital collection. In I. Witten, R. Akscyn, & I. Frank M. Shipman (Eds.), Proceedings of Digital Libraries’ 98. Pittsburgh, PA, June 23–26. ACM Press, 162–171.
Nardi, B., Barreau, D. (1997) Finding and Reminding” Revisited: Appropriate Metaphors for File Organization at the Desktop / ACM SIGCHI Bulletin v.29 n.1 p.76–78.
Ogle, V. E., & Stonebraker, M. (1995). Chabot: Retrieval from a Relational Database of Images. IEEE Computer, 28(9).
Rao, R., Card, S. K., Johnson, W., Klotz, L., & Trigg, R. (1994). Protofoil: Storing and Finding the Information Worker’s Paper Documents in an Electronic File Cabinet. In B. Adelson, S. Dumais, & J. Olson (Eds.), Proceedings of ACM CHI’ 94 Conference on Human Factors in Computing Systems. Boston, Massachusetts, April 24–28. ACM Press, 180–185.
Rose, D. E., Mander, R., Oren, T., Ponceleon, D. B., Salomon, G., Wong, Y. Y. (1993) “Content Awareness in a File System Interface: Implementing the ‘Pile’ Metaphor for Organizing Information”, Proceedings of the Sixteenth Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, pp..260–269.
Suchman, L. (1998) Organizing Alignment: The case of bridge building”, Symposium on Situated Learning, Local Knowledge and Action: Social Approaches to the Study of Knowing in Organizations, Academy of Management Meeting, August 9, 1998 SanDiego, CA.
Suchman, L. (1999) “Embodied Practices of Engineering Work”, To appear in Mind, Culture and Activity.
Suchman, L., Trigg, R. and Blomberg, J. (1998) “Working Artifacts: Ethnomethods of the prototype”, Presented at the 1988 American Sociological Association Meetings, August 22, San Francisco.
Trigg, R. H., & Bødker, S. (1994). From implementation to design: Tailoring and the emergence of systematization in CSCW. In R. Furuta & C. Neuwirth (Eds.), Proceedings of the Conference on Computer Supported Cooperative Work (CSCW’94). New York: ACM Press, 45–54.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1999 Springer Science+Business Media Dordrecht
About this chapter
Cite this chapter
Trigg, R.H., Blomberg, J., Suchman, L. (1999). Moving document collections online: The evolution of a shared repository. In: Bødker, S., Kyng, M., Schmidt, K. (eds) ECSCW ’99. Springer, Dordrecht. https://doi.org/10.1007/978-94-011-4441-4_18
Download citation
DOI: https://doi.org/10.1007/978-94-011-4441-4_18
Publisher Name: Springer, Dordrecht
Print ISBN: 978-0-7923-5948-7
Online ISBN: 978-94-011-4441-4
eBook Packages: Springer Book Archive