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Advanced User Assistance Systems

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Fig. 1

Notes

  1. http://steve-lovelace.com/microsofts-biggest-failures/. Accessed 26 Jan 2016.

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Authors and Affiliations

  1. Institute of Information Systems and Marketing (IISM), Karlsruhe Service Research Institute (KSRI), Karlsruhe Institute of Technology (KIT), Fritz-Erler-Straße 23, 76131, Karlsruhe, Germany

    Alexander Maedche,  Stefan Morana &  Silvia Schacht

  2. AWS-Institute for Digitized Products and Processes (AWSi), Uni Campus Nord, 66123, Saarbrücken, Germany

    Dirk Werth

  3. Institute for Information Systems (IWi), Saarland University, Stuhlsatzenhausweg 3, 66123, Saarbrücken, Germany

    Julian Krumeich

Authors
  1. Alexander Maedche
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  2. Stefan Morana
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  3. Silvia Schacht
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  4. Dirk Werth
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  5. Julian Krumeich
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Corresponding author

Correspondence to Alexander Maedche.

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Accepted after three revisions by Prof. Dr. Sinz.

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Maedche, A., Morana, S., Schacht, S. et al. Advanced User Assistance Systems. Bus Inf Syst Eng 58, 367–370 (2016). https://doi.org/10.1007/s12599-016-0444-2

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