Abstract
Skills enabling and ensuring universal access to information have been investigated intensively during the past few years. The research results provide knowledge on the differences and digital divides. When examining ICT skill levels, the accuracy of assessment is one of the key issues to address the results and gain the applicable data for appropriate interventions to enhance digital inclusion. To date, ICT skill assessment is based mainly on self-reports and subjective evaluations. However, as previous studies have shown, people tend to overrate or underrate their own levels of competence. Thus, novel performance-based approach for assessing ICT skills is presented in this paper. The ICT skill test contains 42 tasks grouped into 17 ICT fields. The study was conducted with upper comprehensive and upper secondary level school students (n = 3159) and their teachers (n = 626) during years 2014–2016 in Finland. Using factor analysis, three ICT skills factors were created: basic digital skills, advanced technical skills, and professional ICT skills. The performance in the ICT skill test was also divided by gender, as the male students and teachers outperformed the female students and teacher. Outperformance also occurred by educational level, as both upper secondary level students and teachers were seen as possessing higher-level ICT skills than students and teachers at the comprehensive level. We thus argue that to compare the ICT skills and the validity of the assessments, we needed to ensure consistent assessment for both students and teachers. In addition, in order to diminish the ICT skill gap among students, interventions using formal education are urgently needed, and in particular, more attention should be given to both teacher training and in-service training.
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The authors would like to thank all the students and teachers who participated the ICT assessments. The work was supported by the University of Turku.
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Appendix 1
Appendix 1
Field | No. of items | Type of item | Description of items |
---|---|---|---|
Basic operational skills | 2 | Multiple choice | There were two tasks. First, the participants had to choose between seven alternatives, namely the right answers (2) to the question: ‘How do you type special characters, which are not included in the QWERTY keyboard (i.e. Θ, ¾, ¥, ∉)’. In the second task, participants had to choose, between seven alternatives, namely which items were the correct answers to the question: ‘Which two statements about the clipboard are correct?’ |
Information seeking | 5 | Multiple choice and open-ended questions | Participants had to choose between four alternatives, namely the best information sources for the given situations (all together three tasks), from a search query for a ‘web search engine’ (Task 1), and how to evaluate and choose relevant and reliable outcomes for a given problem from the ‘search engine results page’ (Task 2) |
Word processing | 2 | Multiple choice (matching) | In the first task, participants had to choose between five alternatives for what modifications (paragraph and page formatting, header and footer) were presented for the text documents. Then, similarly in the second task, they had to choose, between five alternatives for the desired modifications to implement (indexing, page numbering, and page break) |
Spreadsheets | 3 | Multiple choice (matching) | Participants had to choose between four alternatives for the right formula for the spreadsheet cell, and similarly, between four alternatives, for the right function to solve the presented task. In addition, they needed to choose between five alternatives for the appropriate formatting actions to implement (formatting and ordering of cell content) |
Presentations | 2 | Multiple choice (matching) | Participants had to choose between four alternatives for the best implemented actions to take on the presented slide shows (by inserting background and bullets/numbering, formatting charts and graphics) (two tasks total) |
Image processing | 2 | Multiple choice (matching) | Participants had to choose between five alternatives for the best implemented formatting actions to present images (for formatting brightness and colours, cropping the picture, and/or removing elements from the image) |
Social networking | 4 | Multiple choice (case examples) | Participants had to choose, between four alternatives for the most appropriate and secure option for the social networking case (four tasks) |
Web content creation | 2 | Multiple choice (matching) | In the first task, participants had to choose from five html outputs the correct match for the given html code (a simple example containing text, link, input field, and font colours). In the second task, participants had to choose between seven alternatives for the correct answer to the question: ‘Which two statements about the (Finnish) exercise of freedom of expression in the mass media are correct?’ |
Software installation and initialisation | 2 | Multiple choice | Participants had to choose between seven alternatives for the right answers to two questions: ‘Which two statements about (options for installation, and installation of media in) software installation are correct?’ and between the four alternatives for the question ‘Which statement about (operations needed during the) software installation is correct?’ |
Operating system installation and initialisation | 2 | Multiple choice | Participants had to choose between four alternatives for the right answers to the questions: ‘Which statement about operating system installation and initialisation is correct?’ (two tasks) |
Maintenance and updating | 2 | Multiple choice | Participants had to choose between seven and four alternatives for the right answers to the question: ‘Which statement(s) about maintenance and updating are/is correct?’ (two tasks) |
Information security | 2 | Multiple choice | In the first task, participants had to choose between four alternatives for the correct action/conclusion in the case where web service store user passwords in a clear text format. In the second task, they had to choose, between seven alternatives for which two options were not proper information security methods |
Programming | 4 | Multiple choice | In the programming tasks, participants needed to choose between four alternatives to answer what the given code examples (2 pseudocode examples) does, and what were the values of these variables after running (2 questions) |
Database operations | 2 | Multiple choice (matching) | Participants had to choose between four alternatives for the correct SQL query for a given situation. In addition, they had to choose between four alternatives for the correct description for the presented database schema |
Information networks | 2 | Multiple choice (matching) | In the first task, participants had to choose between four alternatives for the right answers to the question: ‘Which statement about denial-of-service attack is correct?’ In the second task, participants had to recognise information network techniques and then choose the correct match from four alternatives for the presented network graph |
Server environments | 2 | Multiple choice | Participants had to choose between five and four alternatives for the correct statements regarding logical volume management (Task 1) and hot-swapping (Task 2) |
Digital technology | 2 | Multiple choice (matching) | In the first task, participants had to choose between six alternatives for the best match for the presented graph on logic gates. In the second task, they had to choose between five alternatives for the correct answer to the question: ‘On which branch of mathematics is digital technology based?’ |
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Kaarakainen, MT., Kivinen, O. & Vainio, T. Performance-based testing for ICT skills assessing: a case study of students and teachers’ ICT skills in Finnish schools. Univ Access Inf Soc 17, 349–360 (2018). https://doi.org/10.1007/s10209-017-0553-9
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DOI: https://doi.org/10.1007/s10209-017-0553-9