Abstract
Current Workflow Management Systems only capture the start time and end time of tasks and it is difficult for managers to track how much time is actually spent on a particular task if multiple tasks are performed concurrently. Thus, managers may have problems accurately arranging tasks and evaluating costs. In order to facilitate collaboration management in multitasking environments, we propose a workflow-aware attention tracking framework that integrates the concept of attention with workflow models. We first design the meta-model of workflow-aware attention tracking. We further derive seven rules for attention tracking in multitasking collaboration using Object Constraint Language. Based on the rules and meta-model, we develop a procedure for attention rule verification, and present an architecture for workflow-aware attention tracking systems. This research contributes to workflow management by adding attention awareness for collaboration management in multitasking environments.
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Fan, S., Kang, L. & Zhao, J.L. Workflow-aware attention tracking to enhance collaboration management. Inf Syst Front 17, 1253–1264 (2015). https://doi.org/10.1007/s10796-015-9565-2
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DOI: https://doi.org/10.1007/s10796-015-9565-2