Skip to main content
Log in

Developing Negotiation Decision Support Systems that Support Mediators: A Case Study of the Family_Winner System

  • Published:
Artificial Intelligence and Law Aims and scope Submit manuscript

Abstract

Negotiation Support Systems have traditionally modelled the process of negotiation. They often rely on mathematical optimisation techniques and ignore heuristics and other methods derived from practice. Our goal is to develop systems capable of decision support to help resolve a given dispute. A system we have constructed, Family_Winner, uses empirical evidence to dynamically modify initial preferences throughout the negotiation process. It sequentially allocates issues using trade-offs and compensation opportunities inherent in the dispute.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Acadian software (2004). http://www.winxwin.com.

  • Bellucci, E. (2004). Developing Compensation Strategies for the Construction of Negotiation Decision Support Systems. PHD thesis, La Trobe University, Bundoora 3086, Victoria, Australia

  • Bellucci, E., Lodder, A. R. and Zeleznikow, J. (2004). Integrating Artificial Intelligence, Argumentation and Game Theory to Develop an Online Dispute Resolution Environment. The Proceedings of 16th IEEE International Conference on Tools with Artificial Intelligence, (ICTAI'04), 749–754

  • Bellucci, E. and Zeleznikow, J. (1997). Family-Negotiator: An Intelligent Decision Support System for Negotiation in Australian Family Law. Proceedings of the Fourth Conference of the International Society for Decision Support Systems, Lausanne, International Society for Decision Support Systems, 359–373

  • Bellucci, E. and Zeleznikow, J. (1998). A Comparative Study of Negotiation Decision Support Systems. Proceedings of the Thirty-First Hawaii International Conference on System Sciences. IEEE Computer Society, Los Alamitos, Cal, 254–262

  • Bellucci E. and Zeleznikow J. (2001). Representations for decision making support in negotiation. Journal of Decision Support 10(3–4): 449–479

    Article  Google Scholar 

  • Bichler M., Kesten G. and Weinhardt C. (2003). Electronic Negotiations: Foundations, Systems, and Experiments – Introduction to the Special Issue. Group Decision and Negotiation 12: 85–88

    Article  Google Scholar 

  • Black H.C. (1990) Black’s Law Dictionary. West Publishing Company, St. Paul, Minnesota

    Google Scholar 

  • Blanning, R. W. and Bui, T. X. (2000). Decision Support Systems and Internet Commerce In Shaw, M., Blanning, R., Strader T. and Whinston A. (eds.), Handbook on Electronic Commerce, 53–75, Springer-Verlag

  • Brams S.J. and Taylor A.D. (1996). Fair Division, from Cake Cutting to Dispute Resolution. Cambridge University Press, Cambridge, UK

    MATH  Google Scholar 

  • Brams S. J. and Taylor A. D. (1999). The Win–Win Solution: Guaranteeing fair Shares to Everybody. W.W Norton, New York, NY

    Google Scholar 

  • Dickey A. (1990). Family Law. The Law Book Company, Sydney

    Google Scholar 

  • Eidelman J. A. (1993). Software for Negotiations. Law Practice Management 19(7): 50–55

    Google Scholar 

  • Fisher, R. and Ury, W. (1981). Getting to YES: Negotiating Agreement Without Giving In. Boston: Haughton Mifflin

  • Hall, M. J. J., Hall, R. and Zeleznikow, J. (2003). A Method for Evaluating Legal Knowledge-based Systems based Upon the Context Criteria Contingency-guidelines Framework. Proceedings of the Ninth International Conference on Artificial Intelligence and Law, 274–283, Edinburgh, Scotland: ACM Press

  • Holsapple C. W. and Whinston A. B. (1996). Decision Support Systems – A Knowledge Based Approach. West Publishing Company, St. Paul, Minnesota

    Google Scholar 

  • Hoffer D. (1996). Decision Analysis as a Mediator’s Tool. Harvard Negotiation Law Review 1: 113

    Google Scholar 

  • Kalai, E. and Stanford, W. (1988). Finite Rationality and Interpersonal Complexity in Repeated Games, Econometrica

  • Kersten G.E. (1997). Support for Group Decisions and Negotiations. In: Climaco J. (eds) An Overview, in Multiple Criteria Decision Making and Support. Springer Verlag, Heidelberg

    Google Scholar 

  • Kolodner J. L. and Simpson R. L. (1989). The Mediator: Analysis of an Early Case-Based Problem Solver. Cognitive Science 13:507–549

    Article  Google Scholar 

  • Lodder A.R. (1999). DiaLaw – On Legal Justification and Dialogical Models of Argumentation (LAPS Vol. 42). Kluwer Academic Publishers, Dordrecht

    Google Scholar 

  • Lodder A. R. and Zeleznikow J. (2005). Developing an Online Dispute Resolution Environment: Dialogue Tools and Negotiation Systems in a Three Step Model. The Harvard Negotiation Law Review 10: 287–338

    Google Scholar 

  • Lomuscio A. R., Wooldridge M. and Jennings N. R. (2003). A Classification Scheme for Negotiation in Electronic Commerce. Group Decision and Negotiations 12: 31–56

    Article  Google Scholar 

  • Matwin S., Szpakowicz S., Koperczak Z., Kersten G. E. and Michalowski G. (1989). NEGOPLAN: An Expert System Shell for Negotiation Support. IEEE Expert 4: 50–62

    Article  Google Scholar 

  • Mnookin, R., Peppet, S. R. and Tulumello, A. S. (2000). Beyond Winning: Negotiating to Create Value in Deals and Disputes. The Belnap Press of Harvard University Press

  • Peterson, M. and Waterman, D. (1985). Evaluating Civil Claims: An Expert Systems Approach to Evaluating Product Liability Cases. In Walter, C. (ed.) Computer Power and Legal Reasoning, 627–659. West Publishing Company

  • Pruitt, D. G. (1981). Negotiation Behaviour. Academic Press Inc

  • Pruitt D. G. and Carnevale P. J. (1993). Negotiation in Social Conflict. Open University Press, Buckingham

    Google Scholar 

  • Raiffa, H. (1982). The Art and Science of Negotiation. Harvard University Press: Cambridge, Massachusetts

  • Raiffa H., Richardson J., Metcalfe D. (2002). Negotiation Analysis: The Science and Art of Collaborative Decision Making. The Belknap Press of Harvard University Press, Cambridge Massachusetts

    Google Scholar 

  • Robertson S., Zachary W. and Black J. (1990). Cognition, Computing and Cooperation. Ablex Publishing Cooperation, New Jersey

    Google Scholar 

  • Saaty T. (1980). The Analytical Hierarchy Process: Planning, Priority, Allocation. Mac-Graw Hill, New York

    Google Scholar 

  • Schultz, T., Kaufmann-Kohler, G., Langer, D. and Bonnet, V. (2001). In E-Com Research Project of the University of Geneva

  • Stranieri A., Zeleznikow J., Gawler M. and Lewis B. (1999). A Hybrid – Neural Approach to the Automation of Legal Reasoning in the Discretionary Domain of Family Law in Australia. Artificial Intelligence and Law 7(2–3):153–183

    Article  Google Scholar 

  • Sycara K. (1993). Machine Learning for Intelligent Support of Conflict Resolution. Decision Support Systems 10:121–136

    Article  Google Scholar 

  • Thiessen E. M. and McMahon J. P. (2000). Beyond Win–Win in Cyberspace. Ohio State Journal on Dispute Resolution 15: 643

    Google Scholar 

  • Toulmin, S. (1958). The Uses of Argument. Cambridge University Press: Cambridge, UK

  • Weigand H., De Moor A., Schoop M. and Dignum F. (2003). B2B Negotiation: The Need for a Communication Perspective. Group Decision and Negotiation 12: 3–29

    Article  Google Scholar 

  • Waterman D. A., Paul J. and Peterson M. (1986). Expert systems for legal decision making. Expert Systems 3(4): 212–226

    Article  Google Scholar 

  • Wertheim, E., Love, A., Littlefield, L. and Peck, C. (1992). I Win: You Win, 130–135. Penguin Books, Ringwood, Victoria

  • Yuan, Y., Rose, B. J., Archer, N. and Suarga, H. (1998). A Web-Based Negotiation Support System, EM – Electronic Markets, 8

  • Zeleznikow, J. (2005). Using Toulmin Argumentation to Develop an On Line Dispute Resolution Environment. To Appear in Proceedings of Ontario Society for the Study of Argumentation Conference on the Uses of Argument, McMaster University, Hamilton, Ontario, Canada, May 18–21

  • Zeleznikow, J. and Bellucci, E. (2003). Family_Winner: Integrating Game Theory and Heuristics to Provide Negotiation Support. Proceedings of Sixteenth International Conference on Legal Knowledge Based System, 21–30. IOS Publications, Amsterdam, Netherlands

  • Zeleznikow, J., Meersman, R., Hunter, D. and van Helvoort, E. (1995). Computer Tools for Aiding Legal Negotiation, 231–251. ACIS95 – Sixth Australasian Conference on Information Systems, Curtin University of Technology, Perth, Western Australia

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Emilia Bellucci.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Bellucci, E., Zeleznikow, J. Developing Negotiation Decision Support Systems that Support Mediators: A Case Study of the Family_Winner System. Artif Intell Law 13, 233–271 (2005). https://doi.org/10.1007/s10506-006-9013-1

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10506-006-9013-1

Keywords

Navigation