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Designing, Developing and Evaluating Gamification: An Overview and Conceptual Approach

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Abstract

Gamification defines the use of some game features in contexts other than games. Because of its tendency to increase user motivation and engagement, many areas are applying gamification to improve the user experience. Combined with that, more and more positive outcomes can be found in the literature, predominating over neutral or adverse effects. However, original or reformulated concepts to which gamification is associated are introduced with every new result. This chapter aims to organize and clarify these concepts according to seven different properties: personal, functional, psychological, temporal, playful, implementable, and evaluative. This work discourses about users and their profiles; computational systems and their characteristics; the desired stimuli and incentives; the schedule of reinforcement and the player journey; the game elements; the system development process, and; the consequences and how to measure them. The main contribution of this chapter is the comprehensive view of the gamification through a user-centered approach.

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Acknowledgements

We thank the partial financial support of FAPESC, public call FAPESC/CNPq No. 06/2016 support the infrastructure of CTI for young researchers, project T.O. No.: 2017TR1755—Ambientes Inteligentes Educacionais com Integração de Técnicas de Learning Analytics e de Gamificação. We are also grateful for the financial support of CNPq National Council for Scientific and Technological Development. This study was also financed in part by the Coordenação de Aperfeiçoamento de Pessoal de Nível Superior—Brasil (CAPES)—Finance Code 001.

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Correspondence to Ana Carolina Tomé Klock .

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Klock, A.C.T., Gasparini, I., Pimenta, M.S. (2019). Designing, Developing and Evaluating Gamification: An Overview and Conceptual Approach. In: Tlili, A., Chang, M. (eds) Data Analytics Approaches in Educational Games and Gamification Systems. Smart Computing and Intelligence. Springer, Singapore. https://doi.org/10.1007/978-981-32-9335-9_12

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  • DOI: https://doi.org/10.1007/978-981-32-9335-9_12

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