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Engaging patients while addressing their privacy concerns: the experience of Project HealthDesign

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Abstract

Some patients and clinicians are using digital technologies to collect and share relevant health information with one another, but patient privacy concerns may serve as an obstacle to widespread adoption of such digital data-sharing models. This essay discusses the experience of Project HealthDesign research teams, all of which used technology to facilitate communication of health information between patients and clinical care teams, in successfully navigating patient privacy concerns. Their experience could be instructive to clinicians seeking to adopt digital models of patient engagement.

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References

  1. U.S. Policy Research, Inc. (2010) Managing personal health information: an action agenda. Publication No. 10-0048-EF

  2. Pub. L. No. 104-191, 110 Stat. 1936 (1996)

  3. The Privacy Rule is codified at 45 C.F.R. §§ 160 and 164 Subparts A and E). The Security Rule is codified at 45 C.F.R. §§ 160 and 164 Subparts A and C. Summaries of the Privacy and Security Rules are available at http://www.hhs.gov/ocr/privacy/index.html

  4. Section 13408 of The Health Information Technology for Economic and Clinical Health Act (HITECH) Act, Pub. L. No. 111-5, tit. XIII, Div. B, tit. IV, 123 Stat. 115, 276–79; 467–96 (2009)

  5. See 78 Fed. Reg. 5572 (Jan. 25, 2013)

  6. 15 U.S.C. §§ 41-58

  7. 15 U.S.C. § 45(a)(1)

  8. 15 U.S.C. §45(b)

  9. Section 13407 of the Health Information Technology for Economic and Clinical Health Act (HITECH) Act, Pub. L. No. 111-5, tit. XIII, Div. B, tit. IV, 123 Stat. 115, 276–79; 467–96 (2009)

  10. 74 Fed. Reg. 42962 (August 25, 2009)

  11. 16 C.F.R. Part 318

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  13. Eighty-three percent of respondents to a 2011 survey said they trust their physician office to use health information in the best interest of a patient. See iHealthbeat. Survey: Patients Trust Doctors Over EHRs To Ensure Data Security. Feb. 18, 2011. http://www.ihealthbeat.org/articles/2011/2/18/survey-patients-trust-doctors-over-ehrs-to-ensure-data-security

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Correspondence to Deven McGraw.

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McGraw, D., Belfort, R., Pfister, H. et al. Engaging patients while addressing their privacy concerns: the experience of Project HealthDesign. Pers Ubiquit Comput 19, 85–89 (2015). https://doi.org/10.1007/s00779-014-0809-9

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  • DOI: https://doi.org/10.1007/s00779-014-0809-9

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