Skip to main content
Log in

A multi-modal dialogue analysis method for medical interviews based on design of interaction corpus

  • Original Article
  • Published:
Personal and Ubiquitous Computing Aims and scope Submit manuscript

Abstract

We propose a multi-modal dialogue analysis method for medical interviews that hierarchically interprets nonverbal interaction patterns in a bottom-up manner and simultaneously visualizes the topic structure. Our method aims to provide physicians with the clues generally overlooked by conventional dialogue analysis to form a cycle of dialogue practice and analysis. We introduce a motif and a pattern cluster in the designs of the hierarchical indices of interaction and exploit the Jensen–Shannon divergence (JSD) metric to reduce the number of usable indices. We applied the proposed interpretation method of interaction patterns to develop a corpus of interviews. The results of a summary reading experiment confirmed the validity of the developed indices. Finally, we discussed the integrated analysis of the topic structure and a nonverbal summary.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5
Fig. 6
Fig. 7
Fig. 8

Similar content being viewed by others

References

  1. Greenhalgh T et al (1998) Narrative based medicine: dialogue and discourse in clinical practice. BMJ Books, London

    Google Scholar 

  2. Roter D et al (2002) The Roter interaction analysis system (RIAS). Patient Educ Couns 46:243–251

    Article  Google Scholar 

  3. Mase K, Sumi Y, Toriyama T, Tsuchikawa M, Ito S, Iwasawa S, Koguure K, Hagita N (2006) Ubiquitous experience media. IEEE Multimedia, Oct–Dec, pp 20–29

    Google Scholar 

  4. Koyama Y, Hirano Y, Kajita S, Mase K, Katsuyama K, Yamauchi K (2006) Doctor-patient communication supporting method by visualizing topic structure, CSCW2006 Conference Supplement, pp 195–196

  5. Lin J, Keogh E, Lonardi S, Patel P (2002) Finding motifs in time series. In: The 2nd workshop on Temporal data mining, the 8th ACM international conference on knowledge discovery and data mining, pp 23–26

  6. Fuglede B, Topsoe F (2004) Jensen-Shannon divergence and Hilbert space embedding. In: Proceedings the international symposium on information theory, pp 31–36

  7. Wren CR, Ivanov YA, Kaur I, Leigh D, Westhues J (2007) Social motion: measuring the hidden social life of a building, location- and context-awareness 2007. Lect Notes Comput Sci 4718:85–102

    Article  Google Scholar 

  8. Shiomi M, Kanda T, Ishiguro H, Hagita N (2007) Interactive humanoid robots for a science museum. IEEE Intell Syst 22(2):25–32

    Article  Google Scholar 

  9. Otsuka K, Takemae Y, Yamato J, Murase H (2005) A probabilistic inference of multiparty-conversation structure based on Markov-Switching models of gaze patterns, head directions, and utterances. In: Proceedings of the ACM international conference on multimodal interfaces (ICMI)’ 05, pp 191–198

  10. Otsuka K, Sawada H, Yamato J (2007) Automatic inference of cross-modal nonverbal interactions in multiparty conversations. Proc ICMI 2007:255–262

    Article  Google Scholar 

  11. Zhiwen Yu, Zhiyong Yu, Yusa Ko, Xingshe Zhou, Yuichi Nakamura (2009) Inferring human interactions in meetings: a multimodal approach. In: The 6th international conference on ubiquitous intelligence and computing (UIC 2009), pp 14–24, July 7–9, Brisbane, Australia

  12. Hillard D, Ostendorf M, Shriberg E (2003) Detection of Agreement vs. Disagreement in Meetings: Training with Unlabeled Data. Proc HLT-NAACL 2003:34–36

    Google Scholar 

  13. Tomobe H, Nagao K (2006) Discussion ontology: knowledge discovery from human activities in meetings. Proc Jpn Soc Artif Intell (JSAI) 2006:33–41

    Google Scholar 

  14. Ong LML, de Haes JCJM, Hoos AM, Lammes FB (1995) Doctor-patient communication: a review of the literature. Soc Sci Med 40(7):903–918

    Article  Google Scholar 

  15. Gorawara-Bhat R et al (2007) Nonverbal communication in doctor elderly patient transactions (NDEPT): development of a tool. Patient Educ Couns 66:223–234

    Article  Google Scholar 

  16. Dent E et al (2005) The Cancode interaction analysis system in the oncological setting: reliability and validity of video and audio tape coding. Patient Educ Couns 56:35–44

    Article  Google Scholar 

  17. Schmid Mast M (2007) On the importance of nonverbal communication in the physician-patient interaction. Patient Educ Couns 67:315–318

    Article  Google Scholar 

  18. Morita T, Hirano Y, Sumi Y, Kajita S, Mase K (2005) A pattern mining method for interpretation of interaction. In: Proceedings on international conference on multimodal interface (ICMI’05), pp 267–273

  19. Kullback S, Leibler RA (1951) On information and sufficiency. Ann Math Stat 22(1):79–86

    Article  MATH  MathSciNet  Google Scholar 

  20. Saito S et al. (2003) Practice of narrative based medicine. Kongo Shuppan (in Japanese)

  21. Katsuyama K, Koyama Y, Hirano Y, Mase K, Kato K, Mizuno S, Yamauchi K (2009) Computer analysis system of the physician-patient consultation process. Int J Health Care Quality Assurance 23(4)

  22. Connor M et al (2009) The analysis of verbal interaction sequences in dyadic clinical communication: a review of methods. Patient Educ Couns 75(2):169–177

    Article  Google Scholar 

  23. Pinhanez C, Mase K, Bobick A (1997) Interval scripts: a design paradigm for story-based interactive systems. In: CHI97 Conference Proceedings, pp 287–294

Download references

Acknowledgments

This research was supported by a Grant-in-Aid for Scientific Research (18300048).

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Yuichi Koyama.

Appendix

Appendix

1.1 Motif occurrence

The normalized expected occurrence of motif Mot = (Pat1,…,Pat n ), assuming that all patterns are independent of each other, is as follows:

$$ Q^{\prime}_{d} \left( {\text{Mot}} \right) = {\frac{{{\frac{{P_{1} \ldots P_{N} }}{{\overline{P}_{2} \cdots \overline{P}_{N - 1} }}}\left( {{\frac{1}{{\overline{P}_{1} }}} + \cdots + {\frac{1}{{\overline{P}_{N} }}}} \right)}}{{L\left( {\text{Mot}} \right)}}}. $$

where P(Pat i ) = P i , \( 1 - P_{i} = \overline{{P_{i} }} \). \( P^{\prime}_{d} \left( {\text{Mot}} \right) \) is given as motif occurrence \( P_{d} \left( {\text{Mot}} \right) \) divided by L(Mot):

$$ P^{\prime}_{d} ({\text{Mot}}) = {\frac{{P_{d} ({\text{Mot}})}}{{L({\text{Mot}})}}}. $$

1.2 Pattern co-occurrence measure

When motif MOT ij contains consecutive patterns Pat i and Pat j as its elements, as \( {\text{MOT}} \supseteq {\text{MOT}}_{ij} = \left\{ {{\text{Mot}} = \left( { \ldots ,P_{i} ,P_{j} , \ldots } \right)} \right\}, \) we can compute pattern co-occurrence measure \( {\text{Cooc}}\left( {} \right) \) between patterns Pat n and Pat m :

$$ {\text{Cooc}}\left( {{\text{Pat}}_{n} ,{\text{Pat}}_{m} } \right) = \sum\limits_{{{\text{Mot}} \in {\text{MOT}}_{nm} }} {{\text{IBM}}_{D} \left( {\text{Mot}} \right)} + \sum\limits_{{{\text{Mot}} \in {\text{MOT}}_{mn} }} {{\text{IBM}}_{D} \left( {\text{Mot}} \right)} . $$

Rights and permissions

Reprints and permissions

About this article

Cite this article

Koyama, Y., Sawamoto, Y., Hirano, Y. et al. A multi-modal dialogue analysis method for medical interviews based on design of interaction corpus. Pers Ubiquit Comput 14, 767–778 (2010). https://doi.org/10.1007/s00779-010-0289-5

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s00779-010-0289-5

Keywords

Navigation