Skip to main content
SpringerLink
Log in

ICT use level and performance evaluation on the social network environment: Korea case study

  • Published:
The Journal of Supercomputing Aims and scope Submit manuscript

Abstract

As social network services have been integrated with organizations’ business, it is trying to apply them to a variety of organizations’ tasks from normal enterprise processes such as tourism, fashion and distribution to public institutions’ processes. Organizations need to build an environment not resistant to new environments by enhancing applications of the existing built ICT technologies for focusing on various utilizations of SNS and integrating with the existing enterprise systems within the organizations to use them. Accordingly, there is a need to develop the ICT use index and the ICT use development level for objectively diagnosing enterprises’ ICT use state to integrate with SNS services. However, the studies so far have focused on only understanding enterprises’ introduction effects of ICT technologies or fragmentary status of ICT use and external use of SNS. In addition, there are insufficient studies on the business processes that could show results of applying ICT technologies which are bases to be integrated with SNS. Therefore, this study would like to analyze characteristics and performance by organizations’ ICT use levels so that SNS services could be applied in earnest from various perspectives based on the organizations’ characteristics.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Log in via an institution

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5
Fig. 6
Fig. 7
Fig. 8
Fig. 9

Similar content being viewed by others

References

  1. Akuegwu B, Ntukidem E, Ntukidem P, Jaja G (2011) Information and communications technology (ICT) facilities utilization for quality instructional service delivery among university lecturers in Nigeria. Rev High Educ Africa 3(1):33–53

    Google Scholar 

  2. Al-Mutairi MS, Mohammed LA (2011) Cases on ICT utilization, practice and solutions:tools for managing day-to-day issues. IGI Global

  3. Bonchi F, Castillo C, Gionis A, Jaimes A (2011) Social network analysis and mining for business applications. ACM Trans Intell Syst Technol 2(3):22

    Article  Google Scholar 

  4. Deise MV, Wright A, Nowikow C (2000) Executive’s guide to e-business: from tactics to strategy. Wiley, New York

  5. Dijst M (2009) ICT and social networks: towards a situational perspective on the interaction between corporeal and connected presence. The expanding sphere of travel behaviour research, pp 45–75

  6. Isari D, Pontiggia A, Virili F (2011) Working together in organizations using social network sites: a laboratory experiment on microblog use for problem-solving. Soc Sci Res Netw 1875924:1–26

  7. Kawsar F, Nakajima T, Park JH, Yeo SS (2010) Design and implementation of a framework for building distributed smart object systems. J Supercomput 54(1):4–28

    Article  Google Scholar 

  8. Kim SC, Jeong YS, Park SO (2013) RFID-based indoor location tracking to ensure the safety of the elderly in smart home environments. Pers Ubiquitous Comput 17(8):1699–1707

    Article  Google Scholar 

  9. Kwon O, Wen Y (2010) An empirical study of the factors affecting social network service use. Comput Hum Behav 26(2):254–263

    Article  Google Scholar 

  10. Lau KH, Huang H (2013) Adoption and utilization of ICT in the Chinese third-party logistics industry. Manag Sci Logist Oper Res 13:221–241

  11. Mohsen K, Eng T (2013) Enhancing inter functional coordination and marketing performance: utilization of the motivation/ability/opportunity framework. EBS Working Papers

  12. Rayport JF, Sviokla JJ (1995) Exploiting the virtual value chain. Harv Bus Rev 73(6):75–85

    Google Scholar 

  13. Scupola A, Tuunainen V (2011) Open innovation and role of ICT in business-to-business services: empirical evidence from facility management services

  14. Tomic Rotim S, Dobsa J, Krakar Z (2013) Using decision trees for identification of most relevant indicators for effective ICT utilization. Cybern Inf Technol 13(1):83–94

    Google Scholar 

  15. Venkatraman N (1994) IT-enabled business transformation: from automation to business scope redefinition. Sloan Manag Rev 35:73–73

    Google Scholar 

  16. Yamamoto S, Kanbe M (2008) Knowledge creation by enterprise SNS. Int J Knowl Cult Change Manag 8(1):255–264

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Information and Communications Engineering, Korea Advanced Institute of Science and Technology, Daejeon, Korea

    Kyuhwan Lee

  2. National IT Industry Promotion Agency, Daejeon, Korea

    Kyuhwan Lee & Sungpyo Hong

  3. Department of Industrial Security, College of Business and Economics, Chung-Ang University, Seoul, Korea

    Sungpyo Hong & Hangbae Chang

Authors
  1. Kyuhwan Lee
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Sungpyo Hong
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Hangbae Chang
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Hangbae Chang.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Lee, K., Hong, S. & Chang, H. ICT use level and performance evaluation on the social network environment: Korea case study. J Supercomput 71, 2020–2034 (2015). https://doi.org/10.1007/s11227-014-1220-z

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11227-014-1220-z

Keywords

Search

Navigation