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Optimization of Running a Personal Assistance Center—A Czech Case Study

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  • First Online:
Book cover Advanced Multimedia and Ubiquitous Engineering (MUE 2018, FutureTech 2018)

Part of the book series: Lecture Notes in Electrical Engineering ((LNEE,volume 518))

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Abstract

Currently, information technologies control the functioning of almost all institutions such as production plants, commercial companies, schools, hospitals, or municipalities. The information systems in companies focus on the effectiveness of production and functioning of marketing by means of which the company tries to become more competitive on the market. The aim of this paper is to analyze the use of information technologies within an organization engaged in providing such a Personal Assistance Center (PAC) to disadvantaged fellow citizens and find the most appropriate information system that would enhance the quality and effectiveness of the functioning of the organization.

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References

  1. Jolly D (2009) Personal assistance and independent living: article 19 of the UN convention on the rights of persons with disabilities. http://disability-studies.leeds.ac.uk/files/library/jolly-Personal-Assistance-and-Independent-Living1.pdf

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  5. Oblastní charita Žďár nad Sázavou (2014) Annual report 2014

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Acknowledgements

The paper is supported by the SPEV project (2018) at the Faculty of Informatics and Management of the University of Hradec Kralove, Czech Republic. The author also thanks Markéta Tomková for her help with data collection.

Author information

Authors and Affiliations

  1. Faculty of Informatics and Management, University of Hradec Kralove, Rokitanskeho 62, 50003, Hradec Kralove, Czech Republic

    Petra Poulova & Blanka Klimova

Authors
  1. Petra Poulova
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  2. Blanka Klimova
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Corresponding author

Correspondence to Petra Poulova .

Editor information

Editors and Affiliations

  1. Department of Computer Science and Engineering, Seoul National University of Science and Technology, Seoul, Korea (Republic of)

    James J. Park

  2. Departement of Business Science, University of Salerno, Fisciano, Italy

    Vincenzo Loia

  3. Department of Information Systems and Cyber Security, The University of Texas at San Antonio, San Antonio, TX, USA

    Kim-Kwang Raymond Choo

  4. Department of Multimedia Engineering, Dongguk University, Seoul, Soul-t’ukpyolsi, Korea (Republic of)

    Gangman Yi

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Cite this paper

Poulova, P., Klimova, B. (2019). Optimization of Running a Personal Assistance Center—A Czech Case Study. In: Park, J., Loia, V., Choo, KK., Yi, G. (eds) Advanced Multimedia and Ubiquitous Engineering. MUE FutureTech 2018 2018. Lecture Notes in Electrical Engineering, vol 518. Springer, Singapore. https://doi.org/10.1007/978-981-13-1328-8_3

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  • DOI: https://doi.org/10.1007/978-981-13-1328-8_3

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  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-13-1327-1

  • Online ISBN: 978-981-13-1328-8

  • eBook Packages: EngineeringEngineering (R0)

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