Abstract
In recent years, to adapt rapidly to changing market environments and outdo the competition more companies and organizations have adopted lean management practices. One problem that has arisen in these companies and organizations is the need to develop methods to accurately evaluate the lean practices performance. This study proposes a multiple attribute group decision making (MAGDM) framework to facilitate such evaluations. It deals with the consensus process and selection process for MAGDM problems based on the 2-tuple linguistic computation model. The similarity degree and consensus for the linguistic decision matrix are defined using an Euclidian distance function. An algorithm describing the consensus reaching process is presented and its properties analyzed. The entropy method is generalized to a linguistic setting to derive the importance weights for the attributes. One of the main ideas behind the entropy method is that attributes with quite different values are considered more important and therefore have higher weights. Finally, the developed MAGDM framework is applied to a lean practices evaluation problem for a commercial tobacco company’s logistics distribution centers in China.
Similar content being viewed by others
References
Aguarón, J., Escobar, M. T., & Moreno-Jiménez, J. M. (2014). The precise consistency consensus matrix in a local AHP-group decision making context. Annals of Operations Research,. doi:10.1007/s10479-014-1576-8.
Alonso, S., Chiclana, F., Herrera, F., Herrera-Viedma, E., Alcalá-Fdez, J., & Porcel, C. (2008). A consistency-based procedure to estimate missing pairwise preference values. International Journal of Intelligent Systems, 23, 155–175.
Alonso, S., Pérez, I. J., Cabrerizo, F. J., & Herrera-Viedma, E. (2013). A linguistic consensus model for web 2 communities. Applied Soft Computing, 13, 149–157.
Anvari, A., Zulkifli, N., & Yusuff, R. M. (2013). A dynamic modeling to measure lean performance within lean attributes. International Journal of Advanced Manufacturing Technology, 66, 663–677.
Azevedo, S. G., Govindan, K., Carvalho, H., & Cruz-Machado, V. (2012). An integrated model to assess the leanness and agility of the automotive industry. Resources, Conservation and Recycling, 66, 85–94.
Bachman, G., & Narici, L. (2000). Functional analysis. New York: Courier Dover Publications.
Bayou, M. E., & De Korvin, A. (2008). Measuring the leanness of manufacturing systems–a case study of Ford Motor Company and General Motors. Journal of Engineering and Technology Management, 25, 287–304.
Bilbao-Terol, A., Jiménez, M., & Arenas-Parra, M. (2014). A group decision making model based on goal programming with fuzzy hierarchy: an application to regional forest planning. Annals of Operations Research,. doi:10.1007/s10479-014-1633-3.
Cabrerizo, F. J., Moreno, J. M., Pérez, I. J., & Herrera-Viedma, E. (2010). Analyzing consensus approaches in fuzzy group decision making: advantages and drawbacks. Soft Computing, 14, 451–463.
Cabrerizo, F. J., Herrera-Viedma, E., & Pedrycz, W. (2013). A method based on PSO and granular computing of linguistic information to solve group decision making problems defined in heterogeneous contexts. European Journal of Operational Research, 230, 624–633.
Cai, F. L., Liao, X. W., & Wang, K. L. (2012). An interactive sorting approach based on the assignment examples of multiple decision makers with different priorities. Annals of Operations Research, 197, 87–108.
Chiclana, F., Herrera-Viedma, E., Alonso, S., & Herrera, F. (2009). Cardinal consistency of reciprocal preference relations: a characterization of multiplicative transitivity. IEEE Transactions on Fuzzy Systems, 17, 14–23.
Chiclana, F., Tapia Garcia, J. M., Del Moral, M. J., & Herrera-Viedma, E. (2013). A statistical comparative study of different similarity measures of consensus in group decision making. Information Sciences, 221, 110–123.
Cil, I., & Turkan, Y. S. (2013). An ANP-based assessment model for lean enterprise transformation. International Journal of Advanced Manufacturing Technology, 64, 1113–1130.
Dong, Y. C., Xu, Y. F., & Li, H. Y. (2008). On consistency measures of linguistic preference relations. European Journal of Operational Research, 189, 430–444.
Dong, Y. C., Xu, Y. F., & Yu, S. (2009). Computing the numerical scale of the linguistic term set for the 2-tuple fuzzy linguistic representation model. IEEE Transactions on Fuzzy Systems, 17(6), 1366–1378.
Dong, Y. C., Xu, Y. F., Li, H. Y., & Feng, B. (2010). The OWA-based consensus operator under linguistic representation models using position indexes. European Journal of Operational Research, 203, 455–463.
Dong, Y. C., Zhang, G. Q., Hong, W. C., & Yu, S. (2013). Linguistic computational model based on 2-tuples and intervals. IEEE Transactions on Fuzzy Systems, 26, 1006–1018.
Dong, Y. C., Li, C. C., Xu, Y. F., & Gu, X. (2014). Consensus-based group decision making under multi-granular unbalanced 2-tuple linguistic preference relations. Group Decision and Negotiation,. doi:10.1007/s10726-014-9387-5.
Doolen, T. L., & Hacker, M. E. (2005). A review of lean assessment in organizations: An exploratory study of lean practices by electronics manufacturers. Journal of Manufacturing Systems, 24, 55–67.
Forno, A. J. D., Pereira, F. A., Forcellini, F. A., & Kipper, L. M. (2014). Value stream mapping: A study about the problems and challenges found in the literature from the past 15 years about application of Lean tools. International Journal of Advanced Manufacturing Technology, 72, 779–790.
Fu, C., & Yang, S. L. (2012). An evidential reasoning based consensus model for multiple attribute group decision analysis problems with interval valued group consensus requirements. European Journal of Operational Research, 223(1), 167–176.
Hajmohammad, S., Vachon, S., Klassen, R. D., & Gavronski, I. (2013). Lean management and supply management: Their role in green practices and performance. Journal of Cleaner Production, 39, 312–320.
Herrera, F., & Martínez, L. (2000). A 2-tuple fuzzy linguistic representation model for computing with words. IEEE Transactions on Fuzzy Systems, 8(6), 746–752.
Herrera, F., Herrera-Viedma, E., & Martínez, L. (2008). A fuzzy linguistic methodology to deal with unbalanced linguistic term sets. IEEE Transactions on Fuzzy Systems, 16, 354–370.
Herrera, F., Alonso, S., Chiclana, F., & Herrera-Viedma, E. (2009). Computing with words in decision making: Foundations, trends and prospects. Fuzzy Optimization and Decision Making, 8(4), 337–364.
Herrera-Viedma, E., Cabrerizo, F. J., Kacprzyk, J., & Pedrycz, W. (2014). A review of soft consensus models in a fuzzy environment. Information Fusion, 17, 4–13.
Herrera-Viedma, E., & López-Herrera, A. G. (2007). A model of an information retrieval system with unbalanced fuzzy linguistic information. International Journal of Intelligent Systems, 22, 1197–1214.
Herrera-Viedma, E., Martínez, L., Mata, F., & Chiclana, F. (2005). A consensus support systems model for group decision making problems with multigranular linguistic preference relations. IEEE Transactions on Fuzzy Systems, 13, 644–658.
Hwang, C. L., & Yoon, K. (1981). Multiple attribute decision making-methods and applications: A state-of-the-art survey. New York: Springer-Verlag.
Khanchanapong, T., Prjogo, D., Sohal, A. S., Cooper, B. K., Yeung, A. C. L., & Cheng, T. C. E. (2014). The unique and complementary effects of manufacturing technologies and lean practices on manufacturing operational performance. International Journal of Production Economics, 153, 191–203.
Martínez, L., & Herrera, F. (2012). An overview on the 2-tuple linguistic model for computing with words in decision making: Extensions, applications and challenges. Information Sciences, 207, 1–18.
Massanet, S., Riera, J. V., Torrens, J., & Herrera-Viedma, E. (2014). A new linguistic computational model based on discrete fuzzy numbers for computing with words. Information Sciences, 258, 277–290.
Mata, F., Martínez, L., & Herrera-Viedma, E. (2009). An adaptive consensus support model for group decision-making problems in a multigranular fuzzy linguistic context. IEEE Transactions on Fuzzy Systems, 17, 279–290.
Mendel, J. M., & Wu, D. R. (2010). Perceptual computing: Aiding people in making subjective judgments. Hoboken: Wiley.
Modrak, V., & Seman, P. (2014). Handbook of research on design and management of lean production systems (1st ed.). Hershey: IGI Global.
Moyano-Fuentes, J., & Sacristán-Díaz, M. (2012). Learning on lean: A review of thinking and research. International Journal of Operations & Production Management, 32, 551–582.
Palomares, I., Rodríguez, R. M., & Martínez, L. (2013). An attitude-driven web consensus support system for heterogeneous group decision making. Expert Systems with Applications, 40, 139–149.
Palomares, I., Estrella, F. J., Martínez, L., & Herrera, F. (2014). Consensus under a fuzzy context: Taxonomy, analysis framework AFRYCA and experimental case of study. Information Fusion, 20, 252–271.
Palomares, I., Rodríguez, R. M., & Martínez, L. (2014). A semi-supervised multi-agent system Model to support consensus reaching processes. IEEE Transactions on Fuzzy Systems, 22, 762–777.
Pérez, I. J., Cabrerizo, & Herrera-Viedma, E. (2010). A mobile decision support system for dynamic group decision making problems. IEEE Transactions on Systems, Man and Cybernetics Part A Systems and Humans, 40, 1244–1256.
Pérez, I. J., Cabrerizo, F. J., Alonso, S., & Herrera-Viedma, E. (2014). A new consensus model for group decision making problems with non homogeneous experts. IEEE Transactions on Systems, Man, and Cybernetics: Systems, 44, 494–498.
Parreiras, R. O., Ekel, P., Martini, J. S. C., & Palhares, R. M. (2010). A flexible consensus scheme for multicriteria group decision making under linguistic assessments. Information Sciences, 180, 1075–1089.
Parreiras, R. O., Ekel, P., & Morais, D. C. (2012). Fuzzy set based consensus schemes for multicriteria group decision making applied to strategic planning. Group Decision and Negotiation, 180(7), 153–183.
Pedrycz, W., Ekel, P., & Parreiras, R. (2011). Fuzzy multicriteria decision-making: Models, methods and applications. Chichester: Wiley.
Powell, D., Alfnes, E., Strandhagen, J. O., & Dreyer, H. (2013). The concurrent application of lean production and ERP: Towards an ERP-based lean implementation process. Computers in Industry, 64, 324–335.
Roselló, L., Sánchez, M., Agell, N., Prats, F., & Mazaira, F. A. (2014). Using consensus and distances between generalized multi-attribute linguistic assessments for group decision-making. Information Fusion, 17, 83–92.
Seyedhosseini, S. M., Taleghani, A. E., Bakhsha, A., & Partovi, S. (2011). Extracting leanness criteria by employing the concept of balanced scorecard. Expert Systems with Applications, 38, 10454–10461.
Shah, R., & Ward, P. T. (2007). Defining and developing measures of lean production. Journal of Operations Management, 25, 785–805.
Spyridakos, A., & Yannacopoulos, D. (2014). Incorporating collective functions to multicriteria disaggregation Caggregation approaches for small group decision making. Annals of Operations Research,. doi:10.1007/s10479-014-1609-3.
Vinodh, S., & Chintha, S. K. (2011). Leanness assessment using multi-grade fuzzy approach. International Journal of Production Research, 49, 431–445.
Vinodh, S., & Vimal, K. E. K. (2012). Thirty criteria based leanness assessment using fuzzy logic approach. International Journal of Advanced Manufacturing Technology, 60, 1185–1195.
Wang, J. H., & Hao, J. Y. (2006). A new version of 2-tuple fuzzy linguistic representation model for computing with words. IEEE Transactions on Fuzzy Systems, 14, 435–445.
Womack, J. P., & Jones, D. T. (1996). Lean thinking: Banish waste and create wealth in your corporation. New York: Simon and Schuster.
Wu, D. R., & Mendel, J. M. (2010). Computing with words for hierarchical decision making applied to evaluating a weapon system. IEEE Transactions on Fuzzy Systems, 18(3), 441–460.
Xu, Z. S. (2009). An automatic approach to reaching consensus in multiple attribute group decision making. Computers & Industrial Engineering, 56(4), 1369–1374.
Xu, J. P., & Wu, Z. B. (2011). A discrete consensus support model for multiple attribute group decision making. Knowledge-Based Systems, 24(8), 1196–1202.
Wu, Z. B., & Xu, J. P. (2012). Consensus reaching models of linguistic preference relations based on distance functions. Soft Computing, 16, 577–589.
Xu, J. P., & Wu, Z. B. (2013). A maximizing consensus approach for alternative selection based on uncertain linguistic preference relations. Computers & Industrial Engineering, 64, 999–1008.
Xu, J. P., Wu, Z. B., & Zhang, Y. (2014). A consensus based method for multi-criteria group decision making under uncertain linguistic setting. Group Decision and Negotiation, 23(1), 127–148.
Yan, H. B., Huynh, V., & Nakamori, Y. (2012). A group nonadditive multiattribute consumer-oriented Kansei evaluation model with an application to traditional crafts. Annals of Operations Research, 195, 325–354.
Zadeh, L. A. (1975). The concept of a linguistic variable and its applications to approximate reasoning. Information Sciences, 8, 199–249.
Zhou, B. (2012). Lean principles, practices, and impacts a study on small and medium-sized enterprises (SMEs). Annals of Operations Research,. doi:10.1007/s10479-012-1177-3.
Acknowledgments
The authors are very grateful to the editors and the anonymous referees for their constructive comments and suggestions that lead to an improved version of this paper. This research was supported by National Natural Science Foundation of China (Grant No. 71301110) and the Humanities and Social Sciences Foundation of the Ministry of Education (Grant No. 13XJC630015) and also supported by Research Fund for the Doctoral Program of Higher Education of China (Grant Nos. 20130181120059, 20130181110063).
Author information
Authors and Affiliations
Corresponding author
Appendix
Appendix
Proof of Theorem 1.
Proof
According to the strategy in Algorithm 1, we have
where
Furthermore, we have
Therefore
Since
we have
Consequently,
That is,
This completes the proof for Theorem 1.\(\square \)
Proof of Theorem 2.
Proof
Suppose expert \(p\) has the minimum consensus index in the \(h\)th iteration,
We discuss two cases.
Case A: \(l=p\). According to Theorem 1,
It follows that
Case B: \(l\ne p\). In this case, we have \({ GCI }(R_{l,h})>{ GCI }(R_{p,h} )\). This means that \(SD(R_{l,h},R_h)<SD(R_{p,h},R_h)\). That is, \(\exists \gamma _{l,h} \), \(0<\gamma _{l,h}<1\), such that
Let \(\gamma _h =\max \limits _{l\ne p} \{\gamma _{l,h}\}\). From (15), we have
Since \(R_{l,h+1} =R_{l,h} \), for \(l\ne p\), we have from the Minkowski’s inequality (Bachman and Narici 2000; Wu and Xu 2012) and (19)
Therefore,
It follows that
Summarizing both A and B cases, we have
This completes the proof for Theorem 2.\(\square \)
Rights and permissions
About this article
Cite this article
Wu, Z., Xu, J. & Xu, Z. A multiple attribute group decision making framework for the evaluation of lean practices at logistics distribution centers. Ann Oper Res 247, 735–757 (2016). https://doi.org/10.1007/s10479-015-1788-6
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10479-015-1788-6