Abstract
The requirement for anthropocentric, or human-centred decision support is outlined, and the IDIOMS management information tool, which implements several human-centred principles, is described. IDIOMS provides a flexible decision support environment in which applications can be modelled using both ‘objective’ database information, and user-centred ‘subjective’ and contextual information. The system has been tested on several real applications, demonstrating its power and flexibility.
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IDIOMS (Intelligent Decision-making In On-line Management Systems) is a collaboration between the National Transputer Support Centre, Sheffield University, Strand Software Technologies Ltd., Bristol Transputer Centre and a high street bank, partially funded by the DTI under the Information Engineering Advanced Technology Programme. The project has demonstrated several technical features which are not detailed in this paper, including a multi-user interface allowing dynamic shared access to data; machine learning strategies for three banking applications; a scalable, modular database engine; and realistic transactions being handled while on-line management information queries are made.
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Gammack, J.G., Fogarty, T.C., Battle, S.A. et al. Human-centred decision support: The IDIOMS system. AI & Soc 6, 345–366 (1992). https://doi.org/10.1007/BF02472787
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DOI: https://doi.org/10.1007/BF02472787