Skip to main content
Log in

On Intertext in Chemotherapy: an Ethnography of Text in Medical Practice

  • Published:
Computer Supported Cooperative Work (CSCW) Aims and scope Submit manuscript

Abstract

Building on literary theory and data from a field study of text in chemotherapy, this article introduces the concept of intertext and the associated concepts of corpus and intertextuality to CSCW. It shows that the ensemble of documents used and produced in practice can be said to form a corpus of written texts. On the basis of the corpus, or subsections thereof, the actors in cooperative work create intertext between relevant (complementary) texts in a particular situation, for a particular purpose. The intertext of a particular situation can be constituted by several kinds of intertextuality, including the complementary type, the intratextual type and the mediated type. In this manner the article aims to systematically conceptualise cooperative actors’ engagement with text in text-laden practices. The approach is arguably novel and beneficial to CSCW. The article also contributes with a discussion of computer enabling the activity of creating intertext. This is a key concern for cooperative work as intertext is central to text-centric work practices such as healthcare.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Figure 1
Figure 2
Figure 3
Figure 4
Figure 5

Similar content being viewed by others

Notes

  1. Excluding the research protocol, these types of documents are all present in the standard treatment of cancer patients and as such has a bearing on cancer treatment in general, rather than only on clinical trial.

  2. The latter criterion is an important one as the trial seeks to not only to establish a new standard treatment which is superior to the one in use at present, but also to provide an extra option in terms of treatment when the standard treatment has been exhausted.

  3. A baseline, a starting point in physical terms, is established upon which to base any assessment of progress (improvement or decline) in the patient’s condition during the trial. The baseline is established using the treatment and examination form, stipulating examinations including PET-CT scans for the assessment of tumour size, blood samples, EKG, weight, and asking the patient for his/her subjective impression of his/her condition.

  4. Neutrophils usually make up 50–70 % of circulating white blood cells in a healthy adult and serve as the primary defence against infections by destroying bacteria in the blood. Hence, patients with low neutrophils count are more susceptible to bacterial infections, and without medical intervention the condition may become life threatening.

  5. One might say that the concept of assemblies runs the risk of including every phenomenon in the analysis from technical implementation to coordinative artifacts to organizational policy. But at the same time this is the strength of the notion of assemblies i.e., putting focus on the broad picture.

  6. Watson is a computer system capable of answering an array of questions posed in natural language. Developed by IBM, Watson was named after IBM’s first CEO and industrialist Thomas J. Watson. The computer system was specifically developed to answer questions on the quiz show Jeopardy! Subsequently, Watson has been further developed with other applications areas in mind, including healthcare (https://en.wikipedia.org/wiki/Watson_(computer) -accessed 020915 14:18).

References

  • Bardram, Jakob, and Claus Bossen (2005). A Web of Coordinative Artefacts: Collaborative Work in a Hospital Ward. In K. Schmidt, M. Pendergast, G. Mark, and M. Ackerman (eds.): The 2005 International ACM SIGGROUP Conference on Supporting Group Work, 6–9 November 2005, Sanible Island, Florida, USA. New York: ACM Press, pp. 168–176.

    Google Scholar 

  • Berg, Marc (1996). Practices of reading and writing: the constitutive role of the patient record in medical work. Sociology of Health & Illness, vol. 18, no. 4, pp. 499–524.

    Article  Google Scholar 

  • Berg, Marc (1997). Problems and promises of the protocol. Social Science Medicine, vol. 44, no. 8, pp. 1081–1088.

    Article  Google Scholar 

  • Berg, Marc (1999). Accumulating and coordinating: Occasions for information technologies in medical work. Computer Supported Cooperative Work (CSCW): The Journal of Collaborative Computing, vol. 8, no. 4, December 1999, pp. 373–401.

  • Berg, Marc, and Geoffrey Bowker (1997). The multiple bodies of the medical record. The Sociological Quarterly, vol. 38, no. 3, pp. 513–537.

    Article  Google Scholar 

  • Bossen, Claus (2002). The parameters of common information spaces: The heterogeneity of cooperative work at a hospital ward. In C. Neuwirth and T. Rodden (eds.): ACM Conference on Computer Supported Cooperative Work (CSCW), November 16–20, New Orleans, Louisiana, USA. New York: ACM Press, pp. 176–185.

    Google Scholar 

  • Bourdieu, Pierre (1977.). Outline of a Theory of Practice. Cambridge: Cambridge University Press.

    Book  Google Scholar 

  • Bourdieu, Pierre (1992.). The Logic of Practice. Cambridge: Polity Press.

    Google Scholar 

  • Bricon-Souf, Nathalie, and Conrad R Newman (2007). Context awareness in health care: A review. International journal of Medical Informatics, vol. 76, no. 1, pp. 2–12.

    Article  Google Scholar 

  • Chen, Yunan. (2010). Documenting transitional information in EMR. In J. A. Konstan, E. Chi, and K. Höök (eds.): The SIGCHI Conference on Human Factors in Computing Systems., April 10–15, Atlanta, USA. New York: ACM Press, pp. 1787–1796.

  • Christensen, Lars Rune (2013). On Text in Oncology. In The 4th International Workshop on Infrastructures for Healthcare, 13/06/13 - 14/06/13, Tromsø, Norway.

  • Christensen, Lars Rune (2015). Intertext: On Connecting Text in the Building Process. In N. Boulus-Rødje, G. Ellingsen, T. Bratteteig, M. Aanestad, and P. Bjorn (eds.): The 14th European Conference on Computer Supported Cooperative Work (ECSCW), 19–23 September, Oslo, Norway. London: Springer, pp. 103–123.

    Google Scholar 

  • Christensen, Lars Rune, and Pernille Bjorn (2014). Documentscape: intertextuality, sequentiality, & autonomy at work. In A. Schmidt and T. Grossman (eds.): The 32nd annual ACM Conference on Human factors in Computing Systems, Toronto, Ontario, Canada. New York: ACM Press, pp. 2451–2460.

    Google Scholar 

  • Dreyfus, Hubert, and Stuart Dreyfus (1986.). Mind over Machine: The Power of Human Intuition and Expertise in the Era of the Computer. New York: The Free Press: A division of Macmillian, Inc.

  • Ellingsen, Gunnar, and Eric Monteiro (2003). Mechanisms for producing a working knowledge: Enacting, orchestrating and organizing. Information and Organization, vol. 13, no. 3, pp. 203–229.

    Article  Google Scholar 

  • Fitzpatrick, Geraldine (2004). Integrated care and the working record. Health Informatics Journal, vol. 10, no. 4, pp. 291–302.

    Article  Google Scholar 

  • Fitzpatrick, Geraldine, and Gunnar Ellingsen (2013). A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas. Computer Supported Cooperative Work (CSCW): The Journal of Collaborative Computing, vol. 22, no. 4–6, August 2013, pp. 609–665.

  • Garfinkel, Harold. (1967.). Studies in Ethnomethodology. NY: Englewood Cliffs.

  • Greenhalgh, Trisha, Henry WW Potts, Geoff Wong, Pippa Bark, and Deborah Swinglehurst (2009.). Tensions and Paradoxes in Electronic Patient Record Research: A Systematic Literature Review Using the Meta‐narrative Method. Milbank Quarterly, vol. 87, no. 4, pp. 729–788.

  • Harper, Richard R.H. (1998.). Inside the IMF: An Ethnography of Documents, Technology and Organizational Action. San Diego: Academic Press.

  • Harper, Richard R.H. (2000). The Organisation in Ethnography - A Discussion of Ethnographic Fieldwork Programs in CSCW. Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 9, no. 2, February 2000, pp. 239–264.

  • Harris, Roy. (1995.). Signs of Writing. London and New York: Routledge.

    Google Scholar 

  • Hartswood, Mark, Rob Proctor, Mark Rouncefield, and Roger Slack (2003). Making a Case in Medical Work: Implications for Electronic Medical Record. Computer Supported Cooperative Work (CSCW): An International Journal, vol. 12, no. 3, pp. 241–266.

    Article  Google Scholar 

  • Heath, Christian, and Paul Luff (1996). Documents and professional practice: “bad” organisational reasons for “good” clinical records. In G. M. Olson, J. S. Olson, and M. S. Ackerman (eds.): The 1996 ACM Conference on Computer Supported Cooperative Work, November 16–20, Boston, Massachusetts, USA. New York: ACM Press, pp. 354–363.

    Chapter  Google Scholar 

  • Kristeva, Julia. (1986.). The Kristeva Reader. Oxford.: Blackwell.

    Google Scholar 

  • Langlois, Richard, and Metin Cosgel (1993). Frank Knight on risk, uncertainty, and the firm: A new interpretation. Economic Inquiry vol. 31, no. 3, pp. 456–465.

    Article  Google Scholar 

  • Mønsted, Troels, Madhu C Reddy, and Jørgen P Bansler (2011). The Use of Narratives in Medical Work: A Field Study of Physician-Patient Consultations. In S. Bødker, N. O. Bouvin, V. Wulf, L. Ciolfi, and W. Lutters (eds.): ECSCW 2011: The 12th European Conference on Computer Supported Cooperative Work, 24–28 September 2011, Aarhus, Denmark. London: Springer, pp. 81–100.

    Google Scholar 

  • Østerlund, Carsten S (2008). Documents in place: demarcating places for collaboration in healthcare settings. Computer Supported Cooperative Work (CSCW): The Journal of Collaborative Computing, vol. 17, no. 2, April 2008, pp. 195–225.

  • Park, Sun, Katie Pine, and Yunan Chen (2013). Local-universality: Designing EMR to support localized informal documentation practices. In C. Lampe and L. Terveen (eds.): The 2013 ACM Conference on Computer Supported Cooperative Work, February 23–27, San Antonio, TX, USA. New York: ACM Press, pp. 55–66.

    Google Scholar 

  • Riffaterre, Michael. (1980). Syllepsis. Critical Inquiry vol. 6, no. 4, pp. 625–638.

    Article  Google Scholar 

  • Ryle, Gilbert (1968). “The thinking of thoughts: What is “Le Penseur”doing? University Lectures, 18, University of Saskatchewan.”

  • Saussure, Ferdinand de (1974.). Course in General Linguistics. London: Fontana.

  • Schmidt, Kjeld, and Liam Bannon (2013). Constructing CSCW: The First Quarter Century. Computer Supported Cooperative Work (CSCW): The Journal of Collaborative Computing, vol. 22, no. 4–6, August 2013, pp. 345–372.

  • Schmidt, Kjeld, and Ina Wagner (2004). Ordering systems: Coordinative practices and artifacts in architectural design and planning. Computer Supported Cooperative Work (CSCW): The Journal of Collaborative Computing, vol. 13, no. 5–6, December 2004, pp. 349–408.

  • Schmidt, Kjeld, Ina Wagner, and Marianne Tolar (2007). Permutations of cooperative work practices: A study of two oncology clinics. In C. Halverson and V. Wulf (eds.): The 2007 International ACM Conference on Supporting Group Work, November 4–7, Sanibel Island, Florida, USA. New York: ACM Press, pp. 1–10.

    Chapter  Google Scholar 

  • Strauss, Anselm L, Shizuko Fagerhaugh, Barbara Suczek, and Carolyn Wiener (1997.). Social Organization of Medical Work. London: Transaction Publishers.

    Google Scholar 

  • Tang, Charlotte, and Sheelagh Carpendale (2007). An observational study on information flow during nurses’ shift change. In B. Begole, S. Payne, E. Churchill, R. S. Amant, D. Gilmore, and M. B. Rosson (eds.): The 2007 SIGCHI Conference on Human Factors in Computing Systems, April 28 - May 3, San Jose, California, USA. New York: ACM Press, pp. 219–228.

    Google Scholar 

  • Volosinov, Valentin Nikolaievich. (1986.). Marxism and the Philosophy of Language. Cambridge MA and London.: Harvard University Press.

    Google Scholar 

  • Winston, Patrick Henry (2012.). The next 50 years: A personal view. Biologically Inspired Cognitive Architectures, vol. 1, no. pp. 92–99.

  • Zhou, Xiaomu, Mark Ackerman, and Kai Zheng (2011). CPOE workarounds, boundary objects, and assemblages. In J. Dan R. Olsen, R. B. Arthur, K. Hinckley, M. R. Morris, S. Hudson, and S. Greenberg (eds.): The 2011 SIGCHI Conference on Human Factors in Computing Systems, Vancouver, BC, Canada. New York: ACM Press, pp. 3353–3362.

    Google Scholar 

  • Zhou, Xiaomu., Mark Ackerman, and Kai Zheng (2009). I just don’t know why it’s gone: Maintaining Informal Information Use in Inpatient Care. In S. Greenberg, S. Hudson, K. Hinckley, M. Morris, and D. Olson (eds.): The 2009 SIGCHI Conference on Human Factors in Computing Systems, Boston, MA, USA., New York: ACM Press, pp. 2061–2070.

Download references

Acknowledgements

I am indebted to the great staff at the hospital departments for letting me take up so much of their time. I especially appreciate their openness and patience with me. In addition, Erling Havn’s opinions and careful reading of drafts of the article is greatly appreciated - needless to say, the responsibility for any issues is mine alone. Furthermore, I acknowledge with gratitude the contributions made by the editor and the anonymous reviewers whom helped improve the article markedly through their continued constructive critique and helpful comments. Thank you. Lastly, Morten Visby once again did a great job with the final proof reading.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Lars Rune Christensen.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Christensen, L.R. On Intertext in Chemotherapy: an Ethnography of Text in Medical Practice. Comput Supported Coop Work 25, 1–38 (2016). https://doi.org/10.1007/s10606-015-9238-1

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10606-015-9238-1

Keywords

Navigation