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International Conference on Collaboration Technologies

CollabTech 2016: Collaboration Technologies and Social Computing pp 89–104Cite as

How Non-native Speakers Perceive Listening Comprehension Problems: Implications for Adaptive Support Technologies

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Part of the book series: Communications in Computer and Information Science ((CCIS,volume 647))

Abstract

Previous studies have suggested many technologies to support non-native speaker comprehension in real-time communication. However, such technologies may impose an extra burden on non-native speakers (NNSs) if they do not match their current needs. To design a system that adapts to the changing needs of NNSs, we need to understand the types of problems NNSs face and how these problems are perceived by them. To explore such issues, we conducted a laboratory experiment with 40 NNSs (and 20 native speakers as a control group) who engaged in a listening task. During the task, the participants pressed a button whenever they encountered a comprehension problem. Next they explained each problem, the point at which they recognized the problem, and for how long it persisted. Our analysis identified twelve types of listening comprehension problems, which we further classified into three patterns based on their persistence and the time taken to perceive them. Our findings have implications for designing adaptive technologies to support listening comprehension of NNSs in real-time communication.

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Acknowledgments

This research was partially supported by a Grant-in-Aid for Scientific Research (S) (24220002, 2012-2016) from Japan Society for the Promotion of Science (JSPS).

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Authors and Affiliations

  1. Kyoto University, Kyoto, Japan

    Xun Cao & Toru Ishida

  2. NTT Communication Science Laboratories, Kyoto, Japan

    Xun Cao & Naomi Yamashita

Authors
  1. Xun Cao
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  2. Naomi Yamashita
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  3. Toru Ishida
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Corresponding author

Correspondence to Xun Cao .

Editor information

Editors and Affiliations

  1. Wakayama University , Wakayama-city, Japan

    Takashi Yoshino

  2. CSIE;Taoyuan County, National Central University CSIE;Taoyuan County, Jhongli City, Taiwan

    Gwo-Dong Chen

  3. Dep. of Mgmt Control and Infor. Systems, University of Chile Dep. of Mgmt Control and Infor. Systems, Santiago, Chile

    Gustavo Zurita

  4. Asahidai, JAIST Asahidai, Nomi-shi, Japan

    Takaya Yuizono

  5. University of Tsukuba , Tsukuba, Japan

    Tomoo Inoue

  6. University of Chile , Santiago, Chile

    Nelson Baloian

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© 2016 Springer Science+Business Media Singapore

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Cao, X., Yamashita, N., Ishida, T. (2016). How Non-native Speakers Perceive Listening Comprehension Problems: Implications for Adaptive Support Technologies. In: Yoshino, T., Chen, GD., Zurita, G., Yuizono, T., Inoue, T., Baloian, N. (eds) Collaboration Technologies and Social Computing. CollabTech 2016. Communications in Computer and Information Science, vol 647. Springer, Singapore. https://doi.org/10.1007/978-981-10-2618-8_8

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  • DOI: https://doi.org/10.1007/978-981-10-2618-8_8

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  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-10-2617-1

  • Online ISBN: 978-981-10-2618-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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