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Reverse Presentations

Eine kundenorientierte Methode zur Anforderungsvalidierung in der Offshore-Softwareentwicklung

Reverse Presentations

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WIRTSCHAFTSINFORMATIK

Zusammenfassung

Reverse Presentations ist eine Methode für die Anforderungsvalidierung in der Offshore-Softwareentwicklung. In dem Artikel beschreiben und verfeinern die Autoren die Methode konzeptionell und führen eine erste Evaluierung durch. Die Methode bietet eine phasenübergreifende Unterstützung und ist durch einen strukturierten und iterativen Validierungsprozess charakterisiert. Im Gegensatz zu bestehenden Methoden fokussiert sie auf die Kundenperspektive und berücksichtigt soziale Aspekte der Offshore-Entwicklung. Die Methode zielt darauf ab, mithilfe von „Reverse Presentations“ ein gemeinsames Verständnis des zukünftigen Softwaresystems zu schaffen. Dieses Kernelement der Methode vereinfacht den Wissenstransfer zwischen „sozialen Welten“ zu Validierungszwecken. Fallstudien mit deutschsprachigen Kunden bestätigen, dass sich die Methode besonders für den Offshore-Kontext eignet. Die Fallstudien zeigen einen positiven Einfluss der Methode auf die interorganisationale Interaktion und Kontrolle.

Abstract

Reverse Presentations is a method for requirements validation in offshore software development. In this paper, the authors present and conceptually refine this method and carry out an initial evaluation. The method provides cross-phase support and is characterized by a structured and iterative validation process. In contrast to existing methods, it focuses on the client perspective and takes into account social distance challenges. The method aims at creating a common understanding of the future system by means of “reverse presentations”. This core element of the method facilitates the transfer of knowledge across social worlds for validation purposes. Case studies with clients confirm that the method fits well with the offshore software development context. The cases point to the method’s positive impact on the inter-organizational interaction and control.

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Danksagung

Die Autoren danken den Herausgebern und den anonymen Gutachtern für ihre wertvollen Kommentare und Vorschläge. Herzlichen Dank auch an Ulrich Remus, Michael Reinhardt, Bianca Vogel und Florian Fischl für ihre hilfreichen Anmerkungen sowie den Fallstudienpartnern für ihre Zeit und die zur Verfügung gestellten Informationen, auf denen dieser Artikel basiert.

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  1. Lehrstuhl für Betriebswirtschaftslehre, insbes. Wirtschaftsinformatik III, Universität Erlangen-Nürnberg, Lange Gasse 20, 90403, Nürnberg, Deutschland

    Martin Wiener

  2. Institut für Angewandte Informatik, und Formale Beschreibungsverfahren (AIFB), KIT Karlsruher Institut für Technologie, Kaiserstraße 89, 76133, Karlsruhe, Deutschland

    Rolf Stephan

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  1. Martin Wiener
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Correspondence to Martin Wiener.

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Angenommen nach zwei Überarbeitungen durch die Herausgeber des Schwerpunktthemas.

This article is also available in English via http://www.springerlink.com and http://www.bise-journal.org: Wiener M, Stephan R (2010) Reverse Presentations. A Client-Driven Method for Requirements Engineering in Offshore Software Development. Bus Inf Syst Eng. doi: 10.1007/s12599-010-0100-1.

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Wiener, M., Stephan, R. Reverse Presentations. WIRTSCHAFTSINFORMATIK 52, 133–147 (2010). https://doi.org/10.1007/s11576-010-0221-7

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