Abstract
When customers purchase products via cross-border e-commerce, they care about both the product quality and the logistics service quality. Actually, retailers are selling “product + logistics” to customers, although their contracted logistics service provider (LSP) might not be preferred by customers. In practice, it is observed that a retailer selling high-quality products tends to contract with multiple LSPs to ensure higher customer volumes and the overall high quality of “product + logistics”. However, interestingly, we find that the LSP’s profits might be negatively affected by serving two competing retailers, and preferences of the LSP and the retailer selling high-quality products through logistical cooperation result in two “prisoner’s dilemma” regions. We also identify the size of the system’s profit pie and the allocation rules among the competing LSPs and retailers. We show that it is possible to observe competing retailers’ co-delivery, which benefits both the LSP and the retailer selling high-quality products.
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Source: http://www.iimedia.cn/60608.html (in Chinese).
Source: https://gs.amazon.cn/japan/seller-stories/shanshui.html (in Chinese).
Technically, this assumption requires Δ ∈ (0, 3 m, 3θm). That is, \(\bar{\Delta } \in 3m - 3\theta m\).
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Acknowledgements
The authors are grateful to the editors and reviewers for their helpful comments. The first author’s work was supported by NSFC Excellent Young Scientists Fund (No. 71822202), NSFC (No. 71571194), Chang Jiang Scholars Program (Niu Baozhuang 2017), GDUPS (Niu Baozhuang 2017). Carman Lee is supported by ITF Project (No. K-45-35-ZM25). The corresponding author Lei Chen’s work was supported by the Joint Supervision Scheme with the Chinese Mainland, Taiwan, and Macao Universities from HKPolyU and RGC of Hong Kong (No. G-SB0T).
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Appendix
Appendix
Proof of Lemma 1
-
(a)
Comparing the logistics fees and product prices in the two models, we have \(t_{A}^{D} - t_{A}^{B} = \frac{m\theta }{1 + r} - \frac{5m - \Delta }{{5\left( {1 + r} \right)}} = \frac{{\Delta + 5m\left( {\theta - 1} \right)}}{{5\left( {1 + r} \right)}}\). Note that \(0 < \Delta < 3m\left( {1 - \theta } \right)\), \(t_{A}^{D} - t_{A}^{B} < \frac{{2m\left( {\theta - 1} \right)}}{{5\left( {1 + r} \right)}} < 0\)
$$\begin{aligned} t_{B}^{D} - t_{B}^{B} & = \frac{m\theta }{1 + r} - \frac{5m + \Delta }{{5\left( {1 + r} \right)}} = \frac{{ - \Delta + 5m\left( {\theta - 1} \right)}}{{5\left( {1 + r} \right)}} < 0 \\ p_{A}^{D} - p_{A}^{B} & = \frac{{3m\left( {1 - \theta } \right) - \Delta }}{{3\left( {1 + r} \right)}} - \frac{5m - \Delta }{{5\left( {1 + r} \right)}} = \frac{ - 2\Delta - 15m\theta }{{15\left( {1 + r} \right)}} < 0 \\ p_{B}^{D} - p_{B}^{B} & = \frac{{3m\left( {1 - \theta } \right) + \Delta }}{{3\left( {1 + r} \right)}} - \frac{5m + \Delta }{{5\left( {1 + r} \right)}} = \frac{2\Delta - 15m\theta }{{15\left( {1 + r} \right)}}. \\ \end{aligned}$$Calculating \(2\Delta - 15m\theta = 0\), we have \(\Delta_{1} = \frac{15m\theta }{2}\). Then we show that, \(p_{B}^{D} > p_{B}^{B}\) if \(\Delta > \Delta_{1} ;\, p_{B}^{D} < p_{B}^{B}\) otherwise.
-
(b)
Comparing the demand of four participants in the two models, we have the demand of RA,\(q_{AA}^{D} - q_{AA}^{B} = \left( {\frac{1}{2} - \frac{\Delta }{{6m\left( {1 - \theta } \right)}}} \right) - \left( {\frac{1}{2} - \frac{\Delta }{10m}} \right) = \frac{{\Delta \left( {3\theta + 2} \right)}}{{30m\left( {\theta - 1} \right)}} < 0\) the demand of RB,\(q_{BA}^{D} + q_{BB}^{D} - q_{BB}^{B} = \left( {\frac{\Delta }{{6m\left( {1 - \theta } \right)}} + \frac{1}{2}} \right) - \left( {\frac{1}{2} + \frac{\Delta }{10m}} \right) = - \frac{{\Delta \left( {3\theta + 2} \right)}}{{30m\left( {\theta - 1} \right)}} > 0\) the demand of LA, \(q_{BA}^{D} + q_{AA}^{D} - q_{AA}^{B} = \left( {\frac{\Delta }{{6m\left( {1 - \theta } \right)}} + \frac{1}{2} - \frac{\Delta }{{6m\left( {1 - \theta } \right)}}} \right) - \left( {\frac{1}{2} - \frac{\Delta }{10m}} \right) = \frac{\Delta }{10m} > 0\) the demand of LB,\(q_{BB}^{D} - q_{BB}^{B} = \frac{1}{2} - \left( {\frac{1}{2} + \frac{\Delta }{10m}} \right) = - \frac{\Delta }{10m} < 0\)
-
(c)
Conducting a sensitivity analysis of price difference with respect to θ and Δ, we have
$$\begin{aligned} \frac{{\partial \left( {p_{A}^{D} - p_{A}^{B} } \right)}}{\partial \theta } & = - \frac{m}{1 + r} < 0,\quad \frac{{\partial \left( {p_{A}^{D} - p_{A}^{B} } \right)}}{\partial \Delta } = - \frac{2}{{15\left( {1 + r} \right)}} < 0 \\ \frac{{\partial \left( {p_{B}^{D} - p_{B}^{B} } \right)}}{\partial \theta } & = - \frac{m}{1 + r} < 0,\quad \frac{{\partial \left( {p_{B}^{D} - p_{B}^{B} } \right)}}{\partial \Delta } = \frac{2}{{15\left( {1 + r} \right)}} > 0 \\ \frac{{\partial \left( {t_{A}^{D} - t_{A}^{B} } \right)}}{\partial \theta } & = \frac{m}{1 + r} > 0,\quad \frac{{\partial \left( {t_{A}^{D} - t_{A}^{B} } \right)}}{\partial \Delta } = \frac{1}{{5\left( {1 + r} \right)}} > 0 \\ \frac{{\partial \left( {t_{B}^{D} - t_{B}^{B} } \right)}}{\partial \theta } & = \frac{m}{1 + r} > 0,\quad \frac{{\partial \left( {t_{B}^{D} - t_{B}^{B} } \right)}}{\partial \Delta } = - \frac{1}{{5\left( {1 + r} \right)}} < 0 \\ \end{aligned}$$
Proof of Lemma 2
In the dual-LSP model, RB makes profits from customer group BA and customer group BB. While in the base model, RB makes profits from customer group BB.
- (a)
Comparing the customer groups’ marginal profit and conducting a sensitivity analysis with respect to Δ, we have
$$\begin{aligned} \left( { p_{B}^{D} + t_{i}^{D} } \right) - \left( {p_{B}^{B} + t_{B}^{B} } \right) & = - \frac{\Delta + 15m}{{15\left( {1 + r} \right)}} < 0 \\ \frac{{\partial \left[ {\left( {p_{B}^{D} + t_{i}^{D} } \right) - \left( {p_{B}^{B} + t_{B}^{B} } \right)} \right]}}{\partial \Delta } & = - \frac{1}{{15\left( {1 + r} \right)}} < 0 \\ \end{aligned}$$ - (b)
Comparing the proportion of RB in the customer groups’ marginal profit, we have
$$\frac{{p_{B}^{D} }}{{p_{B}^{D} + t_{i}^{D} }} - \frac{{p_{B}^{B} }}{{p_{B}^{B} + t_{B}^{B} }} = \frac{1}{2} - \frac{3m\theta }{3m + \Delta }\left\{ {\begin{array}{ll} { > 0,} \hfill & {\quad if \theta \in \left( {0,\frac{1}{2}} \right)\quad and\quad \Delta \in \left( {0,\bar{\Delta }} \right);\,\theta \in \left( {\frac{1}{2},\frac{2}{3}} \right)\quad and\quad \Delta \in \left( {3m\left( { - 1 + 2\theta } \right),\bar{\Delta }} \right)} \hfill \\ { < 0,} \hfill & {\quad otherwise} \hfill \\ \end{array} } \right.$$ - (c)
Conducting a sensitivity analysis of the difference between pB’s proportion with respect to θ and Δ, we have
$$\begin{aligned} \frac{{\partial \left( {\frac{{p_{B}^{D} }}{{p_{B}^{D} + t_{i}^{D} }} - \frac{{p_{B}^{B} }}{{p_{B}^{B} + t_{B}^{B} }}} \right)}}{\partial \theta } & = - \frac{3m}{3m + \Delta } < 0 \\ \frac{{\partial \left( {\frac{{p_{B}^{D} }}{{p_{B}^{D} + t_{i}^{D} }} - \frac{{p_{B}^{B} }}{{p_{B}^{B} + t_{B}^{B} }}} \right)}}{\partial \Delta } & = \frac{3m\theta }{{\left( {3m + \Delta } \right)^{2} }} > 0 \\ \end{aligned}$$
Proof of Proposition 1
We next examine the total profit pie of RB’s customer groups and the conditions under which RB can earn a larger share of the pie.
- (a)
Comparing the total profit pie of RB’s customer groups in the two models, we have
$$\begin{aligned} \left( {\pi_{BA}^{D} + \pi_{BB}^{D} } \right) - \pi_{BB}^{B} & = \left( {\pi_{{R_{B} }}^{D} + \pi_{{L_{B} }}^{D} + t_{A}^{D} q_{BA}^{D} } \right) - \left( {\pi_{{R_{B} }}^{B} + \pi_{{L_{B} }}^{B} } \right) \\ & = \left( {\frac{{\left[ {\Delta + 3m\left( {1 - \theta } \right)} \right]^{2} }}{{18m\left( {1 - \theta } \right)\left( {1 + r} \right)}} + \frac{m\theta }{{2\left( {1 + r} \right)}} + \frac{m\theta }{1 + r}.\frac{\Delta }{{6m\left( {1 - \theta } \right)}}} \right) \\ & \quad - \left( {\frac{{\left( {5m + \Delta } \right)^{2} }}{{50m\left( {1 + r} \right)}} + \frac{{\left( {5m + \Delta } \right)^{2} }}{{50m\left( {1 + r} \right)}}} \right) \\ & = \frac{{225m^{2} \left( { - 1 + \theta } \right) + 15m\Delta \left( { - 2 + 7\theta } \right) + \Delta^{2} \left( {7 + 18\theta } \right)}}{{450m\left( {1 + r} \right)\left( {1 - \theta } \right)}} < 0 \\ \end{aligned}$$for \(0 < \theta < 1 and 0 < \Delta < 3m - 3m\theta\)
- (b)
Comparing the proportion of RB in the total profit pie of RB’s customer groups, we have
$$\frac{{\pi_{{R_{B} }}^{D} }}{{\pi_{BA}^{D} + \pi_{BB}^{D} }} - \frac{{\pi_{{R_{B} }}^{B} }}{{\pi_{BB}^{B} }} = \frac{1}{2} - \frac{3m\theta }{3m + \Delta }\left\{ {\begin{array}{ll} { > 0,} \hfill & {\quad if\,\, \theta \in \left( {0,\frac{1}{2}} \right) \quad and \quad \Delta \in \left( {0,\bar{\Delta }} \right);} \hfill \\ {\theta \in \left( {\frac{1}{2},\frac{2}{3}} \right) \quad and\quad \Delta \in \left( {3m\left( { - 1 + 2\theta } \right),\bar{\Delta }} \right)} \hfill & {} \hfill \\ { < 0,} \hfill & {\quad otherwise} \hfill \\ \end{array} } \right.$$
Proof of Lemma 3
-
(a)
We use \(\frac{{{\text{q}}_{{\text{BA}}}^{{\text{D}}} }}{{{\text{q}}_{{\text{AA}}}^{{\text{D}}} }}\) to characterize the transfer effect in the dual-LSP model. Conducting a sensitivity analysis of the transfer effect with respect to θ and Δ, we have
$$\begin{aligned} \frac{{\partial \left( {\frac{{q_{BA}^{D} }}{{q_{AA}^{D} }}} \right)}}{\partial \theta } & = \frac{{\partial \left( {\frac{\Delta }{{3m\left( {1 - \theta } \right) - \Delta }}} \right)}}{\partial \theta } = \frac{3m\Delta }{{\left[ {3m\left( {1 - \theta } \right) - \Delta } \right]^{2} }} > 0 \\ \frac{{\partial \left( {\frac{{q_{BA}^{D} }}{{q_{AA}^{D} }}} \right)}}{\partial \Delta } & = \frac{{3m\left( {1 - \theta } \right)}}{{\left[ {3m\left( {1 - \theta } \right) - \Delta } \right]^{2} }} > 0 \\ \end{aligned}$$ -
(b)
In the dual-LSP model, LA makes profits from customer group AA and customer group BA. While in the base model, LA makes profits from customer group AA. Comparing the customer groups’ marginal profit and conducting a sensitivity analysis with respect to θ and Δ, we have
$$\begin{aligned} \frac{{\partial \left[ {\left( {p_{A}^{D} + t_{A}^{D} } \right) - \left( {p_{A}^{B} + t_{A}^{B} } \right)} \right]}}{\partial \Delta } & = \frac{{\partial \left[ {\frac{ - 15m + \Delta }{{15\left( {1 + r} \right)}}} \right]}}{\partial \Delta } = \frac{1}{{15\left( {1 + r} \right)}} > 0 \\ \frac{{\partial \left[ {\left( {p_{B}^{D} + t_{A}^{D} } \right) - \left( {p_{A}^{B} + t_{A}^{B} } \right)} \right]}}{\partial \Delta } & = \frac{{\partial \left[ {\frac{ - 15m + 11\Delta }{{15\left( {1 + r} \right)}}} \right]}}{\partial \Delta } = \frac{11}{{15\left( {1 + r} \right)}} > 0 \\ \end{aligned}$$ -
(c)
Conducting a sensitivity analysis of the difference between tA’s proportion with respect to θ and Δ, we have
$$\begin{aligned} \frac{{\partial \left( {\frac{{t_{A}^{D} }}{{p_{A}^{D} + t_{A}^{D} }} - \frac{{t_{A}^{B} }}{{p_{A}^{B} + t_{A}^{B} }}} \right)}}{\partial \theta } & = \frac{{\partial \left( { - \frac{1}{2} + \frac{3m\theta }{3m - \Delta }} \right)}}{\partial \theta } = \frac{3m}{3m - \Delta } > 0 \\ \frac{{\partial \left( {\frac{{t_{A}^{D} }}{{p_{B}^{D} + t_{A}^{D} }} - \frac{{t_{A}^{B} }}{{p_{A}^{B} + t_{A}^{B} }}} \right)}}{\partial \theta } & = \frac{{\partial \left( { - \frac{1}{2} + \frac{3m\theta }{3m + \Delta }} \right)}}{\partial \theta } = \frac{3m}{3m + \Delta } > 0 \\ \frac{{\partial \left( {\frac{{t_{A}^{D} }}{{p_{A}^{D} + t_{A}^{D} }} - \frac{{t_{A}^{B} }}{{p_{A}^{B} + t_{A}^{B} }}} \right)}}{\partial \Delta } & = \frac{{\partial \left( { - \frac{1}{2} + \frac{3m\theta }{3m - \Delta }} \right)}}{\partial \Delta } = \frac{3m\theta }{{\left( {3m - \Delta } \right)^{2} }} > 0 \\ \frac{{\partial \left( {\frac{{t_{A}^{D} }}{{p_{B}^{D} + t_{A}^{D} }} - \frac{{t_{A}^{B} }}{{p_{A}^{B} + t_{A}^{B} }}} \right)}}{\partial \Delta } & = \frac{{\partial \left( { - \frac{1}{2} + \frac{3m\theta }{3m + \Delta }} \right)}}{\partial \Delta } = - \frac{3m\theta }{{\left( {3m + \Delta } \right)^{2} }} < 0 \\ \end{aligned}$$
Proof of Proposition 2
We next examine the total profit pie of LA’s customer groups and the conditions under which LA can earn a larger share of the pie.
- (a)
Comparing the total profit pie of LA’s customer groups in the two models, we have
$$\begin{aligned} \left( {\pi_{AA}^{D} + \pi_{BA}^{D} } \right) - \pi_{AA}^{B} & = \left( {\pi_{{R_{A} }}^{D} + \pi_{{L_{A} }}^{D} + p_{B}^{D} q_{BA}^{D} } \right) - \left( {\pi_{{R_{A} }}^{B} + \pi_{{L_{A} }}^{B} } \right) \\ & = \frac{{ - 225m^{2} \left( { - 1 + \theta } \right) + 105m\Delta \left( { - 1 + \theta } \right) - 2\Delta^{2} \left( {16 + 9\theta } \right)}}{{450m\left( {1 + r} \right)\left( { - 1 + \theta } \right)}} \\ & \quad \left\{ {\begin{array}{l} { > 0, \quad if \theta \in \left( {0,\frac{{ - 49 + 5\sqrt {217} }}{36}} \right)\quad and\quad \Delta \in \left( {\frac{{15m\left[ { - 7\left( {1 - \theta } \right) + \sqrt {\left( {1 - \theta } \right)\left( {177 + 23\theta } \right)} } \right]}}{{4\left( {16 + 9\theta } \right)}},\bar{\Delta }} \right)} \\ { < 0,\quad otherwise} \\ \end{array} } \right. \\ \end{aligned}$$ - (b)
Comparing the proportion of LA in the total profit pie of LA’s customer groups, we have
$$\begin{aligned} \frac{{\pi_{{L_{A} }}^{D} }}{{\pi_{AA}^{D} + \pi_{BA}^{D} }} - \frac{{\pi_{{L_{A} }}^{B} }}{{\pi_{AA}^{B} }} & = \frac{{2\Delta^{2} + 3m\Delta \left( { - 1 + \theta } \right) + 9m^{2} \left( { - 1 + \theta } \right)\left( { - 1 + 2\theta } \right)}}{{2\left( { - 2\Delta^{2} + 9m^{2} \left( { - 1 + \theta } \right) - 3m\Delta \left( { - 1 + \theta } \right)} \right)}} \\ & \quad \left\{ {\begin{array}{l} { > 0, \quad if\quad \theta \in \left( {\frac{7}{15},\frac{1}{2}} \right) \quad and\quad \Delta \in \left( {\frac{{3m\left[ {\left( {1 - \theta } \right) - \sqrt {\left( {1 - \theta } \right)\left( { - 7 + 15\theta } \right)} } \right]}}{4},\quad \frac{{3m\left[ {\left( {1 - \theta } \right) + \sqrt {\left( {1 - \theta } \right)\left( { - 7 + 15\theta } \right)} } \right]}}{4}} \right);} \hfill \\ {\theta \in \left( {\frac{1}{2},\frac{2}{3}} \right) \quad and\quad \Delta \in \left( {0,\frac{{3m\left[ {\left( {1 - \theta } \right) + \sqrt {\left( {1 - \theta } \right)\left( { - 7 + 15\theta } \right)} } \right]}}{4}} \right)} \hfill \\ {\theta \in \left( {\frac{2}{3},1} \right)\quad and\quad \Delta \in \left( {0,\bar{\Delta }} \right)} \hfill \\ { < 0,\quad otherwise} \hfill \\ \end{array} } \right. \\ \end{aligned}$$
Proof of Corollary 1
We next examine the conditions under which RB and LA have incentives to cooperate with each other.
- (a)
Comparing the profits of RB in the two models, we have
$$\begin{aligned} \pi_{{R_{B} }}^{D} - \pi_{{R_{B} }}^{B} & = - \frac{{ - 60m\Delta \left( { - 1 + \theta } \right) + 225m^{2} \left( { - 1 + \theta } \right)\theta + \Delta^{2} \left( {16 + 9\theta } \right)}}{{450m\left( {1 + r} \right)\left( { - 1 + \theta } \right)}} \\ & \quad \left\{ {\begin{array}{ll} > 0, &\quad if \theta \in \left( {0,\frac{{ - 26 + 10\sqrt {10} }}{9}} \right) \quad and\quad \Delta \in \left( {\frac{{15m\left[ { - 2\left( {1 - \theta } \right) + \left( {2 + 3\theta } \right)\sqrt {1 - \theta } } \right]}}{16 + 9\theta },\bar{\Delta }} \right) \\ < 0, &\quad otherwise \\ \end{array} } \right. \\ \end{aligned}$$ - (b)
Comparing the profits of LA in the two models, we have
$$\left\{ {\begin{array}{ll} > 0,&\quad if \theta \in \left( {\frac{4}{9},1} \right)\quad and \quad \Delta \in \left( {5m\left( {1 - \sqrt \theta } \right),\bar{\Delta }} \right) \\ < 0, &\quad otherwise \\ \end{array} } \right.$$
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Niu, B., Wang, J., Lee, C.K.M. et al. “Product + logistics” bundling sale and co-delivery in cross-border e-commerce. Electron Commer Res 19, 915–941 (2019). https://doi.org/10.1007/s10660-019-09379-y
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DOI: https://doi.org/10.1007/s10660-019-09379-y