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A proposal for a set of attributes relevant for Web portal data quality

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Abstract

Data Quality is a critical issue in today’s interconnected society. Advances in technology are making the use of the Internet an ever-growing phenomenon and we are witnessing the creation of a great variety of applications such as Web Portals. These applications are important data sources and/or means of accessing information which many people use to make decisions or to carry out tasks. Quality is a very important factor in any software product and also in data. As quality is a wide concept, quality models are usually used to assess the quality of a software product. From the software point of view there is a widely accepted standard proposed by ISO/IEC (the ISO/IEC 9126) which proposes a quality model for software products. However, until now a similar proposal for data quality has not existed. Although we have found some proposals of data quality models, some of them working as “de facto” standards, none of them focus specifically on web portal data quality and the user’s perspective. In this paper, we propose a set of 33 attributes which are relevant for portal data quality. These have been obtained from a revision of literature and a validation process carried out by means of a survey. Although these attributes do not conform to a usable model, we think that it might be considered as a good starting point for constructing one.

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Notes

  1. As with much of the research into DQ, in this paper we will use the terms information and data as being synonymous.

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Acknowledgments

This research is part of the following projects: ESFINGE (TIC2006-15175-C05-05) granted by the Dirección General de Investigación del Ministerio de Ciencia y Tecnología (Spain), CALIPSO (TIN20005-24055-E) supported by the Ministerio de Educación y Ciencia (Spain), DIMENSIONS (PBC-05-012-1) supported by FEDER and by the “Consejería de Educación y Ciencia, Junta de Comunidades de Castilla-La Mancha” (Spain) and COMPETISOFT (506AC0287) financed by CYTED.

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Authors and Affiliations

  1. Department of Computer Science and Information Technologies, University of Bio Bio, Chillan, Chile

    Angélica Caro

  2. Alarcos Research Group. Information Systems and Technologies Department, University of Castilla-La Mancha, Paseo de la Universidad 4, Ciudad Real, Spain

    Coral Calero, Ismael Caballero & Mario Piattini

Authors
  1. Angélica Caro
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  2. Coral Calero
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  3. Ismael Caballero
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  4. Mario Piattini
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Corresponding author

Correspondence to Angélica Caro.

Appendices

Appendix A

Table 9 Categories of data consumer expectations concerning the DQ on the internet
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Appendix B

Table 10
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Appendix C. Survey Tool

In this paper we have included an English version of the survey. The original survey was presented in Spanish so that the students could understand it as well as possible.

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Caro, A., Calero, C., Caballero, I. et al. A proposal for a set of attributes relevant for Web portal data quality. Software Qual J 16, 513–542 (2008). https://doi.org/10.1007/s11219-008-9046-7

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