The M/M/c/N queue with balking and reneging
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M. O. Abou-El-Ata is an Associate Professor of Operations Research at Zagazig University, Banha branch, Egypt. He graduated from Ain-Shams University, Egypt with a Ph.D. in Operations Research. He has published papers in various international journals. He is currently working as a Visiting Associate Professor at King Abdul-Aziz University, Jeddah, Saudi Arabia.
Copyright © 1992 Published by Elsevier Ltd.