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The human-centred information society: A community-based approach

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Abstract

The paper argues that the human-centred approach should be considered as an alternative to the techno-economic model of the EC information society. This alternative approach should be based on the principles of democratic participation of citizens and social cohesion. Using a community development based approach the paper introduces concepts of partnership, tripartite collaboration and universal participation. Having evaluated a human-centred approach to the information society this is then applied to the results of four case studies of Danish and Swedish community teleservice centres (CTSCs), and the subsequent lessons drawn.

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  1. School of Information Management, University of Brighton, Moulsecoomb, BN2 4GJ, Brighton

    Peter Day

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  1. Peter Day
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Correspondence to Peter Day.

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Day, P. The human-centred information society: A community-based approach. AI & Soc 10, 181–198 (1996). https://doi.org/10.1007/BF01205281

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