The Editors-in-Chief have retracted this article [1] because validity of the content of this article cannot be verified. This article showed evidence of substantial text overlap (most notably with the articles cited [2, 3]) and authorship manipulation. None of the authors agree to this retraction. The online version of this article contains the full text of the retracted article as electronic supplementary material. References [1] Nikpay, F., Ahmad, R., Rouhani, B.D. et al. Inf Syst Front (2016). https://doi.org/10.1007/s10796-016-9716-0 [2] Rouhani, B.D., Mahrin, M.N., Nikpay, F. et al. Information and Software Technology (2015) 62: 1-20. https://doi.org/10.1016/j.infsof.2015.01.012 [3] Nikpay, F., Ahmad, R., Kia, C.Y. Evaluation and Program Planning (2017) 60: 1-16. https://doi.org/10.1016/j.evalprogplan.2016.09.001