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This commentary refers to the article http://dx.doi.org/10.1007/s00146-003-0247-0
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Edvardsson, B. A commentary on developing work and quality improvement strategies I. AI & Soc 17, 181–183 (2003). https://doi.org/10.1007/s00146-003-0253-2
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DOI: https://doi.org/10.1007/s00146-003-0253-2