A multiple objective marketing-manufacturing approach for order (market) selection

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Abstract

A multiple objective approach for the order (market) selection decision problem of industrial firms with job shop production flows is discussed. The approach consists of a multiple objective programming model, an interactive solution procedure, and a group decision making mechanism. An illustration of the use of this approach to resolve interfunctional conflict in the marketing/manufacturing interface is presented.

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    The authors contributed equally to this research project, and gratefully acknowledge the helpful discussions with Dr Erich A. Joachimsthaler of IESE, Spain.

    Antonie Stam is an Associate Professor of Management Science at the University of Georgia. Dr Stam has recently published in Decision Sciences, European Journal of Operational Research, International Journal of Production Research, Multivariate Behavioral Research, Operations Research Letters, and other journals. His research interests are in multicriteria decision support systems, artificial intelligence, applications of mathematical programming, and time series analysis.

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    Lorraine R. Gardiner is an Assistant Professor of Management at Auburn University. She has articles appearing in Decision Sciences and Journal of Hospital Marketing. Dr Gardiner's research interests include interactive multiple objective programming, multiple criteria decision support systems, and group decision support systems.

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