Abstract
In recent years, many organizations have prioritized efforts to detect and treat mental health issues. In particular, office workers are affected by many stressors, and physical and mental exhaustion, which is also a social problem. To improve the psychological situation in the workplace, we need to clarify the cause. In this paper, we conducted a 14-day experiment to collect wristband sensor data as well as behavioral and psychological questionnaire data from about 100 office workers. We developed machine learning models to predict psychological indexes using the data. In addition, we analyzed the correlation between behavior (work content and work environment) and psychological state of office workers to reveal the relationship between their work content, work environment, and behavior. As a result, we showed that multiple psychological indicators of office workers can be predicted with more than 80% accuracy using wearable sensors, behavioral data, and weather data. Furthermore, we found that in the working environment, the time spent in “web conferencing”, “working at home (living room)”, and “break time (work time)’ had a significant effect on the psychological state of office workers.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Li, B., Sano, A.: Extraction and interpretation of deep autoencoder-based temporal features from wearables for forecasting personalized mood, health, and stress. Proc. ACM Interact. Mob. Wearable Ubiquitous Technol. 4(2) (2020)
Swain, V.D., Saha, K., Rajvanshy, H., Sirigiri, A., Gregg, J.M., Lin, S., Martinez, G.J., Mattingly, S.M., Mirjafari, S., Mulukutla, R., Nepal, S., Nies, K., Reddy, M.D., Robles-Granda, P., Campbell, A.T., Chawla, N.V., D’Mello, S., Dey, A.K., Jiang, K., Liu, Q., Mark, G., Moskal, E., Striegel, A., Tay, L., Abowd, G.D., De Choudhury, M.: A multisensor person-centered approach to understand the role of daily activities in job performance with organizational personas. Proc. ACM Interact. Mob. Wearable Ubiquitous Technol. 3(4) (2019)
Wang, W., Mirjafari, S., Harari, G., Ben-Zeev, D., Brian, R., Choudhury, T., Hauser, M., Kane, J., Masaba, K., Nepal, S., Sano, A., Scherer, E., Tseng, V., Wang, R., Wen, H., Jialing, W., Campbell, A.: Social Sensing: Assessing Social Functioning of Patients Living with Schizophrenia Using Mobile Phone Sensing, pp. 1–15. Association for Computing Machinery, New York, NY, USA (2020)
Yang, F., Han, T., Deng, K., Han, Y.: The application of artificial intelligence in the mental diseases. In: Proceedings of the 2020 Conference on Artificial Intelligence and Healthcare, CAIH2020, pp. 36–40. Association for Computing Machinery, New York, NY, USA (2020)
Labor Ministry of Health and Welfare: Overview of the 2018 Occupational Safety and Health Survey (Fact-Finding Survey). https://www.mhlw.go.jp/toukei/list/dl/h30-46-50_gaikyo.pdf
Kotteeswari, M., Sharief, S.T.: Job Stress and Its Impact on Employees’ Performance a Study with Reference to Employees Working in BPOS (2014)
Warr, P., Nielsen, K.: Wellbeing and Work Performance, 02 2018
Kopp, M.S., Stauder, A., Purebl, G., Janszky, I., Skrabski, A.: Work stress and mental health in a changing society. Eur. J. Public Health 18(3), 238–244 (2007)
Yu, H., Itoh, A., Sakamoto, R., Shimaoka, M., Sano, A.: Forecasting Health and Wellbeing for Shift Workers Using Job-Role Based Deep Neural Network, pp. 89–103, 02 2021
Spathis, D., Servia-Rodriguez, S., Farrahi, K., Mascolo, C., Rentfrow, J.: Sequence multi-task learning to forecast mental wellbeing from sparse self-reported data. In: Proceedings of the 25th ACM SIGKDD International Conference on Knowledge Discovery. Data Mining, KDD’19, pp. 2886–2894. Association for Computing Machinery, New York, NY, USA (2019)
Sano, A., Picard, R.W.: Stress recognition using wearable sensors and mobile phones. In: Proceedings of the 2013 Humaine Association Conference on Affective Computing and Intelligent Interaction, ACII’13, pp. 671–676. IEEE Computer Society, USA (2013)
Koldijk, S., Neerincx, M.A., Kraaij, W.: Detecting work stress in offices by combining unobtrusive sensors. IEEE Trans. Affect. Comput. 9(02), 227–239 (2018)
Alberdia, A., Aztiriaa, A., Basarabb, A., Cook, D.J.: Using Smart Offices to Predict Occupational Stress
Sano, A., Phillips, A., Yu, A.Z., McHill, A.W., Taylor, S., Jaques, N., Czeisler, C., Klerman, E., Picard, R.W.: Recognizing academic performance, sleep quality, stress level, and mental health using personality traits, wearable sensors and mobile phones. In: 2015 IEEE 12th International Conference on Wearable and Implantable Body Sensor Networks (BSN), pp. 1–6 (2015)
Robles-Granda, P., Lin, S, Wu, X., D’Mello, S., Martínez, G.J., Saha, K., Nies, K., Mark, G., Campbell, A.T., De Choudhury, M., Dey, A.D., Gregg, J.M., Grover, T., Mattingly, S.M., Mirjafari, S., Moskal, E., Striegel, A., Chawla, N.V.: Jointly predicting job performance, personality, cognitive ability, affect, and well-being. CoRR (2020). abs/2006.08364
Rahmani, A.M., Nejad, N.T., Perego, P.: A method for simplified HRQOL measurement by smart devices. In: Wireless Mobile Communication and Healthcare, pp. 91–98 (2017)
Feng, T., Booth, B., Baldwin-Rodríguez, B., Osorno, F., Narayanan, S.: A multimodal analysis of physical activity, sleep, and work shift in nurses with wearable sensor data. Sci. Rep. 11, 04 2021
Lee, M.: Detecting affective flow states of knowledge workers using physiological sensors. CoRR (2020). abs/2006.10635
Fukuda, H., Tani, Y., Matsuda, H., Arakawa, Y., Yasumoto, K.: An analysis of the relationship between office workers’ sleep status and occupational health indicators. Technical Report 22, Nara Institute of Science and Technology, Kyushu University/JST PRESTO, Nov 2019
Garcia-Ceja, E., Osmani, V., Mayora, O.: Automatic stress detection in working environments from smartphones’ accelerometer data: a first step. IEEE J. Biomed. Health Inform. 20(4), 1053–1060 (2016)
Zenonos, A., Khan, A., Kalogridis, G., Vatsikas, S., Lewis, T., Sooriyabandara, M.: HealthyOffice: Mood Recognition at Work Using Smartphones and Wearable Sensors, pp. 1–6, 03 2016
Mirjafari, S., Masaba, K., Grover, T., Wang, W., Audia, P., Campbell, A.T., Chawla, N.V., Das Swain, V., De Choudhury, M., Dey, A.K., D’Mello, S.K., Gao, G., Gregg, J.M., Jagannath, K., Jiang, K., Lin, S., Liu, Q., Mark, G., Martinez, G.J., Mattingly, S.M., Moskal, E., Mulukutla, R., Nepal, S., Nies, K., Reddy, M.D., Robles-Granda, P., Saha, K., Sirigiri, A., Striegel, A.: Differentiating higher and lower job performers in the workplace using mobile sensing. Proc. ACM Interact. Mob. Wearable Ubiquitous Technol. 3(2), June 2019
Sano, A., Taylor, S., Mchill, A., Phillips, A., Barger, L., Klerman, E., Picard, R.: Identifying objective physiological markers and modifiable behaviors for self-reported stress and mental health status using wearable sensors and mobile phones. J. Med. Internet Res. 20, 11 (2017)
Suhara, Y., Xu, Y., ‘Sandy’ Pentland, A.: DeepMood: forecasting depressed mood based on self-reported histories via recurrent neural networks. In: Proceedings of the 26th International Conference on World Wide Web, WWW’17, pp. 715–724. International World Wide Web Conferences Steering Committee, Republic and Canton of Geneva, CHE (2017)
Umematsu, T., Sano, A., Taylor, S., Tsujikawa, M., Picard, R.W.: Forecasting stress, mood, and health from daytime physiology in office workers and students. In: 2020 42nd Annual International Conference of the IEEE Engineering in Medicine Biology Society (EMBC), pp. 5953–5957 (2020)
Lutchyn, Y., Johns, P., Czerwinski, M., Iqbal, S., Mark, G., Sano, A.: Stress is in the eye of the beholder. In: 2015 International Conference on Affective Computing and Intelligent Interaction (ACII), pp. 119–124 (2015)
Shuck, B., Reio, T.: Employee engagement and well-being. J. Leadersh. Organ. Stud. 21, 43–58 (2013)
Matsuda, Y., Inoue, S., Tani, Y., Fukuda, S., Arakawa, Y.: WorkerSense: mobile sensing platform for collecting physiological, mental, and environmental state of office workers. In: 2020 IEEE International Conference on Pervasive Computing and Communications Workshops (PerCom Workshops) (2020)
Inoue, S., Lago, P., Hossain, T., Mairittha, T., Mairittha, N.: Integrating activity recognition and nursing care records: the system, deployment, and a verification study. Proc. ACM Interact. Mob. Wearable Ubiquitous Technol. 3(3) (2019)
Fukuda, I.: Attempting to develop depression and anxiety mood scale (DAMS). Action Therapy Res. 23(2), 83–93 (1997)
Kubo, T., Joh, N., Takeyama, H., Makihara, T., Inoue, T., Takanishi, T., Aragomo, Y., Murazaki, M., Tetsu, I.: Examination of the Expression Pattern of Fatigue During Consecutive Night Shifts by
Shimazu, A., Sonnentag, S., Kubota, K., Kawakami, N.: Validation of the Japanese version of the recovery experience questionnaire. J. Occup. Health 54, 03 (2012)
Barber, C., Arne, B., Berglund, P., Cleary, P.D., McKenas, D., Pronk, N., Simon, G., Stang, P., Ustun, T.B., Wang, P., Kessler, R.C.: The world health organization health and work performance questionnaire (HPQ). J. Occup. Environ. Med. 45, 156–174 (2003)
Taylor, S., Jaques, N., Nosakhare, E., Sano, A., Picard, R.: Personalized multitask learning for predicting tomorrow’s mood, stress, and health. IEEE Trans. Affect. Comput. 11(2), 200–213 (2020)
Ke, G., Meng, Q., Finley, T., Wang, T., Chen, W., Ma, W., Ye, O., Liu, T.-Y.: LightGBM: a highly efficient gradient boosting decision tree. In: Guyon, I., Luxburg, U.V., Bengio, S., Wallach, H., Fergus, R., Vishwanathan, S., Garnett, R. (eds.) Advances in Neural Information Processing Systems, vol. 30. Curran Associates Inc. (2017)
Reis, J.C.S., Correia, A., Murai, F., Veloso, A., Benevenuto, F.: Explainable machine learning for fake news detection. In: Proceedings of the 10th ACM Conference on Web Science, WebSci’19, pp. 17–26. Association for Computing Machinery, New York, NY, USA (2019)
Bahador Parsa, A., Movahedi, A., Taghipour, H., Derrible, S., (Kouros) Mohammadian, A.: Toward safer highways, application of XGBoost and SHAP for real-time accident detection and feature analysis. Accid. Anal. Prev. 136, 105405 (2020)
Lundberg, S., Lee, S.-I.: A unified approach to interpreting model predictions. CoRR (2017). abs/1705.07874
Lundberg, S.M., Erion, G.G., Lee, S.-I.: Consistent individualized feature attribution for tree ensembles (2019)
Kluger, A.N.: Commute variability and strain. J. Organ. Behav. 19(2), 147–165 (1998)
Moorman, R.H.: The influence of cognitive and affective based job satisfaction measures on the relationship between satisfaction and organizational citizenship behavior. Human Relations 46(6), 759–776 (1993)
Thieme, A., Belgrave, D., Doherty, G.: Machine learning in mental health: a systematic review of the HCI literature to support the development of effective and implementable ml systems. ACM Trans. Comput.-Hum. Interact. 27(5), Aug 2020
Acknowledgements
The experiment of this research was carried out in collaboration with companies and universities participating in the “2020 Sensing & Transformation Study Group”, whose secretariat is the Applied Brain Science Consortium.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
About this paper
Cite this paper
Nishimura, Y., Hossain, T., Sano, A., Isomura, S., Arakawa, Y., Inoue, S. (2022). Toward the Analysis of Office Workers’ Mental Indicators Based on Wearable, Work Activity, and Weather Data. In: Ahad, M.A.R., Inoue, S., Roggen, D., Fujinami, K. (eds) Sensor- and Video-Based Activity and Behavior Computing. Smart Innovation, Systems and Technologies, vol 291. Springer, Singapore. https://doi.org/10.1007/978-981-19-0361-8_1
Download citation
DOI: https://doi.org/10.1007/978-981-19-0361-8_1
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-19-0360-1
Online ISBN: 978-981-19-0361-8
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)