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Affective is effective: how information appliances can mediate relationships within communities and increase one’s social effectiveness

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Abstract

Technology is already used as a mediator in social relationships, but current appliances are rarely designed with social context in mind. In this paper, I propose alternative methods for designing products and services in a way that will empower their users within their social context and increase their social effectiveness. I will argue that incorporating human emotional needs in the design process considerations lead to a finished design that responds better to the user’s needs.

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Acknowledgements

I would like to thank Simona Maschi, Heather Martin, Molly Steenson, Massimo Banzi, Michael Kieslinger, Jan-Christoph Zoels, Neil Churcher, Phil Tabor, Gillian Crampton-Smith and Erez Kikin-Gil for their help, support and guidance. “Room Mates” was developed with Steven Blyth and Maya Lotan “Circles of Care” was developed with Steven Blyth and Bernd Hitzeroth All projects were developed at Interaction Design Institute Ivrea. Projects are online: http://www.ruthkikin.com

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Correspondence to Ruth Kikin-Gil.

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Kikin-Gil, R. Affective is effective: how information appliances can mediate relationships within communities and increase one’s social effectiveness. Pers Ubiquit Comput 10, 77–83 (2006). https://doi.org/10.1007/s00779-005-0004-0

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  • DOI: https://doi.org/10.1007/s00779-005-0004-0

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